The WWSO AI/ML/GenAI Specialist SA team builds technical relationships with customers of all sizes and operate as their trusted advisor, ensuring they get the most out of the cloud at every stage of their journey while adopting Machine Learning across their organisation.
Youll manage the overall technical relationship between us and our customers, making recommendations on security, cost, performance, reliability and operational efficiency to accelerate their challenging Machine Learning projects.
Internally, you will be the voice of the customer, sharing their needs with regard to their usage of our services impacting the roadmap of our AI/ML features.
In this role, your creativity will link technology to tangible solutions, with the opportunity to define cloud-native Machine Learning architectural patterns for a variety of use cases.
You will participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts) and evangelize and educate about running Machine Learning workloads on our technology (e.g. through workshops, user groups, meetups, public speaking, online videos or conferences).
If you can educate our customers about the art of the possible, while challenging the impossible, come build the future with us.
Requirements: BASIC QUALIFICATIONS:
- Experience in solutions architecture or equivalent experience.
- Experience within AI/ML/GenAI technical domain (e.g. multimodal ML, model evaluation, MLOps, MLSecOps, ML training, Inference, Data Engineering, Data Science, Fine-tuning to prompt engineering, Responsible AI).
- Experience in decision-maker engagement.
PREFERRED QUALIFICATIONS:
- Relevant College/University degree or equivalent experience.
- Technical Cloud Certification.
- Proven ability to lead projects with complex challenges with extensible, operationally excellent, cost optimized, and aligned solutions outcomes.
- Ability to lead a team or small organization-wide initiative with business objectives that are partially defined.
- Able to effectively communicate across an increasing diversity of audiences internally and externally.
- Strong ability to determine solution strategy and where to simplify or extend solutions for the best outcome.
- Ability to influence customer and internal business decision makers as a technical thought leader.
This position is open to all candidates.