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Required Client Solution Manager, Tech & Commerce, 12 Month Contract
The Client Solutions Manager partners with our most strategic clients to make sure they are successful with us. This is an opportunity to build and manage key relationships, serve as a consultative product expert and a trusted adviser in marketing, leading strategy, media planning, creative, tech integration, and measurement for our top clients across various verticals mainly Fashion. The Client Solutions Manager is a strategic solution-driver with a focus on developing ROI-positive marketing strategies, driving growth by constantly improving performance for advertisers and implementing measurement & attribution solutions.
This role is responsible for optimizing complex opportunities and using data and analytics to build consultative and technical solutions for our customers, providing business insights, driving revenue, advertiser education, and satisfaction through a consultative, data-driven approach. Success in this position requires consultative sales and analytical skills, a focus on client service and commercial acumen, and the drive to thrive in a dynamic, team-focused environment. You should have passion for our advertising solutions and the overall marketing/tech ecosystem.
Client Solution Manager, Tech & Commerce, 12 Month Contract Responsibilities
Track record of excelling in Client Solution Manager role and driving impact on solution adoption, revenue, and operational rigor
Identify, create, and implement marketing solutions grounded on achieving measurable business results for our clients
Develop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers
Work with businesses to understand their objectives and develop the strategy in partnership with the Client Partner and cross-functional teams, which will constitute building on insights, crafting marketing strategies and media plans, creative guidance and measurement recommendations
Provide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clients
Project Management - Work and collaborate with a group of internal cross-functional teams, managing complex work streams to optimize marketing objectives for clients. Manage analytics and dashboards to advise clients (for example daily client facing data/insights reporting, understanding performance across multiple accounts across multiple country used by clients)
Manage strategic marketing conversations with clients, agencies, and partners (media, creative, measurement partners, MarTech, etc.)
Manage internal account operations (revenue delivery, media recommendations, troubleshooting issues, optimization opportunities)
Manage planning, execution, ongoing reporting and optimisation of campaigns (Observe budget spend, manage internal analytics and dashboards, provide optimisation and real time recommendations).

Required Customer Success Manager
lWe are an innovative technology company led by data scientists and engineers devoted to mobile app growth. Our proprietary ad platforms powered by machine learning are the outcome of that devotion.
We deliver valuable results and insights for a fast-growing clientele of major app developers using elite programmatic user acquisition and retargeting technologies. Our ever evolving, state-of-the-art machine learning platform targets high value users in real-time at their peak potential to ensure our clients app growth.
As a Customer Success Manager, you will be instrumental in driving revenue-generating growth and retention initiatives through your industry expertise. Operating on a global scale, you will play a key role in expanding our business while ensuring the ongoing success of our clients.
With deep product knowledge, youll provide tailored best practices and strategic recommendations to our clients, leveraging your experience to maximize value. As a client advocate, you will represent our client base to guide internal strategy and deliver impact where it matters most.
We are a fantastic place to work. We reward talent. Our employees support each other to advance individually and as a team. Most of all, we exceed our clients expectations while still having fun.
Responsibilities:
Revenue Growth - Maintain, fulfill, and scale monthly client budgets, with a strategic focus on identifying and executing upsell and cross-sell opportunities across our suite of ML technologies.
Client Communication - Build and maintain strong, long-term relationships with clients through consistent, value-driven communication and face-to-face interactions.
Collaboration - Work closely with clients and our internal teams, including product and sales, to align on evolving client needs and growth opportunities.
Client Reporting and Analysis - Deliver actionable insights that help drive client decision-making and growth through ongoing analytical reviews and performance assessments.

