Knowledge Base Content Writer

2 ימים

Knowledge Base Content Writer

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

Deeply understand the product and all of its use cases and nuances so that you are an expert.
Work closely with Riversides Product Team to learn about new features and prepare help content on it, including writing and updating feature overview pages, how-to articles, and FAQs.
Write and edit content for the customer-facing Help Center and the Internal Knowledge Base that is accurate, consistent, and meets our content guidelines and quality standards.
Design the Help Center and maintain its organization and layout.
Create images, graphics, GIFs, tables, and charts to enhance articles.
Collaborate across departments to gather information and gain a deep understanding of technical concepts, products, and processes.
Work alongside the Support Team and Customer Success Team to understand gaps in user knowledge and areas of product confusion to define content that is needed.
Review product designs, specs, and utilize staging environments to understand a feature and document it.
Make data-driven decisions to improve content by measuring the effectiveness of content and identifying knowledge gaps.
Continuously update and improve documentation.
Track and monitor changes in the product.
Serve as the knowledge expert internally at the company, especially to our Go to Market team, answering product related questions on our internal channels.
Use tools like Figma, Zendesk, Canva, and Jira.

Requirements:
Native English speaker - A must.
2 years of experience in a writing / enablement / Support role.
A background in supporting, using, and understanding software products.
Knowledge of audio/video concepts and podcasting industry - a plus.
Strong writing skills, with the ability to write for all audiences, including highly technical users and new users.
Ability to grasp complex technical concepts quickly and translate them into clear and concise documentation.
Ability to understand the impact of product features and enhancements within the context of the user experience - identifying the value of features, how they interact in the overall user experience, and how they may cause users confusion or be points of contention in the user flow.
Ability to follow clear writing guidelines and meet productivity expectations.
Inquisitive, with the drive to obtain information independently through research and experimentation.
Excellent verbal communication skills.
Keen eye for detail.
Ability to work independently and collaboratively.
Highly receptive to receiving and implementing feedback.
Ability to work in a fast-paced and dynamic environment. We are a start-up and work like one!
Strong organizational and time management skills, with the ability to manage multiple projects simultaneously under tight deadlines.

This position is open to all candidates.

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4 ימים

Product Marketing Manager

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We are seeking a dynamic and tech-savvy individual to join our expanding product marketing team. You will play a key role in driving product adoption and retention. Working closely with our product and sales teams, you will have the opportunity to shape the positioning and messaging of our products, ensuring they resonate with our target audience. Being a part of our team will allow you to become an authority on our AI-powered platform, gaining in-depth knowledge of the IT landscape and understanding the unique needs and challenges faced by IT professionals. You will be responsible for managing feature launches, as well as taking ownership of content creation and sales enablement material.
Responsibilities:
Effectively communicate value propositions through various channels, such as in-product guided walkthroughs, emails, presentations, and more.
Collaborate closely with Product Managers to gain a comprehensive understanding of upcoming features and strategically plan and execute feature launch strategies.
Develop compelling content to support the sales team throughout the entire sales cycle, including positioning, messaging, and product collateral.
Utilize Appcues and similar product engagement tools to implement in-product flows that drive feature adoption and improve customer retention.
Work alongside our marketing team to develop and implement integrated marketing programs that enhance market awareness and drive sales growth.
Serve as our voice by ensuring accurate product representation in broader marketing initiatives and supporting the marketing team.
Conduct research and feedback surveys to gain insights into how customers perceive the value of new capabilities.

Requirements:
Native English speaker with excellent verbal and written communication skills - A must.
+4 or more years of product marketing experience in B2B SaaS company.
Strong organizational skills and can manage multiple projects and tasks at once, with changing and evolving responsibilities.
Experience with customer engagement or onboarding tools- an advantage.
Good analytical skills- an advantage.
Content creation: You have proven experience in content creation such as presentations, datasheets, and customer stories. Good copywriting skills to distill complex concepts into clear, concise language and business values.
Customer journeys: You have basic experience in developing customer journey maps.
Market knowledge: Understanding of user personas, segmentation, use case scenarios, and customer challenges.

This position is open to all candidates.

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03/04/2025

Technical Product Marketing Manager

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We are looking for an experienced Technical Product Manager / Engineer to join our rapidly expanding Secure Access Service Edge (SASE) business. This role will be the technical focal point of the SASE Product Marketing and sales teams.

