דרושים » תוכנה » Senior Customer Program Manager - Datacenter Engineering & Operations

We are seeking a Digital Adoption Project Lead to join SAP Embedded Program. This role is responsible for the end-to-end management and delivery of digital adoption initiatives embedded within SAP platforms, ensuring successful execution against agreed scope, timelines, and business outcomes.
The Project Lead acts as the primary point of ownership for assigned SAP platforms coordinating cross-functional resources, managing expectations, and driving delivery across complex SAP release cycles. This role focuses orchestrating delivery, stakeholder alignment, and program success.
So what will you actually be doing?
Project & Delivery Ownership
Own the end-to-end delivery cycle of SAP Embedded digital adoption projects, from intake through launch and post-go-live maintenance, including timelines, milestones, and ensuring high-quality delivery
Ensure delivery aligns with pre-agreed scope, success criteria, and program objectives.
Plan and coordinate resource allocation across R&D, Solutions Engineers, Designers and supporting teams.
Drive regular project governance cadences, including status updates, risk reviews, and stakeholder check-ins.
Stakeholder Management
Serve as the primary point of contact for assigned internal customers, building and maintaining strong, trusted relationships with all stakeholders.
Act as an advocate for technical and operational needs within the SAP Embedded Program.
SAP Release & Environment Coordination
Maintain a deep understanding of SAP release cycles, system changes, and deployment timelines.
Coordinate adoption activities in alignment with SAP releases, upgrades, and process changes.
Ensure dependencies between SAP changes and digital adoption deliverables are clearly identified and managed.

Were looking for a Senior Program Manager to own the execution of our Sovereign AI roadmap end-to-end. Youll sit within the Product group and act as the connective bond between Data Science, Engineering, and Product - making sure complex, cross-functional initiatives ship on time and at the quality bar our customers expect.
If you are an unblocker, enjoy making tough tradeoff calls, and drive accountability across the board, your place is with us. Youll manage multiple parallel workstreams across verticals (Security, Health, AML, and more), platform, and AI/ML domains- and youll be the person everyone relies on to know and manage where things stand and what is about to happen next.
The Dream-Maker Responsibilities
Own and manage the full lifecycle of Sovereign AI projects from planning through delivery. Track milestones, dependencies, and risks across multiple concurrent workstreams.
Drive cross-functional alignment, and work daily with Data Science, Engineering, Product, and Design teams to ensure same direction. Break down silos and surface early mitigation.
Maintain clear, accurate visibility into project status, blockers, and timelines. Communicate proactively to stakeholders and management.
Identify and solve risks, by own and drive resolution.
Work closely with senior leadership and domain leads to ensure roadmap priorities reflect strategic goals.
Translate execution-level realities into clear decision points - when tradeoffs need to be made, you frame the options and drive alignment.
Interface with internal leadership and external government stakeholders to align on scope, timelines, and priorities. Keep information flowing in both directions.
Continuously refine processes, rituals, and tools to make the team more effective without introducing unnecessary overhead.

We are looking for a Project Manager to join our R&D Team . You will be responsible for managing our core projects and deliveries, coordinating people and processes to ensure on-time delivery, at a high level, and with full transparency. You will be the go-to person for everything involving a projects organization and timeline, tracking performance, and implementing process changes that are required to meet our goals.

In addition to leading core R&D projects, this role will own key Product Operations processes, ensuring product planning, launches, data governance, KPIs tracking, and cross-functional alignment are executed with excellence and scalability.

Projects are a highly collaborative effort. Things here move quickly so youll need to think on your feet, breaking down complex problems into steps that drive our projects at high velocity.

What you'll do:

Work directly with R&D and Product Management in an extremely dynamic environment to ensure successful delivery.
Maintain visibility and transparency of all project and product performance aspects, including defining, tracking, and reporting on Product and R&D KPIs.
Encourage collaboration between teams and other stakeholders
Manage dependencies and mitigate risks
Conducting post-project evaluations and identifying opportunities for improvement
Optimizing the value, cost and managing relationships with different suppliers used by the RnD team, like cloud providers or development tools.
Plan and kick off internal and external projects of the company.
Own and optimize Product Operations processes across planning, discovery, execution, and release.
Track and analyze Product KPIs, ensuring visibility, data integrity, and actionable insights.
Coordinate product ceremonies, roadmap syncs, and cross-functional planning sessions.

