דרושים » תוכנה » Digital Systems Analyst (ניתוח מערכות דיגיטלי)

Required Salesforce Analyst
Position Overview:
Be a part of the Global Business Applications group, leading our Post-sale and service organization from an information system perspective using the latest technology of salesforce, Gainsight, Five9, and other related tools including managing integrations between the different information systems, where youll play a key role in shaping our information systems. Leverage cutting-edge Salesforce technologies and related tools to drive business impact, while managing integrations across multiple platforms to ensure seamless data flow and operational efficiency.
Working with latest technology of Salesforce such as Experience cloud (Customer community including e-Commerce, internal community), Digital engagement, Einstein Prediction as well as Learning management system (Appinium), Five9 call center, CMS. Responsible for integrations and creating processes cross-systems.
Using the tools like Agentforce and SF flows you will build customer journeys to support both our employee and the end users. You will be working together with the business in building processes and solutions that simplify both for the customer and our employee.
Key Responsibilities:
Own and manage end-to-end projects and items, from initial scoping and stakeholder alignment through execution, testing, deployment, and post-launch support.
Lead and deliver end-to-end Salesforce Customer Experience solutions, driving initiatives such as Customer Success, Customer Support, Training, Services and more.
Work closely with business stakeholders and technical teams to design and execute complex projects using both out of box features.
Design and analyze various business processes and related data from the requirements gathering to implementation and roll out.
Responsible for evaluating and recommending a configuration that maximizes software capabilities.
Maintenance including problem (ticket) resolution within SLA and highest quality.
Evaluate new tools to be implemented with integration to Salesforce to drive solutions to business process issues and maintain data integrity.
Participate in Agile ceremonies and work within Scrum sprint cycles to prioritize, plan, and deliver Salesforce-related tasks and enhancements.

We are looking for a Salesforce System Analyst and a project manager to join our Global Information Systems team.
In this role, you will work closely with the business to provide solutions on the Salesforce platform, supporting Sales, Service, and Marketing domains.
You will play a key role in implementing new features, maintaining the system, and ensuring daily operations run smoothly.
If you are an experienced team player who combines strong technical expertise and project management skills with a proactive, solution-oriented mindset, this is the role for you.
Responsibilities & Scope of Role:
End-to-End Delivery: Lead complex Information Systems projects from end to end, including all lifecycle stages (initiation, planning, execution, monitoring, and closure/maintenance).
Problem Solving: Find creative and effective solutions for complex technical and business challenges.
System Implementation & Configuration: Manage and implement Salesforce configuration tasks, including validation rules, approval processes, workflows, and flows.
Global Support & Enhancement: Work closely with international teams to provide system support, training, gather feedback, and implement system enhancements.
Reporting & Analytics: Create rich, actionable analytic reports for various teams and management.

We are looking for a hands-on, strategic Business Application Manager with a proactive, ownership-driven mindset. Someone who takes initiative, thinks beyond the immediate task, and translates data into real business impact. This role requires a unique mix of systems expertise, project management, and analytical skills. Youll not only implement and optimize our platforms but also analyze ROI, create data-driven case studies, and help leadership make informed decisions.

Reporting to the VP of Customer Success, youll work cross-functionally with Sales, Marketing, Finance, Procurement, and Operations to ensure the company has the right tools, workflows, and insights to scale effectively.

This is part project manager, part systems owner, and part business analyst. Youll lead end-to-end implementations, integrate platforms like Salesforce, Intercom, Quicksight, create dashboards and reports, and drive process optimization across the business.


Key Responsibilities

Platform Ownership & Integration

Implement, configure, and maintain core business platforms: CRM (Salesforce), CS tools (Intercom/Zendesk), BI (Quicksight/Tableau), and others.

Serve as system administrator: manage configuration, user roles, workflows, and integrations.

Ensure data integrity and consistency across all systems; reduce silos and duplication.

Evaluate, procure, and integrate new tools as the company scales.


Data Analytics

Build and maintain dashboards and recurring reports for leadership and GTM teams.

Track and analyze key metrics: pipeline, revenue, churn/retention, customer health, support SLAs, and financial KPIs.

Define and maintain KPIs as a single source of truth; ensure alignment across teams.

Analyze ROI and build case studies to demonstrate impact and inform decision-making.

Leverage AI and automation to accelerate insights and improve reporting.


Process Optimization & Project Management

Lead end-to-end business application projects: from scoping and requirements gathering to implementation, testing, and adoption.