Key Responsibilities
Create technical sales enablement collateral such as sales presentations, sales guides, and other materials to support the sales process and value proposition.
Manage and deliver technical training to sales teams across the company, ensuring they have the knowledge and tools to sell SASE products effectively.
Collaborate with sales to identify customer requirements and generate content that addresses their needs and helps drive business.
Work closely with product management to gain deep technical understanding of the products and their roadmap.
Stay up-to-date with industry trends, competitor products, and market intelligence.
Conduct technical presentations and demonstrations to showcase the value of our products and conduct C-level meetings.
Create technical oriented content such as blog posts, white papers, guides, datasheets, presentations, demos and webinars.
Serve as the go-to-guy within the product marketing team for any technical related needs.
Connect the dots between product, features and capabilities to create compelling value-driven narratives that will set us apart from the crowd.

Requirements:
3+ years of a strong technical background in network security or SSE/SASE products.
Excellent and fluent / Native English is a must.
Experience in a field-facing role supporting technical sales processes, as a Sales Engineer, Technical Product Marketing or similar position.
Strong technical acumen with the ability to understand and communicate complex technical concepts in a clear and value-driven manner to a wide range of audiences.
Excellent written and verbal communication skills, with an ability to simplify complex topics for a broad audience.
Experience delivering technical training to sales, customers and partners.
Hands-on experience in deploying, configuring and managing security products.
Great interpersonal skills and effective communicator.
Project management experience.

This position is open to all candidates.

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29/04/2025

Senior Product Marketing Manager

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

Our team is passionate, empathetic, and dedicated to providing world-class solutions to families in need. We work collaboratively to identify pain points and design elegant solutions that empower and support our users.

As we grow, we seek a Senior Product Marketing Manager to drive go-to-market strategies, enhance our product positioning, and accelerate adoption among our customers and partners.

In this role you will
Go-To-Market Strategy: Develop and execute comprehensive go-to-market strategies for new product launches and feature updates, ensuring alignment with business objectives.
Positioning & Messaging: Craft compelling, customer-centric value propositions and messaging that differentiates Empathys products in the market and resonates across multiple B2B audiences. Engage with the marketing & content teams to create whitepapers, case studies, and support executive keynotes to drive thought leadership.
Sales Enablement: Develop sales collateral, presentations, and training materials to empower sales and customer success teams with the right messaging and positioning, in support of revenue targets.
Market & Competitive Analysis: Conduct in-depth market research and competitive analysis to identify trends, customer pain points, and opportunities for differentiation.
Cross-Functional Collaboration: Work closely with Product, Sales, Partner Success, Marketing, and Design teams to align marketing initiatives with product development, partner needs, and organizational goals. Provide insights through metrics and reporting to drive data-informed decision-making.
Demand Generation Support: Partner with the broader marketing team to drive awareness and demand through performance marketing, content strategy, PR, and partnerships.
Customer Insights: Gather feedback from partners, users, and sales teams to refine positioning and drive continuous product and marketing improvements.

Requirements:
Experience: 7+ years of product marketing experience in a tech company, startup, or SaaS business. Experience in enterprise tech and complex organizations and product ecosystems is a plus.
Strategic Thinker: Ability to translate complex product capabilities into clear, compelling narratives.
Excellent Communication: Strong written and verbal communication skills, with an ability to create high-impact content. Working proficiency in Hebrew is preferred.
Data-Driven Mindset: Comfortable using data to inform decisions and measure success.
Collaboration & Leadership: Ability to work cross-functionally and influence stakeholders at all levels.
Agility: Thrive in a fast-paced, high-growth environment, adapting quickly to new challenges and opportunities.

This position is open to all candidates.

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18/04/2025

Content Marketing Manager

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

Were looking for a Content Marketing Manager, reporting to the Team Lead, Content Marketing in the UK.

So, what will you be doing all day?

Crafting engaging, data-driven content: Develop high-impact blog posts, white papers, case studies, reports, and landing pages targeted at business leaders in marketing, analytics, category management, and ad sales.

Building and executing a content strategy: Support go-to-market objectives across product lines by crafting compelling narratives that highlight how each solution delivers value to different customer personas.

Acting as a strategic partner to Product Marketing:
Collaborate with Product Marketing to develop messaging frameworks, product positioning content, battle cards, and solution-level content for campaigns, events, and sales enablement.

Leveraging AI to boost efficiency: Use AI-powered content tools to optimize workflows, improve SEO, and personalize content across channels.
Tools we love: ChatGPT, Character.AI, Gemini, Copy.ai, Claude, Grammarly, Flourish, Infogram, Hemingway, Midjourney, and Airtable.

