דרושים » מחשבים ורשתות » מפתח/ת אינטגרציה

We are seeking a creative and organized Triage Engineer to lead our screening and triage activity. In this position, you will be in contact with our field engineers and customers in NA. You will interact with a wide range of Contact Center issues. Critical, yet thoughtful thinking is your strong suityou can identify and appreciate nuances between products and features.
This is a high visibility job that involves a deep understanding of what everyone on the team is working on. Excellent communication and teamwork are a requirement, as you will be asked to work closely with team members and other QA and R&D teams.
Areas of Responsibility:
Screen and triage incoming bugs (understand, reproduce and regress) for our components.
Identify repetitive manual routines and convert them into automated tools for the team to use.
Identify potential trends in incoming bugs and call out to multi-functional team members.
Work directly with R&D, PM, QA and cross-functional, screening and triage teams in order to solve complex problems