דרושים » מערכות מידע » Information System Analyst

Were looking for an experienced Salesforce Business Analyst with strong technical expertise to join our team. As a Salesforce subject matter expert, youll be responsible for delivering scalable, high-quality Salesforce solutions, optimizing workflows, and enabling business teams through reliable system execution.
Working closely with Product Managers, business stakeholders, and other technology teams, youll focus on translating business requirements into robust Salesforce implementations and own E2E solution delivery.
If you thrive in a fast-paced environment and enjoy solving business challenges through technology, this role is for you.
Job responsibilities
Design and build scalable Salesforce solutions in collaboration with Product Managers, Business Operations, and global stakeholders.
Own end-to-end functional delivery, including technical solution design, configuration, implementation, testing, training, and ongoing optimization.
Provide global application support for business stakeholders and end users, ensuring stability, usability, and timely issue resolution.
Identify and implement system enhancements based on defined business needs and Salesforce technical capabilities.
Lead the delivery and maintenance of integrations between Salesforce and third-party tools, working with external vendors to ensure reliable and scalable functionality.

we are looking for a Salesforce Business Analyst to join our growing Information Systems team to help develop and maintain our Salesforce application.

The ideal candidate will be as passionate about business processes as they are about building them. As a Business Analyst, you will interface with businesses to ensure timely and effective delivery of Salesforce solutions for the business requirements.

This is a temporary role for at least 6 months (maternity leave replacement) and entails collaboration with executive leaders to identify, define, and implement changes and enhancements to meet business requirements in a dynamic, high-growth environment.

If you're keen on improving the lives of your co-workers, constantly learning new processes and building tools for them - this is the job for you!

What will you actually be doing?
Lead projects end-to-end: full definition and design, development, training & communicating to stakeholders.

Document, design and test system implementations and launch support of solutions using Salesforce best practices.

Provide tactical support for any issues and bugs that are reported on the Salesforce platform.

Build systems, integrate third-party tools, migrate data, train employees, and provide ongoing support to our internal Sales, Marketing and Services organization users.

Manage change communication and coordinate end-user training for system implementations.

Build and deliver solutions using point and click, code, 3rd party tools and APIs.

Create clear, concise and complete functional specifications & think through problems to make actionable recommendations.

we are looking for a Business Data Analyst.
Responsibilities:
Plan, organize, facilitate, and lead reviews of business requirements with users and developers to ensure accuracy, completeness, and mutual understanding.
Collaborate with vendors to design, develop, and implement Automation solutions using RPA tools such as Automation Anywhere, SQLs, Python and VBA.
Utilize expertise in programming languages such as SQL and Python to perform data analysis and recommend various solutions to improve data accuracy, timeliness, and completeness.
Create data visualizations utilizing tools such as Tableau\Power BI to present and recommend alternative solutions as well as drive data-driven decision-making.
Conduct feasibility studies to determine the technical and economic feasibility of the proposed solution.
Understand and document well-organized, detailed, and concise business requirements by converting the results of data from interviews and conducting own analysis.
Identify opportunities in current processes, conduct GAP analysis to quantify issues, and recommend alternative solutions that will optimize process and/or improve the completeness, timeliness, and quality of the data set.
Coordinate and collaborate effectively with the project team, including but not limited to end-users, product management, evaluations, index, portfolio analytics, quality assurance, project management, and development teams to mitigate and assess project risks, eliminate ambiguities, and meet project deadlines.
Examine current business functions and system capabilities. Identify trends and causations of inaccurate and/or incomplete data sets by conducting in-depth root cause analysis.
Determine efficiencies, accuracy, timeliness, completeness gained from recommended solutions.
Monitor project progress by tracking activity, resolving problems, and publishing progress reports. Prepare production release notes and organize review sessions with RDO and DSG groups to ensure a full understanding of release scope.
Apply problem-solving skills to create innovative workflow resulting in increased productivity.
Write complete and concise test scripts for user acceptance testing. Plan, coordinate, and execute created test cases.
Identify any potential data gaps resulting from the creation of new fields and/or rules. Work with related groups to confirm completion of data backfills required after a production release.
Coordinate closely with the RDO training team to ensure all training documentation is adjusted, and all training sessions are completed before the release rollout.
Mentor junior team members on Automation tools and best practices.
Create working relationships with Data Vendors to understand content and escalate issues.

we are looking for a Reference Data Analyst (Spanish speaking).
The primary purpose of this position is to research, analyze and interpret, client queries within the Reference Data Challenge Resolutions team. The Challenge Resolution team is responsible for handling external client queries, internal stakeholder (account management, sales, product, pricing and production teams) queries and reporting and analyzing trends based off the results of these queries. The focus will be to deal with more complex queries from various external and internal sources; to update and maintain that data in various internal database and to add value through increased analysis of the queries.
Responsibilities:
Provide customer support for users of ICE products by resolving inquiries in a timely manner
Craft external facing responses for those clients that submitted customer inquiries containing a meaningful, well-thought out, well-constructed answer that includes a restatement of the challenge or question, the analysis completed to satisfy the request and where appropriate, the methodology used to determine the solution
Support our customers by resolving problems by understanding their cause, gathering the relevant information and formulating and implementing a solution with the guidance of the Manager.
Confidently participate in client calls and meetings.
Contribute to the implementation of change in services and systems, and suggest and implement improvements with the guidance of the Manager
To provide support and become an escalation point for queries in the absence of the manager.
Become a subject matter expert on more than one of our internal database/applications.
Compile team statistics and evaluate results
Liaise with other departments such as pricing, product, data collection and account management.
Identify potential new and enhanced reliable sources that can be used to gather data (i.e. a new data vendor provider)
Identify different/more effective/productive ways to use the existing sources with a view to decrease idle time/ increase speed
Provide support on continued development of the SPER query system, including suggesting enhancements and participating in testing.

