דרושים » מכירות » Technical Account Manager

We're looking for a Technical Account Manager to build strong, strategic relationships with customers and ensure successful onboarding, adoption, and long-term value from the platform. You'll serve as the main point of contact, guide technical deployments, lead roadmap discussions, and provide hands-on support to drive engagement and satisfaction.
Responsibilities
Act as a strategic partner to the sales team post-POC, supporting account continuity while enabling sales to focus on new opportunities
Oversee deployments in collaboration with Solutions Architects to ensure smooth and successful onboarding
Serve as the primary point of contact for customers, addressing issues quickly and maintaining a high-quality customer experience
Build strong, long-term relationships by introducing new features, gathering feedback, and leading roadmap discussions
Partner with sales during renewals and expansion to align technical planning with customer needs and drive value
Proactively engage with customers to surface key security insights, guide feature adoption, and ensure they realize the full value of the platform.

An Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor youll have a direct impact in helping our customers gain the most value from cloud technology. Youll craft and execute strategies to drive our customers adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. Youll provide advice on architecture, support strategy, project and launch planning as well as ongoing operational issues.

Key job responsibilities
* Youll advise on solutions, provide technical guidance and advocate for the customer.
* Ensure our environments remain operationally healthy whilst reducing cost and complexity.
* Develop trusting relationships with customers, understanding their business needs and technical challenges.
* Using your technical acumen and customer obsession, youll drive technical discussions regarding incidents, trade-offs, and risk management.
* Consult with a range of partners from developers through to C-suite executives.
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from us.
* Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning.
* Solve a variety of problems across different customers as they migrate their workloads to the cloud.
* Uplift customer capabilities by running workshops, brown bag sessions, etc.

We are in-house product experts. The technical solutions team enables our company's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at our company. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.
At our company, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our workers can create a work-life harmony that best fits them.
What Youll Do:
Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
Analyze customers IT Operations environment on a regular basis and provide recommendations that will maximize our companys value.
Be the customers advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
Participate and prepare for Monthly and Quarterly Business Reviews with customers
Collaborate with our companys product management, engineering and technical services teams to help identify new features and products
Continuously evolve best practice to technical product adoption and customer success.

We are looking for an Account Manager Team Lead to drive Automat-its growth across the Israeli market, with a strong emphasis on expanding existing customer relationships while identifying new opportunities within the current client base. In this role, you will lead and mentor the Israeli Account Management team, owning both their performance and professional development. You will manage a portfolio of key accounts with a personal revenue target, while also being responsible for the teams overall retention, expansion, and customer success metrics.

Work location: hybrid from Tel Aviv.

If you are interested in this opportunity, please submit your CV in English.

Key Responsibilities
Lead and mentor a team of Account Managers - setting clear performance expectations, running regular 1:1s, and supporting individual development plans.
Define and drive the team's sales strategy, including territory planning, pipeline management, and playbook development.
Identify skill gaps and build structured programs to scale team capabilities - through coaching, training, and knowledge sharing.
Set team targets and track performance against KPIs, stepping in with hands-on support where needed.
Foster a high-performance culture built on accountability, collaboration, and continuous improvement.
Partner with Sales leadership to shape go-to-market approaches and feed field insights back into strategy.
Recruit, onboard, and ramp new team members, ensuring they're set up for success from day one.
Identify cost optimization, upsell, cross-sell, and renewal opportunities, and the need for a Dedicated DevOps or FinOps service.
Oversee a portfolio of assigned customers, develop new business from existing clients, and meet sales goals.
Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service. Provide training and resources to help them get started effectively.
Act as the primary point of contact for assigned customer accounts. Develop a deep understanding of their business needs and objectives and proactively engage with them to understand their evolving needs, challenges, and goals.
Gather customers feedback on their experiences and needs. Relay this feedback to internal teams for continuous improvement.
Encourage satisfied customers to become advocates by participating in case studies, testimonials, or referrals.
Maintain and develop strategic vendor relations with AWS.
Regularly attend business events and conferences to promote and educate prospective clients on the benefits of Automat-it.

we are looking for a Client Solutions Manager (Aggregators).
As a Client Solutions Manager, you will collaborate cross-functionally with teams across the organization to support leading advertisers from diverse industries, with a primary focus on paid user acquisition. You will serve as a trusted advocate, connecting key stakeholders, providing data driven insights, and driving collaboration that fosters long-term client partnerships and growth. You will oversee day-to-day client relationships and ensure the success of advertiser investments. As a proactive partner, youll identify opportunities and offer solutions that exceed client expectations, securing future investments.
- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
- Analyze campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
- Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
- Share marketplace feedback and guide our advertising strategy;
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign and provide technical support.
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
- Develop automated reports utilizing the company's internal data tools and Excel.