Required Enterprise Customer Success Manager
About Us:
We help modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, weve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team from across the globe, making us the choice HRIS of over 3600 midsize and multinational companies.
Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Airtasker, Fiverr, Go Cardless and VaynerMedia rely upon us to help them create the best work experiences for their people.
Come and be you with us
Being an employee is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If thats bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, were waiting with open arms. Come join us.
Job responsibilities
What will you do?
Own a portfolio of 25-35 enterprise (large) accounts (both Israel & global clients) and deliver a high-touch, strategic customer success approach.
Build and execute tailored customer success plans aligned with business objectives, adoption milestones, and measurable outcomes.
Lead key customer engagements including Executive Business Reviews, roadmap alignment, technical enablement, and account planning sessions.
Champion platform adoption through multithreaded stakeholder engagement and position us as a strategic partner in business transformation.
Become a trusted advisor by deeply understanding customer goals and driving long-term value through proactive success planning.
Collaborate cross-functionally with Product, Sales, Marketing, Services, and Development teams to represent the voice of the customer.
Support growth by identifying upsell and cross-sell opportunities, partnering with Account Managers on deal strategy and Renewal Managers on retention planning.
Monitor customer health using data-driven insights to mitigate churn risks and sustain high levels of customer satisfaction and net retention.
Promote customer advocacy by aligning platform value to strategic outcomes and fostering long-term relationships.
Maintain detailed and up-to-date account documentation, including stakeholder maps, strategic success plans, and engagement materials.

We are actively seeking a Technical Customer Success Manager with a strategic mindset and a proactive approach. In this pivotal role, you'll be instrumental in ensuring our customers fully leverage our Internal Developer Portal to achieve their business objectives. This position demands a blend of technical expertise and customer-facing skills to guide customers from onboarding through to adoption, ensuring their satisfaction and uncovering opportunities for expansion.
Responsibilities:
Act as the primary point of contact for customers, deeply understanding their technical needs, challenges, and business objectives to develop bespoke success strategies.
Monitor technical health indicators within customer accounts, proactively addressing issues to ensure ongoing customer satisfaction and success.
Forge and maintain strong relationships with key stakeholders, positioning yourself as a trusted advisor for all matters related to us.
Lead strategic initiatives, including tailored onboarding programs and adoption strategies, to align with customer goals.
Serve as a liaison between customers and internal teams (Sales, R&D, Marketing), advocating for customer needs and fostering collaborative solutions.
Collaborate with Account Executives to identify and pursue expansion opportunities, contributing to account growth and retention.
Join Us:
You'll play a crucial role in our customers' success, contributing to a team that's passionate about technology, growth, and delivering value. If you're excited about combining technical depth with strategic account management to drive customer success, we'd love to have you on board.

In this role, you will take ownership of key accounts, serve as the primary point of contact for users and stakeholders, and provide hands-on guidance throughout the customer journey, from platform access and integration to paid campaign execution and optimisations. Youll leverage your expertise in our product value propositions, deep understanding of the Web3 space, and technical knowledge to support customers from onboarding through to executing targeted campaigns and gaining actionable, data-driven insights.
You will also collaborate cross-functionally with Product, Sales, and Marketing teams to provide customer feedback, influence roadmap priorities, and ensure alignment between client needs and platform evolution.

We are looking for an Enterprise Customer Success Manager to join our team. As a trusted advisor to our customers, you’ll represent both the voice of Justt and the voice of the customer - driving growth, guiding clients through challenges, and ensuring long-term success. You’ll work across commercial, technical, and product functions, partnering with diverse payment stakeholders externally and multiple internal teams to deliver measurable value and sustainable expansion
* Manage a portfolio of top-tier enterprise customers across commercial, technical, support, and product dimensions
* Analyze portfolio performance, combining data and customer feedback to generate actionable payment insights
* Identify and execute expansion opportunities end-to-end to achieve account growth targets
* Define and drive retention strategies through structured account plans to meet retention goals
* Lead business review meetings and engage senior management to strengthen multi-level stakeholder relationships
* Act as the go-to expert on new feature releases, ensuring smooth and effective customer adoption
* Collect and communicate client feedback to Product and R&D teams to influence roadmap priorities
* Deliver client training and enablement sessions to drive value realization
* Collaborate cross-functionally with Sales, Product, and Marketing to expand Justt’s regional presence

As a Customer Success Manager (CSM) , you will be the strategic partner and primary point of contact for our enterprise customers. You will lead the customer journey from onboarding through ongoing engagement, ensuring successful adoption, operationalization, and measurable value from the Bea platform.

