We are looking for a highly analytical, deeply technical, and proactive Senior Salesforce and Business Applications Analyst to join our team. In this role, you will champion an AI-first approach, leveraging AI across every aspect of your work to optimize efficiency and drive innovation.
You will bridge the gap between business needs and technical execution, taking full ownership of complex systems and driving end-to-end processes. Your focus will be on supporting, enhancing, and automating our operations across various Gett business domains, including Sales, Service, and Marketing.
This hands-on role encompasses managing daily system maintenance, configuring systems, integrating AI-driven workflows, and overseeing projects from inception to completion.
Key Responsibilities:
End-to-End Project Management: Manage complex, cross-functional projects from initial ideation, through requirements gathering, to successful deployment and optimization.
Drive Innovation & Initiative: Act as a proactive change-agent. Identify business gaps, propose innovative solutions, and passionately push new initiatives forward to improve efficiency and performance.
System Ownership: Take full accountability and end-to-end ownership of the systems health, functionality, and alignment with business goals.
Mentorship & Leadership: Guide, mentor, and upskill junior team members, fostering a culture of continuous learning and professional excellence within the team.

As we enter the exciting new era of AI, we seek a dedicated PLM Business Solution Architect to join our dynamic team in Tel Aviv. This role offers an outstanding opportunity to lead efforts in harmonizing and optimizing Product Lifecycle Management (PLM) processes and systems. You will collaborate with skilled professionals in the industry.

What you will be doing:
Partnering with business collaborators to analyze requirements and translate them into functional PLM processes and solutions.
Architecting and crafting PLM system capabilities such as BOM management, change management, compliance, and data migration.
Leading and supporting PLM harmonization projects, integrating processes across different organizations and legacy systems.
Collaborating with IT and business groups to ensure detailed integration of systems alongside enterprise applications such as ERP, CAD, and SAP.
Developing documentation, guidelines, and training programs to support adoption and user readiness.
Providing expert mentorship on PLM methodologies, ensuring solutions are scalable and aligned with business goals.
Identifying risks, dependencies, and opportunities for process improvements.

we are seeking a Business Analyst to join our growing Global Services Group. In this role, you will collaborate closely with customers to understand their business needs, translate them into actionable product solutions, and help deliver real value through the platform.
This is a unique opportunity to join a dynamic, fast-growing team where youll play a key role in shaping the Business Analyst function.
Youll leverage your analytical mindset, technical understanding, and communication skills to drive successful customer outcomes and contribute to a high-performing team culture.
people come first. We believe in teamwork, trust, and empowering our employees to grow, learn, and reach their full potential.
What Youll Do:
Analyze customer use cases and translate them into actionable product recommendations and configurations
Present solutions, demos, and detailed documentation to customers
Facilitate business requirement gathering sessions with global customers
Lead business discussions to define, refine, and prioritize customer needs
Support integration scenarios between and third-party technologies
Conduct ongoing data analysis to identify optimization opportunities and improve use cases
Reproduce customer scenarios to identify product gaps and contribute to feature enhancements
Provide knowledge transfer and training to customers and internal teams

We are looking for a CS AI Business Partner to help Customer Success turn AI strategy into practical business impact.
As CS scales, operational complexity around support, escalations, incidents, customer communication, knowledge management, services, and proactive customer management continues to grow. AI creates a major opportunity to improve efficiency, customer experience, visibility, and proactive service - but capturing that value requires dedicated ownership close to the business.
The CS AI Business Partner will consume the company-wide AI strategy, standards, and operating model led by AI Mind, and tailor them to the specific needs of the CS department across People, Processes, Technology, and Performance.
This is a hands-on business partner role. The person will partner with CS leadership, CS Ops, CX Delivery, Support, Services, CXE, AI Mind, and AI RevOps to identify high-impact opportunities, build and operationalize AI-powered workflows, agents,

