We are seeking a Senior Team Manager to lead the team responsible for the core of our mission-critical communications platform.
This platform handles real-time communications with 99.999% availability requirements, supporting emergency services globally. The ideal candidate will combine deep software engineering expertise and architectural skills with outstanding management capabilities to drive the development and maintenance of large-scale, high-availability systems.
Heres What Youll Be Doing:
1. Software Engineering Leadership
Lead the architecture, design, and implementation of our core communications platform, ensuring scalability, high availability (99.999%), and fault tolerance.
Drive the adoption of software engineering best practices such as service resiliency, failover mechanisms, load balancing, and distributed systems design.
Oversee the development of a mix of legacy components and modern microservices using various programming languages and frameworks.
Provide technical leadership in architectural decisions, focusing on performance optimization, security, and reliability.
2. Strategic System Architecture
Design and implement systems for growth and scale, ensuring they can handle increasing loads while maintaining strict availability and performance standards.
Establish and enforce best practices for monitoring, alerting, and incident response to minimize downtime and ensure rapid issue resolution.
Continuously evaluate and integrate emerging technologies and cloud-native architectures to future-proof the core platform.
3. Team Leadership & Management
Lead, mentor, and manage a team of engineers distributed across multiple regions, including Israel, Europe, and other international locations.
Establish clear goals, KPIs, and growth paths for team members, focusing on both individual development and team performance.
Foster a collaborative, direct, and informal communication culture aligned with our values.
4. Cross-Functional Collaboration
Work closely with U.S.-based technical support and professional services teams to address and resolve mission-critical issues efficiently.
Facilitate seamless integration between core and ancillary system functions, balancing high availability requirements with the need for agility in less critical areas.
5. Process Optimization
Champion agile development practices, automated testing, CI/CD, and DORA metrics to drive efficiency and quality.
Continuously assess and improve development processes to optimize resource allocation and reduce production defects.
6. Innovation and Continuous Improvement
Stay updated with the latest cloud technologies, design patterns, and architectural trends for mission-critical systems.
Promote a culture of continuous learning and improvement within the team, encouraging experimentation and adoption of new tools and practices.
Requirements: 1. Experience & Skills
12+ years of software engineering experience, with at least 5 years in a management role leading engineering teams.
Proven track record in designing, architecting, and scaling mission-critical systems in cloud environments (AWS, GCP, or Azure).
Extensive experience in implementing high availability best practices such as:
Distributed systems design and microservices architecture.
Automated failover, load balancing, and disaster recovery strategies.
Real-time monitoring and alerting systems.
2. Management Skills
Exceptional leadership and people management skills, with the ability to inspire and lead a distributed team across different geographies.
Experience in high-pressure environments requiring rapid decision-making and problem-solving.
3. Communication & Collaboration
Fluent in English, with excellent written and verbal communication skills.
Familiarity with the direct and informal communication style is an advantage.
This position is open to all candidates.