דרושים » רכש ולוגיסטיקה »  מנהל /ת תפעול וסחר

We are seeking a hands-on, highly structured Head of Operations to build and own our operational foundation from the ground up. This is a key leadership role for someone who thrives on turning chaos into clarity - designing, implementing, and enforcing the systems that keep a fast-scaling fintech company running efficiently and predictably.
You will report directly to the CEO and work closely with the CFO and leadership team. Your mission is to establish the processes, tools, and governance that bring stability, control, and operational excellence across the entire organization.
Key Responsibilities:
Build, document, and implement company-wide operational processes (Sales → Billing, Client Onboarding → Go-Live, Employee Lifecycle, IT, and Vendor Management).
Establish ownership, accountability, and KPIs for every recurring process.
Lead vendor and IT operations: manage external providers, contracts, and service quality.
Oversee internal operations: office logistics, HR operations, onboarding/offboarding procedures, and internal compliance.
Create and maintain the companys Operational Governance Framework - procedures, SLAs, and process documentation.
Coordinate execution across departments to ensure smooth collaboration and timely delivery.
Build a culture of ownership, documentation, and continuous improvement.
Manage and mentor the Office Manager and future operations staff.
We Offer:
A high-impact role reporting directly to the CEO.
The opportunity to design our operational backbone from the ground up.
A dynamic, fast-paced fintech environment where execution matters.
Competitive compensation based on experience.

We are looking for a highly organized, proactive, and detail-oriented Operations Manager to take ownership of all day-to-day operational activities This role is essential to keeping the company running efficiently and ensuring a positive, smooth experience for all employees and visitors.
You will be responsible for managing the office environment, supporting employees and their wellbeing, coordinating vendors, and assisting with onboarding and offboarding. You will report directly to the Head of Operations and work closely with Finance, HR, IT, and all other teams.
This is a hands-on, fast-paced position for someone who loves structure, takes initiative, and solves problems before anyone notices them.
Working Hours: 08:30-17:30. On-site presence required (no hybrid option).
Responsibilities;
Office Operations:
Maintain the overall office environment, including cleanliness, organization, supplies, and equipment.
Manage parking arrangements, building access, meeting rooms, and office logistics.
Handle all purchases: office supplies, kitchen and food items, equipment, and materials.
Greet and host visitors, candidates, and partners.
Employee Support:
Provide day-to-day administrative support to employees.
Coordinate IT-related requests with internal and external teams.
Prepare workstations, supplies, and equipment for new employees.
Employee Wellbeing:
Take ownership of employee wellbeing and the overall employee experience.
Plan and run fun, engaging team activities such as happy hours, company events, holiday celebrations, and team gatherings.
Onboarding & Offboarding:
Lead the administrative onboarding process for new hires.
Ensure all equipment, access, and documents are ready on their first day.
Manage offboarding procedures including equipment collection and access removal.
Vendor Management:
Manage relationships with cleaning, maintenance, office supplies, and other service providers.
Coordinate deliveries, repairs, and recurring services.