Map, analyze, and optimize cross-functional business processes (Customer Success, Sales, Operations).

Drive change management: document workflows, train teams, and promote adoption.

Manage project timelines, dependencies, and risks; deliver high-quality solutions on schedule.


Cross-Functional Enablement

Partner closely with GTM leaders to streamline forecasting, reporting, and operational cadences.

Support forecasting and planning processes, ensuring clean and accurate data.

Act as a trusted advisor to leadership on systems, processes, and data-driven decision-making.

Provide ad-hoc analysis and insights to inform strategy.

we are looking for a Ecommerce Business Analyst.
The eCommerce Manager role will lead BayBridgeDigital eCommerce site transformation and enhancements. S/he will leverage sales and web metrics to make strategic recommendations with a targeted focus on maximizing platform adoption to drive improvement in conversion rate. In addition to serving as the subject matter expert on the Salesforce Commerce Cloud/Demandware platform, s/he will focus on activation of product, content and promotion on the sites.
Job Responsibilities
Merchandising and Website Enhancements
Oversee e-commerce daily operations, performance, analysis and provide insights
Manage site merchandising, troubleshoot on-site bugs and identify opportunities for improvement
Lead A/B testing strategy and QA to improve all web programs
Manage web calendar for product launches, site updates, marketing communications, promotions, etc.
Manage all online product content for web data loads, accurate inventory and product information
Lead coordination between creative and technical teams, suggesting and implementing appropriate strategies for all website operations
Review customer journey through the site, recommending adjustments including site search, navigation, and other features
Aggregate all available data and analytics to accurately identify areas of opportunity for growth

Were looking for a Business Applications Systems Implementer to join our GTM Systems team.

Salesforce is the core platform in this role and it will focus on hands-on implementation, configuration, and continuous improvement across Salesforce and additional GTM business applications.

Youll work closely with our System Analysts which are partners with Sales, Marketing, SDR, Customer Success, Finance, Legal and R&D and help them translate business needs into scalable, well-designed system solutions.

What Youll Do
Implement, configure, and maintain Salesforce as our primary business application
Own end-to-end system implementations: requirements gathering, configuration, testing, and deployment
Configure and support additional GTM applications beyond Salesforce (e.g. Gong, Clay, DealHub, FormTitan - advantage)
Work closely with PMs and business stakeholders across Sales, Marketing, SDR, Customer Success and more
Provide day-to-day system support, enhancements, and optimizations
Improve and streamline workflows, processes, and system integrations
Ensure data quality, system stability, and scalability
Establish and follow best practices for release management, system maintenance, configuration, testing, and data integrity
Support ongoing adoption of business systems to ensure real business value and ROI
Use AI tools where relevant to improve system implementation, productivity, and processes
Curiosity and willingness to explore how AI can enhance business applications is highly valued

Are you passionate about turning data into real-world impact? At Sensi, were looking for a sharp, data-driven thinker and doer to join our product team. As our Product & BI Analyst, you wont just crunch numbers-youll unlock insights that shape how we build, deliver, and scale products that make a difference in peoples lives. Youll be at the intersection of product, operations, and strategy-empowering teams across the company to make smarter, faster, and more impactful decisions.
Key responsibilities:
Own the BI domain: Lead company-wide analytics, define processes, and champion a data-driven culture.
Enable data-driven teams: Partner with Product, Operations, Customer Success, Marketing, and Sales to track KPIs, analyze performance, and uncover improvement opportunities.
Turn data into impact: Identify trends, anomalies, and opportunities that shape product and business decisions.
Define KPIs and data needs: Collaborate with Product and R&D to define success metrics, guide event implementation, and ensure relevant data sources and flows are in place.
Design accessible reporting interfaces: Build intuitive dashboards and reports that provide easy access to key metrics and clearly surface insights for each stakeholder.
Recommend the right tools: Evaluate and guide the selection of data tools that support evolving business needs.