As an Engagement Manager, you will report to the Director of Engagement Management on the Professional Services team. Your main goals are to work with the sales team to position services value, introduce implementation best practices, and support closing the license sale while setting up the customer for success. Your performance will depend on your ability to operate in a pre-sales environment, excel in setting expectations with customers for a comprehensive and sound delivery plan. You must demonstrate prescriptive solution design and display project delivery credibility while presenting comprehensive implementation proposals for customers and prospects
RESPONSIBILITIES
During the course of a project, be the primary customer interface and perform project management activities that ensure adherence to our methodology.
Establish and maintain trusted advisor relationships with client project stakeholders by providing vision and digital transformation leadership Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.
Work with our Sales team to develop Statements of Work, and then deliver the implementation against the contracted timelines and Ensure on time and on budget delivery of projects while also ensuring that project gates and governance are properly adhered to during the execution of the project.
Have difficult conversations regarding project issues, risk management, budget, and timeline and formally capture and communicate outcomes of those meetings.
Manage customer escalations and coordinate cross-functional teams to resolve critical customer issues, owning the communication back to the customer.
Track utilization of project resources and manage this against the resource allocation and budget. This includes on time entry and approvals for project timesheets. Assist with the planning, tracking, documentation and status updates for the project.
Able to manage one or two large projects or a couple of small to medium sized interrelated projects requiring complex cross-functional collaboration and management at the program level.

We are looking for a highly motivated, collaborative, and customer-focused Program Manager to join our IoT division and lead customer programs end-to-end. This role is responsible for managing global customer accounts, ensuring successful delivery, and maintaining high levels of customer satisfaction across complex, multidisciplinary solutions.
Responsibilities:
Oversee customer accounts end-to-end, from the onboarding stage through maintenance.
Act as the primary point of contact and advocate for customer needs.
Manage existing accounts and new projects, ensuring customer satisfaction and successful delivery by monitoring key performance indicators (KPIs)
Build and maintain strong relationships with international customers through regular check-ins, ensuring their needs are met and identifying areas for improvement.
Manage multiple stakeholders, including government customers
Use project planning tools and CRM software to monitor and track project progress.
Handle all operational aspects of accounts, including billing, logistics, and partners coordination.
Collaborate with internal teams to ensure smooth project execution and customer support.
Provide technical support and knowledge as required.
Prepare and present reports on account status and project progress.
Develop and deliver training programs to educate customers on product usage and best practices.
Lead implementation efforts for new customers, ensuring smooth transitions and successful adoption of our solutions.

As the R&D Technical Project Manager you will lead large-scale, multidisciplinary programs developing Neural Network Processor (NPU) and AI IP products.
You will lead cross-functional engineering teams (30+ engineers) across architecture, algorithms, VLSI, embedded software, SW tools, and systems, ensuring seamless execution from Product Requirements Document (PRD) to production-ready delivery for leading SoC makers and OEM customers.
You will also act as the primary interface between customers, product team , and internal R&D teams , balancing technical leadership, strategic execution, and organizational excellence in a global, multi-site environment.
Responsibilities
Be accountable for successful planning and delivery, in quality, on time under budget, of all R&D programs & products in the AI Division, covering architecture, algorithms, hardware IP, embedded software, SW tools, and integration tasks.
Accountable for the definition and deployment of the AI Division Program development processes.
Program Planning and Execution
Own end-to-end planning and delivery for complex AI processor IP programs that include hardware design, embedded SW, and SW development tools.
Build and manage integrated schedules across RTL, verification, firmware, drivers, toolchain, and documentation.
Drive execution across concepts, design, verification, bring-up, and customer release phases.
Manage program POR, program priorities, and change control process.
Track dependencies between IP architecture, firmware readiness, SDK/toolchain availability, and customer enablement deliverables.
Define and manage program KPIs: schedule, quality metrics, and customer satisfaction.
Cross-Functional Leadership
Lead multi-disciplinary engineering teams: HW design, verification, modeling, firmware, SDK/toolchain, and system validation.
Collaborate closely with product management, system architects, and customer engineering to align technical priorities and milestones.
Coordinate with silicon partners and customers to support IP integration and bring-up.
Lead multi-site coordination, fostering collaboration among teams located across various global R&D centers.
Cultivate a high-performing R&D culture emphasizing technical innovation, accountability, and cross-functional synergy.
Software and Toolchain Integration
Ensure alignment between hardware deliverables and the corresponding software development environment.
Oversee development and release of software tools such as SDKs, compilers, profilers, debuggers, simulators, and evaluation platforms.