Required Senior Salesforce Systems Analyst
As a Senior Salesforce Systems Analyst, you will have the outstanding opportunity to be at the forefront of innovation, driving the next era of computing! Your role will be pivotal in implementing brand-new solutions that improve our sales operations and service management processes. Join us and be part of a team thats not just leading the industry but defining it. Your innovative solutions and strategic insights will help us continue to set the standard for excellence. Let's transform the future together!
What youll be doing:
You will play a crucial role in crafting and implementing Salesforce Service Cloud processes to elevate our service management and optimize sales operations. Your responsibilities will include:
Crafting and implementing Salesforce Service Cloud processes to improve our service management and sales operations.
Configuring and customizing Salesforce interfaces and Customer Communities based on business requirements.
Crafting integrations between Salesforce and other business systems to ensure seamless data flow.
Redesigning and improving existing operational processes as the organization evolves, bringing to bear AI-powered solutions to drive efficiency and scalability.
Leading the implementation of technology-based capabilities, including customer-facing and internal agents, to enhance user experience, automate workflows, and improve decision-making.
Finding opportunities to incorporate AI automations into service and RMA processes, improving response times, accuracy, and overall operational performance.
Owning systems roll-out and organizational change, including new process definition, training, launch, and adoption.
Understanding and translating business needs into requirements for solution development.
Crafting and maintaining detailed documentation, including process workflows and system diagrams.
Collaborating with business teams and development to deliver innovative solutions.

We are looking for a hands-on, strategic Business Application Manager with a proactive, ownership-driven mindset. Someone who takes initiative, thinks beyond the immediate task, and translates data into real business impact. This role requires a unique mix of systems expertise, project management, and analytical skills. Youll not only implement and optimize our platforms but also analyze ROI, create data-driven case studies, and help leadership make informed decisions.
Reporting to the VP of Customer Success, youll work cross-functionally with Sales, Marketing, Finance, Procurement, and Operations to ensure the company has the right tools, workflows, and insights to scale effectively.
This is part project manager, part systems owner, and part business analyst. Youll lead end-to-end implementations, integrate platforms like Salesforce, Intercom, Quicksight, create dashboards and reports, and drive process optimization across the business.

We are looking for experienced, creative, and independent Data Analyst to join our growing and unique data team. You will be working with colleagues from various departments such as Product, Technical Product, Operations, R&D, Research and Customer Success. Besides KPIs measurements and internal data processing, you will take a main part in the data product development, creating insights and defining measures and visualizations which are being consumed by our customers on a daily basis.
You will be part of a team which makes an impact across the whole company.
What you'll do:
Analyze large and complex datasets, in the fascinating domain of construction AI, and have a central impact on our business decisions.
Work closely with stakeholders across the company, be proactive and provide relevant and actionable recommendations.
Use your deep understanding of the domain and customers' needs to create and maintain data visualizations and analysis for our clients to maximize our product impact on their business goals.
Collaborate with product and operational teams to develop and test new features and logical heuristics to enhance internal processes.
Work in cooperation with R&D, define data structures and ETLs to maximize the impact on our company's KPIs.

we are looking for a Medical Data Analyst to join our growing Implementation group, reporting to our Squad Lead. The ideal candidate will be responsible for ensuring the successful implementation of new clients and analyzing both historical and real-time client data.



As a Medical Data Analyst, you will:

Analyze and understand clients business objectives, coding patterns and methodologies in order to configure Clinical language understanding engine for optimal performance.
Support clients throughout the technical integration and engine onboarding processes, documenting solutions and proactively improving client-specific outcomes through hands-on work with our codebase to adjust configurations, scripts, and rules.
Actively troubleshoot, investigate, and resolve coding discrepancies, distinguishing issues arising from client-specific configurations versus core engine functionality.
Provide solutions for alerts and incoming escalated tickets from our customers.
Collaborate across multidisciplinary teams - including engineers, linguists, medical doctors, product managers, customer success managers and coders -to ensure smooth project execution and effective communication.

A part of the POC GROWING TEAM- This role will have a substantial impact on the company's future. It will involve managing the integration process with the data warehouses of some of the world's largest brands. This includes:

Mapping the different data sources to connect to (based on dozens of data sources Loops connects to).
Modelling the data in platform, based on the business context and the customers KPIs.
Building a deep understanding of Loops models and analyses to analyze them and debug problems.
Building and defining tools to automate and improve the integration process (scripts to automated data discovery, data pipeline, validation scripts, etc)
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Responsibilities
This is not a classic product analyst role:

Data is the underlying asset of our vision. You will directly impact the core value of the product, which is already used by major brands.
Youll be prioritizing and designing product features (not dashboards), yet you will also work closely with our customers to understand how data is leveraged to make decisions, learn which insights are valued, etc. This wide perspective will put you in a key position to shape the strategy of the growing product, and define its KPIs.
Model data within the platform based on business context and customer KPIs to deliver growth insights. This includes building and defining tools to automate and enhance the integration process, such as scripts for automated data discovery, data pipelines, and validation.
As part of the pre-sales department, you'll lead PoCs with top global companies. This diverse, fast-paced role offers exciting opportunities to work with various industries and make a significant impact. You play a key role in bridging customer needs to our solutions.
If youre interested, you will also have the opportunity of diving into the world of ML led by our excellent Data Science team, taking an active part in structuring the models which run behind our products engine.