Were looking for an experienced Salesforce Business Analyst with strong technical expertise to join our team. As a Salesforce subject matter expert, youll be responsible for delivering scalable, high-quality Salesforce solutions, optimizing workflows, and enabling business teams through reliable system execution.
Working closely with Product Managers, business stakeholders, and other technology teams, youll focus on translating business requirements into robust Salesforce implementations and own E2E solution delivery.
If you thrive in a fast-paced environment and enjoy solving business challenges through technology, this role is for you.
Job responsibilities
Design and build scalable Salesforce solutions in collaboration with Product Managers, Business Operations, and global stakeholders.
Own end-to-end functional delivery, including technical solution design, configuration, implementation, testing, training, and ongoing optimization.
Provide global application support for business stakeholders and end users, ensuring stability, usability, and timely issue resolution.
Identify and implement system enhancements based on defined business needs and Salesforce technical capabilities.
Lead the delivery and maintenance of integrations between Salesforce and third-party tools, working with external vendors to ensure reliable and scalable functionality.

We are looking for a data & Artificial Intelligence Manager to lead the strategy, development, and operation of advanced data and artificial intelligence solutions to drive business growth, consumer intelligence, personalization, and operational efficiency.. This role is responsible for championing a data -first and AI-enabled culture while partnering cross-functionally with marketing, designers, digital, merchandising, supply chain, and technology teams to deliver scalable solutions and measurable outcomes.

Responsibilities:
Develop and own the strategic vision for data and AI initiatives aligned with business objectives, directly impacting merchandising, marketing, inventory management, Customer Experience, eCom, etc.
Drive the design and implementation of consumer intelligence platforms, segmentation models, recommendation systems, personalization engines, and operational analytics to maximize lifetime value and brand affinity.
Build, lead, and mentor high-performing teams specializing in data science, analytics, and AI, fostering a culture of innovation, collaboration, and continuous development.
Champion ethical data usage, privacy compliance, and data governance across the organization, ensuring integrity and transparency in all consumer-facing and operational analytics efforts.
Collaborate with both technology and business teams to translate commercial requirements into robust data architectures, models, and product solutions.
Define and track key business impact metrics for analytics and AI-driven initiatives, including uplift in customer retention, order value, reactivation rates, and operational efficiencies.
Oversee the integration and adoption of new technologies, AI frameworks, data platforms, and best practices to support Real-Time, cloud-based, and scalable analytics solutions.
Act as a thought leader, driving the continuous improvement and adoption of cutting-edge data science techniques, AI methodologies, and innovative product solutions.

We are seeking a highly motivated and analytically driven Junior Product Data Analyst to join our amazing, growing team. This is an exceptional entry-level opportunity for a recent graduate eager to apply their strong analytical capabilities in a challenging and high-impact environment. Youll play a crucial role in understanding user behavior, optimizing product performance, and contributing to data-driven decision-making that directly shapes the future of our globally-used applications.
What Youll Do:
Support Product Insights: Collecting, processing, and analyzing product performance data, user feedback, and market trends to generate actionable insights.
Data-Driven Optimization: Contribute to analyzing the success of new features post-release, monitoring usage patterns, and supporting tests to optimize performance and business results.
Problem Identification: Help identify opportunities for key initiatives to enhance the customer experience through rigorous data examination.
Cross-Functional Collaboration: Work closely with our R&D and Graphics teams, contributing to detailed specifications and understanding the product lifecycle from a data perspective.
Market Understanding: Support research into market dynamics, competitive landscapes, and user needs to inform product strategies.

We are looking for an ambitious Production Analyst, who wants to make a strong impact by implementing detailed investment policy configurations (Python) and performing comprehensive quality checks, ensuring that the policy delivers the required portfolio KPIs.The Analysts conduct various analyses projects, highly influencing the business aspects of the company. You should be comfortable working quickly and handling a busy workload, demonstrate meticulous attention to detail and critical thinking while collaborating effectively with both highly technical teams and executive stakeholders.
This individual will join the Portfolio Management & Research department, and will be part of a team that has both data scientists and data analysts, focusing on the company's main credit products and working closely with the production environment.
Responsibilities:
Managing and implementing (Python) underwriting policies in the production environment.
Perform quality analytics checks to ensure the policy logic meets the defined requirements (Portfolio KPIs) and works correctly in all scenarios, with a direct impact on the overall performance and outcomes of the portfolio.
Conducting tests to evaluate each component of the policy configuration to validate the results.
Monitoring of the policy behavior in production and analyze if the actual results meet the expectations.
Demonstrate the ability to present and provide meaningful business insights from data.
Perform ad-hoc analysis to support business decisions.
Create innovative & interactive dashboards, scorecards, and weekly/monthly reports on the status of key business measurements tailored to all audiences (from executive management to business line employees) using BI tools, Python and SQL queries.