This position sits within the Customer Experience organization and involves close collaboration with the Sales team, as well as cross-functional partnerships with Product Management, R&D, and Marketing teams globally. Approximately 20% of your time will involve support management, including handling customer tickets and inquiries.


Key Responsibilities


Ensure customers achieve maximum value and success with Beamups platform.
Deeply understand each customers organizational structure, business goals, and operational outcomes.
Develop and manage customer success plans with clear goals, KPIs, and timelines.
Track and report customer progress both internally and to stakeholders.
Build and maintain strong relationships with key decision-makers and senior executives.
Drive ROI through improved operational efficiency, risk mitigation, and accurate reporting.
Deliver Executive Business Reviews (EBRs) and tailored product demonstrations.
Identify and nurture growth opportunities, partnering closely with Sales and Sales Engineering.
Provide frontline support to customers (20% of role), ensuring swift and effective issue resolution.

Required SMB Customer Success Manager - EMEA
Description
For many of us, theres that one podcast we never miss, and video content is part of our daily routine, whether its professional or personal. But how many of us truly understand the effort that goes on behind the scenes? Here we know it well. Thats exactly why we built an AI-powered platform that helps content creators, podcasters, marketers, and more at major brands like Netflix, Disney, Google, and Microsoft to create high-quality content with ease.
Our technology streamlines the entire content creation process, turning ideas into professional-grade content with the highest production standards, without requiring expensive equipment or external services. The secret? AI-driven tools that replace traditional production roles like editing, directing, and design, automating the entire process at the click of a button.
Our Customer Success team is customer-obsessed and commercially minded, focused on helping SMB customers achieve measurable value from our technology.We build strong, long-term relationships while driving adoption, retention, and growth through proactive, service-driven engagement.We combine a passion for customer experience with business impact, curiosity, and creativity-including the use of audio and video content to educate and engage customers.
On your day-to-day:
Manage the customer journeys of our Business accounts (100+)
Guide customer onboarding and facilitate a smooth implementation
Drive adoption by building success plans with customers to help them realize our value
Lead business reviews, check-in calls, and training sessions to build a strong relationship with customers
Own the renewal process, which includes account planning, pricing negotiations, and identifying opportunities to grow customer accounts
Collaborate with product, support, and business teams to help solve problems and advocate for customer needs
Champion customer-centricity through collecting and sharing customer stories.

Were looking for a Customer Success Manager to work closely with our top Enterprise clients. The ideal candidate will have a background in digital marketing, data and customer success, and enjoys working directly with clients to help solve business problems and provide data-driven outcomes. This role will also serve as a product expert to help drive customer adoption and retention, generating insights and creative ideas for solutions.
This role will report to the Team Manager, Client Services.
Why is this role so crucial ?
The Customer Success Manage Enterprise is a key player on the Enterprise Team collaborating with a variety of internal cross-functional teams and serving as a trusted advisor to our clients by working in a consultative manner. The CSM's ability to create relationships with the largest Enterprise clients , and help them extract real business value using our solutions is essential to keeping clients engaged for years.

The Scaled Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering customers to fulfill their marketing goals. By being experts of the platform, we are able to provide a unique level of consultation and inspiration to our customers. We are an energetic, empathetic and passionate team that enjoys teamwork and taking on new challenges in this dynamic environment.

This CSM role at our company focuses on scalability. Scale CSMs engage with customers through both 1:1 interactions for high-touch objectives and 1-to-many (1:N) success programs that drive impact across target customer segments. The team leverages robust customer data to identify opportunities to deliver greater value through broader and more advanced use of our products.

Responsibilities:

Identify, design and achieve the customer's goals in a short-term relationship
Act as a consultant when it comes to analytics, and grow clients usage of the platform
Work closely with our developers and technical teams to ensure customer satisfaction.
Contribute ideas and practical solutions to ensure customers contentment.
Continuous improve and actively contribute to the processes and procedures of the team
Represent the voice of the customer and influence product development roadmap