In one sentence
The People Relations Partner serves as a pivotal member of our HR team, providing support and guidance to first-line managers and employees on employee relations and HR best practices. This role demands expertise in regional labor laws, exceptional interpersonal skills, and the ability to manage complex employee relations situations.
What will your job look like?
Local HR Consultation:
Guide regional labor laws, regulations, and cultural practices to ensure HR policies and actions are compliant and culturally appropriate.
Offer support and advice to first-line managers on employee relations and HR best practices
Managerial Support:
Advise and support managers on handling sensitive employee issues, providing coaching and guidance to promote effective resolution.
Assist in the development and implementation of performance improvement plans and other managerial tools.
Employee Relations Case Management:
Sensitive Cases: Conduct thorough and confidential investigations into complex issues such as discrimination, harassment, and workplace conflicts, ensuring fair and timely resolution
Non-Sensitive Cases: Address routine HR inquiries and concerns, providing accurate information and solutions to employees and managers.
Second-Tier HR Support:
Act as an escalation point for first-tier HR support, offering advanced problem-solving and decision-making assistance.
Collaborate with HR Business Partners, Legal, and Compliance teams to address and resolve employee relations issues.
Front-End HR Processes:
Manage high-touch processes, including employee separations, performance improvement plans (PIP), and any sensitive requests, with sensitivity, compliance, and efficiency.
Complex Employee Relations (ER) Cases:
Lead investigations and resolutions of complex ER issues, ensuring adherence to company policies and legal requirements.
Design and Planning of employee welfare activities and CSR (Corporate Social Responsibility) initiatives, including budget management and expense tracking.
Requirements: A bachelors degree in human resources, Business Administration, or a related field is a must. A masters degree is preferable
Up to 2 years of relevant HR work experience, preferably in a global/international service/ environment.
Practical knowledge in the areas of employee management, employee relations, reward, employment law, organizational development, and employee development/learning.
Fluency in both written and spoken English.
Fluency in Arabic (native level) is an advantage.
This position is open to all candidates.