דרושים » מערכות מידע » Finance NetSuite Implementer

Our Professional Services is seeking for an Systems Implementer & Analyst We are looking for a skilled professional with experience in knowledge management systems implementation, combining technological implementation, training, and cross-organizational collaboration. This role requires strong analytical skills, user-oriented thinking, and the ability to translate business needs into practical Microsoft 365-based solutions. A full-time position based in Israel. Key Responsibilities:
* Analyze and implement business solutions on Microsoft 365 platforms
* Write functional specification documents and define organizational processes
* Deliver user training sessions and support adoption processes
* Manage multiple projects simultaneously, including timelines, task tracking, and ongoing reporting
* Work closely with various departments and stakeholders across the organization
* Manage organizational content and information, including metadata, content categorization, and data quality improvements
* Ensure accessibility, consistency, and proper organization of enterprise knowledge assets

we are hiring a CX Manager with deep expertise in ERP finance systems, P2P workflows, and integrations.
This role is the ERP SME and integration owner within Customer Experience. The focus is to understand how finance processes work in customer ERPs, how they connect, and how to turn customer issues, bugs, feature gaps, and new requirements into clear integration solutions.
This is a hands-on role for someone who can solve complex customer issues, define ERP integration requirements for Engineering, and lead resolution end to end. The role also operates in a highly AI-enabled environment, using AI tools, platforms and agents to improve triage, analysis, escalation management, and communication.
This role owns ERP integration within Customer Experience: diagnosing customer issues, defining integration requirements, and driving resolution end to end.
Youll partner with teams in Israel and the US and report to the Director of Customer Experience
What You Will Do:
Own ERP integration issues across bugs, feature gaps, and customer requirements.
Serve as ERP SME and L3 support lead for complex finance workflow and integration cases.
Diagnose setup, configuration, data flow, mapping, permissions, and sync issues.
Distinguish between customer setup issues, integration issues, and product issues, and drive the right resolution path
Define functional requirements and solutions for ERP integration fixes, sync issues, missing data flows, and new capabilities.
Lead escalations with strong ownership and clear internal/external communication.
Use AI tools to improve triage, analysis, RCA, summaries, and handoffs, with clear human-review checkpoints.
AI-driven responsibilities
Use AI tools daily to improve triage, analysis, and communication.
Design AI-supported workflows for intake, investigation, escalation summaries, pattern detection, and handoffs.
Use AI to accelerate root-cause analysis, executive updates, troubleshooting paths, and customer communication.
Continuously improve prompts, workflows, and agent behavior, with sound judgment on where AI can help and where human review is required

we are looking for a table Implementer for the Tafnit system. The role includes responsibility for setting up, managing and maintaining tables in the Tafnit system. In addition, writing and characterizing complex business logic. Also, working with technological and business interfaces to improve processes in the organization. Full-time position Sunday-Thursday in Petah Tikva.