We are searching for a highly motivated Escalation Engineer to join our R&D team.
The goal of the Escalation Engineering team is to provide our customers with the highest level of customer experience by providing quick solutions to complex technical problems and to ensure that they get value from the entire products portfolio by setting quality standards. The team extracts and analyzes a huge amount of data from the latest IT technologies available today. Our Escalation Engineers must learn fast and adapt to quickly changing technology in order to maintain and develop our product line. The Escalation Engineer investigates issues related to our product suite and provides timely resolution while coordinating with other technical groups in the company. Our Escalation Engineers are our go-to resource for our most challenging customer cases, which can include technical complexity or politically charged escalations.
Responsibilities
Analyze, diagnose, and debug complex product issues, and deliver engineering solutions to them
Create and implement fixes
Take ownership of escalations and drive towards resolution
Act as a technical focal point in cooperative relationships with other internal groups
Work closely with our software development teams from various product components to deliver success
Acquire both broad and in-depth product knowledge
Create and improve documentation to train support engineers to resolve support cases
Demonstrate strong interpersonal and communication skills
Push for solutions and interact with people from various other teams

We are looking for a self-driven and experienced software engineer to join our R&D department. In this position, you will be part of a newly formed team responsible for designing and implementing a brand-new flow that classifies and processes sensitive data in files.
This is an opportunity to build a system from the ground up, working with cutting-edge technologies and handling large-scale data challenges. If you thrive in a fast-paced environment, are passionate about delivering high-quality solutions, and excel at taking initiative, wed love to hear from you.

Responsibilities :
Design, implement, and test complex backend systems to ensure they meet the required specifications and performance standards.
Review and provide constructive feedback on your teammates' code to maintain high-quality code standards and promote best practices.

We are looking for a driven, collaborative and execution-focused professional who thrives in a fast-paced environment, leads by example, and takes ownership of real-time development challenges.
The position includes:
Developing scalable web applications for our products.
Craft and scale web applications that redefine our product's capabilities.
Contribute to project estimation and planning, proving indispensable in development endeavors.
Working in a fast-paced environment with a collaborative team.
Demonstrated passion for coding and an innovative mindset.
Applying Object-Oriented Analysis and Design techniques and implementation using commonly known design patterns.
Collaborating closely with the team to support projects during all phases of delivery.
Participate in Agile methodology and SCRUM processes such as Sprint Planning, Backlog grooming, Daily Stand-ups and Retrospectives with the team

We are looking for a Software Team Lead.
Job description:
Manage a team and foster an innovative technological culture.
Work closely with project managers, QA managers, infrastructure managers, developers, and the executive staff.
The role requires reliability, transparency in management, high personal responsibility, commitment to success, monitoring and review skills, and serving as a role model.
Develop and lead web projects in the digital department.