דרושים » תוכנה » System Analyst

We are looking for a Data Analyst who will be part of our Growth team and have a significant ability to impact our business.
Whats the job?
Develop predictive models and perform advanced data analysis to generate key insights and actionable recommendations for high-level management.
Conduct deep analytical investigations, including hypothesis-driven analysis, data exploration, and anomaly detection, to uncover trends, root causes, and business opportunities.
Work closely with Customer Success, Product, and Business teams to analyze partner performance, identify optimization opportunities, and translate data insights into scalable operational improvements.
Build and maintain machine learning pipelines, data analytics automation tools, and scalable processes to improve company revenue, partner performance, and Customer Success operations.
Collaborate with the team to design experiments (A/B testing) and continuously improve the analytical and reporting processes through streamlined and scalable approaches.
Contribute to the development and maintenance of advanced data dashboards, reports, and visualizations that track business performance, model performance, and overall data health, and ensure robust data quality and tracking mechanisms.

Were looking for an experienced Salesforce Business Analyst with strong technical expertise to join our team. As a Salesforce subject matter expert, youll be responsible for delivering scalable, high-quality Salesforce solutions, optimizing workflows, and enabling business teams through reliable system execution.
Working closely with Product Managers, business stakeholders, and other technology teams, youll focus on translating business requirements into robust Salesforce implementations and own E2E solution delivery.
If you thrive in a fast-paced environment and enjoy solving business challenges through technology, this role is for you.
Job responsibilities
Design and build scalable Salesforce solutions in collaboration with Product Managers, Business Operations, and global stakeholders.
Own end-to-end functional delivery, including technical solution design, configuration, implementation, testing, training, and ongoing optimization.
Provide global application support for business stakeholders and end users, ensuring stability, usability, and timely issue resolution.
Identify and implement system enhancements based on defined business needs and Salesforce technical capabilities.
Lead the delivery and maintenance of integrations between Salesforce and third-party tools, working with external vendors to ensure reliable and scalable functionality.

we are looking for a Business Data Analyst.
Responsibilities:
Plan, organize, facilitate, and lead reviews of business requirements with users and developers to ensure accuracy, completeness, and mutual understanding.
Collaborate with vendors to design, develop, and implement Automation solutions using RPA tools such as Automation Anywhere, SQLs, Python and VBA.
Utilize expertise in programming languages such as SQL and Python to perform data analysis and recommend various solutions to improve data accuracy, timeliness, and completeness.
Create data visualizations utilizing tools such as Tableau\Power BI to present and recommend alternative solutions as well as drive data-driven decision-making.
Conduct feasibility studies to determine the technical and economic feasibility of the proposed solution.
Understand and document well-organized, detailed, and concise business requirements by converting the results of data from interviews and conducting own analysis.
Identify opportunities in current processes, conduct GAP analysis to quantify issues, and recommend alternative solutions that will optimize process and/or improve the completeness, timeliness, and quality of the data set.
Coordinate and collaborate effectively with the project team, including but not limited to end-users, product management, evaluations, index, portfolio analytics, quality assurance, project management, and development teams to mitigate and assess project risks, eliminate ambiguities, and meet project deadlines.
Examine current business functions and system capabilities. Identify trends and causations of inaccurate and/or incomplete data sets by conducting in-depth root cause analysis.
Determine efficiencies, accuracy, timeliness, completeness gained from recommended solutions.
Monitor project progress by tracking activity, resolving problems, and publishing progress reports. Prepare production release notes and organize review sessions with RDO and DSG groups to ensure a full understanding of release scope.
Apply problem-solving skills to create innovative workflow resulting in increased productivity.
Write complete and concise test scripts for user acceptance testing. Plan, coordinate, and execute created test cases.
Identify any potential data gaps resulting from the creation of new fields and/or rules. Work with related groups to confirm completion of data backfills required after a production release.
Coordinate closely with the RDO training team to ensure all training documentation is adjusted, and all training sessions are completed before the release rollout.
Mentor junior team members on Automation tools and best practices.
Create working relationships with Data Vendors to understand content and escalate issues.

we are looking for a Salesforce Business Analyst to join our growing Information Systems team to help develop and maintain our Salesforce application.

The ideal candidate will be as passionate about business processes as they are about building them. As a Business Analyst, you will interface with businesses to ensure timely and effective delivery of Salesforce solutions for the business requirements.

This is a temporary role for at least 6 months (maternity leave replacement) and entails collaboration with executive leaders to identify, define, and implement changes and enhancements to meet business requirements in a dynamic, high-growth environment.

If you're keen on improving the lives of your co-workers, constantly learning new processes and building tools for them - this is the job for you!