We are making the future of Mobility come to life starting today.
At our company we support the worlds largest vehicle fleet operators and transportation providers to optimize existing operations and seamlessly launch new, dynamic business models - driving efficient operations and maximizing utilization.
We are looking for a Project Manager to join our R&D Team at our company. You will be responsible for managing our core projects and deliveries, coordinating people and processes to ensure on-time delivery, at a high level, and with full transparency. You will be the go-to person for everything involving a projects organization and timeline, tracking performance, and implementing process changes that are required to meet our goals.
In addition to leading core R&D projects, this role will own key Product Operations processes, ensuring product planning, launches, data governance, KPIs tracking, and cross-functional alignment are executed with excellence and scalability.
Projects at our company are a highly collaborative effort. Things here move quickly so youll need to think on your feet, breaking down complex problems into steps that drive our projects at high velocity.
What you'll do:
Work directly with R&D and Product Management in an extremely dynamic environment to ensure successful delivery.
Maintain visibility and transparency of all project and product performance aspects, including defining, tracking, and reporting on Product and R&D KPIs.
Encourage collaboration between teams and other stakeholders
Manage dependencies and mitigate risks
Conducting post-project evaluations and identifying opportunities for improvement
Optimizing the value, cost and managing relationships with different suppliers used by the RnD team, like cloud providers or development tools.
Plan and kick off internal and external projects of the company.
Own and optimize Product Operations processes across planning, discovery, execution, and release.
Track and analyze Product KPIs, ensuring visibility, data integrity, and actionable insights.
Coordinate product ceremonies, roadmap syncs, and cross-functional planning sessions.

We are looking for a collaborative and experienced Program Manager to join us as we take the next leap in shaping the future of DevOps.
As an NPI Program Manager, you will drive new processes for the entire program while steering it through different Product, R&D, and GTM teams, from planning to delivery, while ensuring clear visibility using advanced methods. You will work closely with Product Managers, R&D, GTM, Strategy, Sales, Marketing, Executives, and others.
As a Program Manager you will...
Lead cross-company Product initiatives and hold E2E plans, be the executor who drives progress, holds the forum to track updates, and facilitates management decision-making.
Manage highly technical cross-functional software programs, from inception to market release.
Collaborate with Product and Engineering, mid and upper management to ensure alignment with the companys strategy, commitments and goals (OKRs).
Be a central player in developing the procedures, choosing the tools, and determining how to manage our programs.
Own the process by nurturing learning and knowledge sharing, and driving adoption throughout the organization.

As a Senior Technical Program Manager at our company, you will be a pivotal liaison between the SW engineering group and other key teams like QA Automation, Devops and product. You will drive high-quality, on-time releases within our fast-growing Cortex product suite. This role requires a blend of sw technical domain knowledge, strong analytical skills, and a passion for driving change in a dynamic, fast-paced environment to ensure successful delivery.
Key Responsibilities
Orchestrate end-to-end delivery of complex software product capabilities by working closely with DevOps, QA automation, and Product teams.
Collaborate with product management to translate requirements into technical execution plans, defining realistic timelines and tracking cross-team commitments.
Proactively identify, mitigate, and communicate technical dependencies and risks affecting timelines to ensure alignment and accountability.
Drive and define change-management processes, including release planning, risk assessments, observability readiness, and post-launch validations.
Coordinate sprint plans and milestones across R&D, simplifying complex dependencies to ensure aligned delivery within broader program roadmaps.
Provide clear and concise communication to senior engineering leadership on execution status, architectural risks, and operational concerns, focusing on the details that matter.