The Customer Engineer serves as the technical bridge between Koi engineering and our company's customer-facing teams, enabling Domain Consultants and support teams to successfully run POVs, deploy Koi, and support customers at Job Description
We are looking for a highly technical and customer-focused Customer Engineer to join the Koi team. This role operates at the intersection of engineering, support, and pre-sales solutions, and is critical to scaling Koi across our company.
As a Customer Engineer, you will sit closely with the Koi engineering team and develop deep expertise in Koi's architecture, capabilities, and roadmap. You will enable Domain Consultants (DCs) to effectively run Proof of Value (POV) engagements, and empower support teams to deliver high-quality service to customers using Koi. In this role, Customer Engineers translate live customer issues into actionable engineering fixes, taking full ownership of the bug-resolution lifecycle and the safe deployment of updates directly to customers.
Key Responsibilities
Act as a technical bridge between Koi engineering and our company customer-facing teams
Own the end-to-end resolution of technical issues, from diagnosing complex bugs to managing their seamless deployment to customer environments.
Develop deep expertise in Koi's product, architecture, and internal systems
Enable Domain Consultants (DCs) to successfully run POVs, including deployment, troubleshooting, and demonstrating value to customers
Support our company support teams in diagnosing and resolving customer issues
Build internal tools and systems that allow DCs and support teams to answer questions and perform initial triage independently
Improve scalability by reducing dependency on engineering for routine support and POV-related issues
Own or lead triage of the most complex and high-impact customer issues
Partner with engineering to identify root causes and drive long-term fixes
Identify recurring friction points in POVs and customer deployments, and work to eliminate them
Contribute to internal documentation, troubleshooting guides, and playbooks
Impact:
Provide the team with seamless technical resolutions to unblock customer issues
Increase success rate and quality of POVs led by Domain Consultants
Improve customer onboarding and time-to-value for Koi
Reduce escalation load on engineering teams
Improve overall customer experience and product reliability.

The Customer Engineer serves as the technical bridge between Koi engineering and Palo Alto's customer-facing teams, enabling Domain Consultants and support teams to successfully run POVs, deploy Koi, and support customers at Job Description
We are looking for a highly technical and customer-focused Customer Engineer to join the Koi team. This role operates at the intersection of engineering, support, and pre-sales solutions, and is critical to scaling Koi across Palo Alto Networks.
As a Customer Engineer, you will sit closely with the Koi engineering team and develop deep expertise in Koi's architecture, capabilities, and roadmap. You will enable Domain Consultants (DCs) to effectively run Proof of Value (POV) engagements, and empower support teams to deliver high-quality service to customers using Koi. In this role, Customer Engineers translate live customer issues into actionable engineering fixes, taking full ownership of the bug-resolution lifecycle and the safe deployment of updates directly to customers.
Key Responsibilities
Act as a technical bridge between Koi engineering and Palo Alto customer-facing teams
Own the end-to-end resolution of technical issues, from diagnosing complex bugs to managing their seamless deployment to customer environments.
Develop deep expertise in Koi's product, architecture, and internal systems
Enable Domain Consultants (DCs) to successfully run POVs, including deployment, troubleshooting, and demonstrating value to customers
Support Palo Alto support teams in diagnosing and resolving customer issues
Build internal tools and systems that allow DCs and support teams to answer questions and perform initial triage independently
Improve scalability by reducing dependency on engineering for routine support and POV-related issues
Own or lead triage of the most complex and high-impact customer issues
Partner with engineering to identify root causes and drive long-term fixes
Identify recurring friction points in POVs and customer deployments, and work to eliminate them
Contribute to internal documentation, troubleshooting guides, and playbooks
Impact:
Provide the team with seamless technical resolutions to unblock customer issues
Increase success rate and quality of POVs led by Domain Consultants
Improve customer onboarding and time-to-value for Koi
Reduce escalation load on engineering teams
Improve overall customer experience and product reliability.