Turning unique data into actionable insights: Translate Similarwebs powerful data into compelling stories and insights that resonate with decision-makers across industries. Work with data analysts and the insights team to create engaging reports, industry benchmarks, and real-time trends that build authority and relevance.

Collaborating across content and insights teams: Work closely with product marketing, SEO, insights, industry, and demand gen teams to align content with business objectives. This spans blogs, case studies, white papers, and reports, as well as social media, email, and webinars.

Experimenting and innovating: Test and implement AI-driven content approaches, staying ahead of industry trends to maintain a competitive edge. Spearhead the adoption of AI tools and infrastructure (e.g., prompt libraries, automated workflows, LLM-based content creation) to scale high-quality content production.

Driving business impact: Identify opportunities to strengthen content marketing materials and messaging by persona, use case, industry, and region. Optimize and repurpose core assets into channel-ready content for LinkedIn, newsletters, paid campaigns, and product-led growth (PLG) motions.

Tracking performance and optimizing content: Track content performance, run experiments, and continuously optimize strategies based on insights and key performance indicators (KPIs).

דרישות:
2- 5 years experience as a content manager, ideally in B2B SaaS or tech

Proven experience translating product features and value props into engaging content for enterprise buyers

Hands-on experience with AI content tools such as Copy.ai, ChatGPT, or Gemini

Proficiency in using data visualization tools like Flourish and Infogram to create compelling visual assets

Strong copywriting, editing, and creativity skills, with a proven ability to craft impactful content that resonates with business audiences

The ability to collaborate effectively with cross-functional teams and manage multiple projects while meeting deadlines

A strategic and hands-on approach comfortable balancing big-picture content strategy with fast-paced execution

Demonstrated experience translating complex data or market insights into actionable content that supports business decisions

Strong knowledge of SEO best practices, keyword research, and content performance measurement to optimize content for various channels

Experience in optimizing and repurposing core content into various formats such as LinkedIn posts, newsletters, and webinars

Familiarity with SEO platforms like Similarweb, Ahrefs, SEMrush, or Google Analytics to analyze and improve content performance

Data-driven mindset with experience analyzing performance and adjusting strategies accordingly

Self-motivation, attention to detail, and the ability to manage multiple projects, deadlines, and content a המשרה מיועדת לנשים ולגברים כאחד.

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31/03/2025

Solutions Marketing Manager

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

Required Solutions Marketing Manager
As a Solutions Marketing manager, you have excellent interpersonal, written and verbal communication skills as well as presentation and process facilitation skills. You have the ability to work across-organizational lines and with executive level leaders. As a highly collaborative team member, you will report into marketing but be expected to work in unison with product line leaders and executives.
You are responsible for understanding our global payments technology and translating these capabilities into actionable solutions. You will develop messaging, collateral and sales tools that explain how the techstack can solve customer problems and will ultimately help our global sales teams win deals.
You have experience building, executing and measuring the success of product launch plans - including involving key stakeholders to ensure that each launch is a success. You thrive in a fast paced environment and excel at driving new efforts from ideation to execution with meaningful measurements.
Responsibilities:
Ability to translate the overarching business unit GTM strategy into an actionable marketing plan.
Ownership of the entire solution marketing launch process:
Understand our ideal customer profiles and buyer personas.
Develop product positioning informed by customer insights, product differentiators and competitive advantages.
Deliver sales tools and sales training to the global sales team.
Write marketable content such as thought leadership, industry insights and website content.
Develop and execute on internal and external communication plans.
Manage cross-functional teams to ensure deliverables are on time, accurate and aligned with demand generation activities, campaigns, events and other key market demand initiatives.
Establish and maintain strong partnerships across sales, marketing, strategy and product to deliver best in class messaging, content and training.
Report on project plan impact and results, recommend and help build new initiatives and programs to generate new and repeat business opportunities.

Requirements:
3-5 years of experience working in the payments industry, cross-border payments is a big plus.
5+ years of technical marketing, product marketing or vertical marketing experience.
Some international travel will be required.
B2B marketing experience, B2B payments experience is ideal.
Ability to quickly pivot based on campaign results and learnings from sales teams.
Deep understanding of enterprise customer journey, persona targeting, and overall customer experience.
Excellent communication and organizational skills with experience working with distributed teams.
Motivated self-starter who enjoys learning and collaborating with different teams.

