Were looking for a Technical Customer Success Manager to be the trusted partner for our clients.
You'll guide them through onboarding, provide Technical Support, strengthen long-term relationships, and ensure they get maximum value from our platform.
What You'll Do:
* Lead onboarding and ensure smooth client adoption.
* Act as the go-to advisor for technical and product-related needs.
* Build strong relationships that drive retention and growth.
* Analyze performance data and share insights with clients.
* Work closely with Sales, Product, and Engineering teams to improve client experience.
What We Offer:
* Competitive compensation.
* Career growth in a fast-paced SaaS company.
* Training & professional development.
* Collaborative team culture.
Requirements: * 2+ years in Customer Success, Account Management, or SaaS-related roles.
* Strong communication skills in English.
* Technical mindset with problem-solving skills.
* Experience with CRM /support tools (HubSpot, salesforce, Zendesk, etc.).
* Background in Affiliate or digital marketing is a plus.
This position is open to all candidates.