What will you actually be doing?
Lead projects end-to-end: full definition and design, development, training & communicating to stakeholders.

Document, design and test system implementations and launch support of solutions using Salesforce best practices.

Provide tactical support for any issues and bugs that are reported on the Salesforce platform.

Build systems, integrate third-party tools, migrate data, train employees, and provide ongoing support to our internal Sales, Marketing and Services organization users.

Manage change communication and coordinate end-user training for system implementations.

Build and deliver solutions using point and click, code, 3rd party tools and APIs.

Create clear, concise and complete functional specifications & think through problems to make actionable recommendations.

we are looking for a Reference Data Analyst (Spanish speaking).
The primary purpose of this position is to research, analyze and interpret, client queries within the Reference Data Challenge Resolutions team. The Challenge Resolution team is responsible for handling external client queries, internal stakeholder (account management, sales, product, pricing and production teams) queries and reporting and analyzing trends based off the results of these queries. The focus will be to deal with more complex queries from various external and internal sources; to update and maintain that data in various internal database and to add value through increased analysis of the queries.
Responsibilities:
Provide customer support for users of ICE products by resolving inquiries in a timely manner
Craft external facing responses for those clients that submitted customer inquiries containing a meaningful, well-thought out, well-constructed answer that includes a restatement of the challenge or question, the analysis completed to satisfy the request and where appropriate, the methodology used to determine the solution
Support our customers by resolving problems by understanding their cause, gathering the relevant information and formulating and implementing a solution with the guidance of the Manager.
Confidently participate in client calls and meetings.
Contribute to the implementation of change in services and systems, and suggest and implement improvements with the guidance of the Manager
To provide support and become an escalation point for queries in the absence of the manager.
Become a subject matter expert on more than one of our internal database/applications.
Compile team statistics and evaluate results
Liaise with other departments such as pricing, product, data collection and account management.
Identify potential new and enhanced reliable sources that can be used to gather data (i.e. a new data vendor provider)
Identify different/more effective/productive ways to use the existing sources with a view to decrease idle time/ increase speed
Provide support on continued development of the SPER query system, including suggesting enhancements and participating in testing.

Join our company's growing Travel Product Strategy & Analysis team as an Analytics engineer focused on driving strategic product decisions through data-driven insights. You'll be at the center of product investment strategy, working directly with Product Managers, Engineering, Design, Leadership and Data Teams to harness data insights and empower teams to optimize our marketplace and user journey on our company Travel.
As a key member of our small, high-impact team, you'll own business understanding for our travel platforms and serve as the analytical backbone. You will focus on execution by delivering insights, building dashboards, track metrics, develop models and analyze results. This role combines deep data fundamentals and thorough analytical rigor with strategic product thinking to influence investment decisions.
What Youll Do:
Work cross-functionally with Product, Engineering, Leadership and Design teams to deeply understand business needs and translate them into data requirements, well-defined metrics, and analytical tools to enable KPI tracking
Design, build, and maintain scalable, reliable data models and infrastructure to support analytics, operations, and product use cases
Champion data quality, documentation, and execution to ensure observability and trust across the organization
Own all data aspects of the flights team line of business
Spearhead AB testing development and implementation to increase deployment trust.
Support ongoing and adhoc analyses to ensure business goals are met and to uncover areas of opportunity.

We are seeking a highly motivated and experienced Senior Product Analyst to join our team. This position is part of our Voice Group, reporting to the Data Team Lead. You'll be the analytical backbone of the team, working side-by-side with PMs and engineers to find what's working, what can be improved, and what to build next.

We are looking for someone with a relentless curiosity for both user behavior and AI/ML mechanics; someone who understands how models function and possesses a natural drive to dig into data anomalies until they make sense. Your work will directly shape how our voice agents perform, from surfacing patterns in conversation data to providing the inputs that improve our models.

Responsibilities
Analyze conversational data at scale to uncover opportunities for improving resolution rates, success rates, conversation depth, and growth.
Partner closely with Voice PMs to translate data findings into product priorities and roadmap inputs.
Provide the analytical insights and requirements that drive model improvements while collaborating with ML and engineering teams to define and own end-to-end success metrics.
Build and maintain dashboards and metrics that give the Voice group a shared, reliable view of performance.
Design and analyze experiments and A/B tests to validate hypotheses about agent behavior, conversation flows, and user outcomes.
Develop a deep understanding of our conversational data, taking full ownership of the analytical infrastructure to ensure the highest standards of data integrity and becoming the primary storyteller for your domain.
Proactively investigate data anomalies or gaps to identify root causes and propose solutions without waiting for external direction.

