we are hiring a Payments expert Manager to join our Financial Services Advisory practice.
In this role, you will take an active part in client engagements across the payments and eCommerce ecosystem-working with fintechs, payment service providers, acquirers/issuers, and financial institutions in Israel and globally. You will support the design and implementation of practical risk and compliance frameworks, help strengthen operational controls, and drive delivery across fast-moving environments.
What Youll Do
Deliver client engagements end-to-end, from scoping and planning through execution and closure, including exposure to commercial aspects (billing/supporting collections).
Support senior stakeholders in translating regulatory and scheme requirements into clear processes, controls, and operating models.
Manage and support team members, including task ownership, guidance, and quality control of deliverables.
Build and enhance payments risk & compliance frameworks: policies, procedures, governance routines, monitoring approaches, and performance indicators (KRIs/KPIs).
Conduct reviews and assessments across payment operations, fraud/risk controls, chargeback handling, and compliance maturity-identifying gaps and recommending improvements.
Support the development of chargeback/dispute handling frameworks, including governance, documentation, and workflow optimization.
Assist in evaluating and improving tools and systems used for payments monitoring and compliance (including rule tuning and process improvement).
Prepare client-ready materials, presentations, and trainings for management teams.
Requirements: Must Have
4+ years of experience in consulting and/or industry within Payments operation / Compliance / Fraud / Financial Crime
Managerial experience (team leadership, mentoring, delivery ownership)
Excellent communication, drafting, and presentation skills in Hebrew and English
Full proficiency in Microsoft Office (Excel, PowerPoint, Word) and strong research skills
English at a very high level (speaking, reading, and writing.
Hebrew at a very high level (speaking, reading, and writing).
Proven experience in a similar position
A hands-on problem-solving mindset, ability to work independently, and strong execution skills.
Advantage
Background in fintech and/or eCommerce as a risk/fraud/compliance professional.
Familiarity with card scheme compliance programs such as GBPP, BRAM, and similar frameworks.
Experience with chargeback operations and dispute handling processes.
Experience in building processes and procedures in payments/eCommerce risk & compliance.
This position is open to all candidates.