we are looking for a Client Solutions Manager .
As a Client Solutions Manager, you will collaborate cross-functionally with teams across the organization to support leading advertisers from diverse industries, with a primary focus on paid user acquisition. You will serve as a trusted advocate, connecting key stakeholders, providing data driven insights, and driving collaboration that fosters long-term client partnerships and growth. You will oversee day-to-day client relationships and ensure the success of advertiser investments. As a proactive partner, youll identify opportunities and offer solutions that exceed client expectations, securing future investments.
Responsibilities
- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
- Analyze campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
- Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
- Share marketplace feedback and guide our advertising strategy;
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign and provide technical support.
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
- Develop automated reports utilizing the company's internal data tools and Excel.

we are looking for a T echnical Account Manager to join our team. We are a boutique tech company with a cutting-edge SaaS product in the online marketing industry, trusted by global brands such as Fiverr, Elementor, and Lemonade. This is a full-time position based in the heart of Tel Aviv.
As a Technical Account Manager, you will own and manage a portfolio of B2B clients, serve as the main liaison between clients and internal teams, and lead new client onboarding from technical setup through training. Success in this role requires deep product understanding, fast learning, and strong ownership across multiple parallel initiatives.
Responsibilities:
Serve as the main point of contact for B2B clients, providing both business and technical support.
Onboard new clients end-to-end, including technical setup, customization, training, and
ongoing support.
Translate client needs (both technical and business) into clear internal requirements, and
communicate internal constraints and solutions back to clients.
Manage multiple clients, tasks, and projects simultaneously, ensuring nothing falls behind
or between the cracks.
Handle billing-related inquiries and escalate issues when required.
Collaborate closely with internal teams to resolve client issues and contribute to product
improvements.
Develop a deep understanding of the platform in order to troubleshoot issues,
analyze data, and proactively identify solutions.

The Sales and Support teams are responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers, including the public sector. The Global Support team interacts with leading companies and believes that world-class support is critical to customer success. we Support also partners with a global list of customers that are building mission-critical applications on top of our services.

As an Independent Software Vendor (ISV) Sales Representative, you deliver digital transformations through effective engagement with C-level executives, IT leaders, architects, and developers. In this role, you establish Amazon Web Services as the key cloud technology provider across the ISV accounts you manage, promoting the entire product and services portfolio to ISVs.

Come build the future with us!

Key job responsibilities
- Deliver digital transformations through effective engagement with C-level executives, IT leaders, architects, and developers.
- Establish us as the key cloud technology provider across the ISV accounts, promoting our entire product and services portfolio.
- Empower customers to solve challenges while helping them attain both operational and innovation goals.
- Guide customers to become more agile, innovative, and efficient, delivering measurable business outcomes.
- Leverage our industry-leading innovation, functionality, security, and operational expertise to maximize customer benefits.

We are seeking an experienced Senior ISV Account Manager for selling to Strategic ISVs and to expand the business with our hottest ISV customers. The Senior ISV Account Manager will be responsible for setting a long-term strategy and executing daily to grow customers. In addition to being a customer, these companies partner with AWS as an ISV and have multiple GTM goals. In the role, you will build and maintain broad relationships, develop and manage opportunities, and facilitate a large team of extended resources.

Role & Responsibilities
The Senior Account Manager is responsible for teaming with all aspects of the customers organization. This includes C-level executives, engineering, IT/operations, partner org, and sales. Skills required to build relationships across an account include creative systems thinking, visioning, and executing via collaboration with an extended team to address all ISV customer's needs.
The Senior Account Manager is responsible for selling at the most strategic (C-level) within the account and implementing a broad strategy for earning customer acceptance and service implementation.
The Senior Account Manager works collaboratively with all appropriate AWS resources (Executives, Partner, Support, Solution Architect) to support customer interests, and will understand how to strongly advocate for the customer in harmony with what the AWS business needs. In addition to new service adoption and new line of business development, this role includes dotted line responsibility for partnership and technical collaboration.

Were looking for an Account Executive Public & Defense Sector to join the Sales team in Israel and spread the power of our company.
WHAT YOULL DO: 
Demonstrate deep understanding of our companys security solutions and their value to our customers.
Advise CISO-level executives in the government, defense, and public sectors.
Build relationships with customers and provide them with business insights about the product.
Consistently meet or exceed quarterly sales quotas by closing deals in a way that reflects our company values.
Maintain accurate pipeline management with expert-level forecasting.
Build effective working relationships with Solution Engineering, Customer Success, Product, Marketing, Delivery, and Executive teams to ensure strategy alignment and achieve company objectives.