Were looking for a Business Analyst - HR / People Analytics to join our fast-growing Business Analytics team and focus on building scalable people and workforce analytics capabilities across the company.
This role partners closely with People (HR), FP&A, and Data teams to deliver insights on workforce trends, hiring effectiveness, headcount planning, and people-related financial impact. The role complements existing HR analytics capabilities by focusing on cross-functional, strategic, and company-level analytics, in addition to operational HR reporting.
Youll combine strong analytical skills, understanding of people data, and business storytelling to help leadership make informed decisions about workforce planning, organizational health, and cost management.
Responsibilities
Talent & Recruitment Analytics
Analyze recruitment funnel metrics including time-to-hire, time-to-fill, conversion rates, and hiring velocity.
Support hiring plan tracking and capacity analysis in collaboration with HR and Finance.
Work closely with the HR Ops supporting Greenhouse to align data definitions and reporting logic.
Identify bottlenecks and improvement opportunities in the hiring process through data-driven analysis.
People & Workforce Analytics
Analyze workforce trends including headcount evolution, attrition, retention, internal mobility, and tenure.
Build reporting and insights around employee lifecycle metrics and organizational structure.
Partner with HR to improve data quality, definitions, and consistency across people systems.
Deliver actionable insights to People leadership and senior management on workforce health and risks.
Headcount, Cost & Financial Impact Analysis
Partner with Finance and FP&A to support headcount planning, forecasting, and scenario analysis.
Analyze the financial impact of hiring plans, attrition, and organizational changes on operating expenses.
Support workforce cost modeling, including payroll and people-related expenses.
Help align people plans with budget targets and company-level financial objectives.
Data & Analytics Operations
Use SQL and Snowflake to extract, structure, and analyze people-related data.
Build end-to-end dashboards and reports using Tableau (preferred), from data modeling to visualization.
Collaborate with Data /BI team to improve data pipelines, governance, and reporting infrastructure.
Leverage automation and AI-driven tools where applicable to improve reporting efficiency and scalability.
Cross-Functional Collaboration & Communication
Act as a trusted analytics partner to HR, Finance, and leadership stakeholders.
Translate complex data into clear insights and business stories for executive audiences.
Prepare presentations and analysis for leadership reviews, planning cycles, and strategic discussions.
Contribute to the continuous improvement of people analytics frameworks and reporting standards across the company.

we are seeking an Ad Operations Analyst to drive data visibility and operational intelligence across our Supply organization. In this role, you will bridge the gap between raw programmatic logs and actionable business intelligence, helping ensure operational stability and performance across multiple integrations.
You will analyze high-volume programmatic traffic and large-scale advertising datasets, working at the intersection of operations, analytics, and product, collaborating closely with Supply Operations, Product, Data Engineering, and Business teams. This is a high-impact role where your insights will help improve operational transparency, detect issues early, and support data-driven decision-making across the organization. The team actively leverages modern AI and automation tools to enhance analytics workflows, monitoring, and data exploration.
Responsibilities:
Own and develop supply monitoring frameworks and reporting dashboards used across the Supply organization to detect and resolve revenue-impacting issues
Aggregate and analyze data from multiple internal systems and external advertising platforms to support operational monitoring and analysis
Work with large-scale datasets across multiple advertising integrations, including SSPs, exchanges, and partner platforms
Identify trends, anomalies, and operational issues while generating actionable insights
Provide insights that influence operational decisions and supply optimization strategies
Investigate data discrepancies and operational issues by combining business logic, product understanding, and large-scale data analysis
Build and maintain automated data pipelines and API-based data collection processes
Develop dashboards and data visualizations that support operational monitoring and business decision-making using modern BI and AI-enabled tools
Collaborate closely with Data Engineering to improve data infrastructure and reporting reliability
Work with Product and business teams to visualize operational data and support strategic initiatives
Design smart alerts and monitoring systems, including anomaly detection capabilities, to proactively identify operational issues
Use automation and modern AI tools to improve analytical workflows and operational efficiency

We are looking for a detail-oriented and proactive Business Data Analyst who is passionate about transforming data into actionable insights. This role involves working closely with cross-functional teams to support data-driven decision-making in a fast-paced environment.

Youll play a key role in shaping data strategy and delivering insights that impact global business decisions.



Key Responsibilities:

Collect, process, and analyze data from various sources to drive business performance.
Design and build interactive Power BI dashboards and reports.
Collaborate with business stakeholders to understand data needs and translate them into analytical solutions.
Identify trends, correlations, and insights to inform strategic decisions.
Maintained and optimized data models, reporting pipelines, and documentation.