Required Technical Support Engineer
Are you up for the challenge?
As a Technical Support Engineer you will
Respond promptly and professionally to customer inquiries via phone, email, or chat, providing technical support and troubleshooting assistance.
Work to meet and exceed internal and external SLAs
Identify and diagnose software issues, and guide customers through step-by-step resolutions.
Escalate complex technical issues to higher-level support teams when necessary, ensuring proper documentation and follow-up.
Assist customers with product installations, configurations, and updates.
Collaborate with cross-functional teams, including developers and engineers, to address customer concerns and provide effective solutions.
Document and maintain records of customer interactions, inquiries, comments, and actions taken, utilizing the ticketing system.
Provide proactive customer education and self-help resources to reduce repetitive inquiries and improve customer satisfaction.
Collaborate with the Quality Assurance team to identify and report software bugs and usability issues.
Help develop and implement support methodologies, build workflows and define support operations
Gather customer feedback and share it with QA, R&D, Engineering, and Production teams.
Strive for best-in-class support experience and drive exceptional CSAT results
Stay up-to-date with product knowledge, industry trends, and technology advancements to provide accurate and efficient support.

We're looking for a Product Data Analyst to help us find the opportunities hiding in our data and turn them into real product improvements.
You'll be part of the Analytics team, embedded in product decisions from early question to final recommendation. You will be tackling analytical questions, monitoring the metrics that matter, and surfacing insights that actually change how we build
We believe three things matter for every role: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.
Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role youll:
Collaborate with Analytics, Product, and Data teams to sharpen business decisions.
Initiate analyses and generate reports for feature tracking, experiments, and product health monitoring
Design A/B tests across our flows and processes to build better products
Analyze data using Snowflake, Python, and other platforms
Present key findings to stakeholders across the company, turning data into clear, actionable direction
Map new data domains and identify signals that push our product forward

our companys Forecasting & Analytics group is seeking a Revenue Forecasting Lead - a strategic, analytical, and collaborative professional who understands how global GTM organizations operate and how RevOps drives growth at scale. This role sits at the heart of our revenue engine, partnering closely with senior GTM leadership across regions and business units.
As a Revenue Forecasting Lead, you will support and orchestrate the companys global forecasting cadence. You will ensure accuracy, consistency, and clarity in how we understand performance, assess risk, and plan for growth. You will support executive level business rhythms, build processes that enhance operational visibility, and help the company navigate the challenges and opportunities of a fastmoving cybersecurity market.
This is a role for someone with proven experience, exceptional interpersonal skills, and the ability to bring structure, insight, and confidence into complex, high pressure decision environments.
Key Responsibilities
Support Key Forecasting Cadences: Provide analytical and operational support across several core forecasting processes, ensuring accuracy, consistency, and clarity for senior GTM leadership
Enable Matrixed Forecasting Across Business Owners: Partner with regional leaders, segment owners, and cross functional stakeholders to consolidate inputs, validate assumptions, and maintain alignment across a distributed forecasting ecosystem
Develop Insight Driven Forecast Models - Build and refine analytical frameworks, models, and AI supported tools that improve forecast accuracy and business predictability.
Enhance Operational Visibility - Create processes and insights that help leadership monitor performance, understand trends, and make data driven decisions that support company growth.

Do you want to join a team of highly motivated and experienced project managers who drive the successful introduction of our next generation GPU/CPU based products? We work closely with internal leaders to ensure the Data Center Engineering & Operation (DCEO) team collaborate with SME to deliver datacenter capacity to provide the environment for our product team to achieve Time-To-Market. As part of the team, your knowledge of datacenter construction and project management will enable you to swiftly make the course adjustments needed to keep these complex projects on track!

What You'll Be Doing:
As the Senior Technical Project Manager, Datacenter, you will lead datacenter and superlab bring‑up programs, ensuring all MEP systems plus base network, security, and facility monitoring services are installed, tested, commissioned, and production‑ready.

Lead all aspects of program governance and multi‑project execution, driving alignment across global teams and time zones.
Gather SME inputs, including ROM estimates and final BOMs, to support design, budgeting, and procurement.
Direct cabinet installation, rPDU deployment, structured cabling, and rack‑ready infrastructure.
Coordinate WAN circuit design, ordering, vendor engagement, installation, and activation.
Facilitate architecture‑level technical discussions to align design intent, resource planning, and deployment strategy.
Ensure Site Acceptance Testing (SAT) and Integrated Systems Testing (IST) are completed with full documentation and SME sign‑off.
Drive continuous improvement by identifying workflow, process, and communication enhancements across distributed teams.