This position is open to all candidates.

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17/04/2025

Product Marketing Manager

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We are looking for a passionate and strategic Product Marketing Manager to join our Marketing team.
This role is ideal for someone who excels at creating compelling content, thrives on cross-functional collaboration, and understands how to craft messaging that stands out in a competitive market. Youll work closely with Product Management to drive successful product launches, support Sales with impactful enablement materials, and help position us as a leader in the cloud security space.
Responsibilities
Content Development Create compelling content including sales collateral, blog posts, newsletters, website copy, videos, and customer case studies to effectively communicate product value and support various marketing initiatives.
Product Positioning & Messaging Define clear and differentiated product messaging and positioning. Develop a deep understanding of our ICP and tailor value propositions that resonate with key audiences.
Product Launch Planning & Execution Partner with the Product Management team to deeply understand product differentiators and develop applicable launch materials including data sheets, PR announcements, web content, etc.
Marketing Support Collaborate with Growth Marketing and SDR teams to support demand generation initiatives. Contribute creative campaign ideas and provide expert guidance on messaging, content review, and educational materials.
Sales Enablement Develop sales tools such as use cases, ROI/RFP templates, presentations, FAQs, industry/vertical market solution overviews, competitive analysis, and more.
Brand / Product Ambassador Represent us at industry events, conferences, customer meetings, and webinars. Effectively communicate the product's value proposition/USP to internal and external stakeholders.
Market Research & Analysis Conduct research to understand the target audience, market trends, and competitive landscape. Assess market movements and recommend strategies to take advantage.

Requirements:
3+ years of B2B Product Marketing experience in SaaS or cloud-based software.
25+ years in cybersecurity field.
Proven experience leading product launches and developing enablement materials.
Strong portfolio of content creation (written, video, social, etc.).
Native-level English verbal, written.
Excellent communication and collaboration skills.
Ability to thrive in a fast-paced, dynamic environment
Bachelors degree required (technical discipline preferred); MBA a plus.

This position is open to all candidates.

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16/04/2025

Content Marketing Manager

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time and English Speakers

A global leader in performance marketing, is looking for a talented Content Marketing Manager to join us on our mission to simplify decision-making for millions!
What You'll Do
This role demands a proactive, results-driven professional with a unique blend of analytical and creative skills, exceptional writing and editing expertise, and the ability to thrive in a fast-paced, collaborative environment. If youre a strategic thinker with a keen eye for detail, a strong sense of ownership, and a proven track record of creating high-quality content that drives impact, wed love to hear from you!
Responsibilities
Create high-impact content: Write compelling, data-driven content, including UX copy, landing pages, and website content, that resonates deeply with users, enhances engagement, and boosts performance.
Maintain high standards: Ensure consistency, accuracy, and alignment with brand guidelines across all content assets.
Define and lead content strategy: Develop and execute innovative content strategies tailored to business objectives, user needs, and industry opportunities.
Analyze and optimize: Leverage analytics tools and A/B testing to measure performance, extract actionable insights, and refine content for continuous improvement.
Stay ahead of trends: Research industry developments, competitors, and digital marketing trends to identify strengths, and opportunities for optimization, and shape strategies.
Collaborate effectively: Work closely with cross-functional teams, including business development, product, design, and marketing, to align content efforts with broader company goals.
Think big picture: Understand how content impacts the entire user journey and proactively identify opportunities to enhance user experience and business outcomes.

Requirements:
Native English speaker a must
Experienced content manager: 4+ years of experience in content marketing, writing, or editing.
Proactive and detail-oriented: Takes initiative, owns tasks fully, and ensures every detail meets high-quality standards.
Strategic thinker: Combines creativity with a data-driven approach to craft content that delivers measurable results.
Team player: Thrives in a collaborative environment, navigating diverse perspectives to achieve shared goals.
Strong work ethic: Demonstrates maturity, professionalism, and a strong sense of accountability.
Marketing expertise: Experienced in content strategy, creation, and optimization, with familiarity in using analytics tools, A/B testing, and PPC to drive success.
CMS and GenAI tools: Skilled in working with CMS platforms and leveraging GenAI tools to enhance workflows (advantage).
Interested in applying for this position? Along with your CV, please send links or docs (links preferred) to 3 examples of your best work - Include performance metrics demonstrating their impact, such as increased engagement, conversion rates, or other measurable results for each one. Blog posts, landing pages, articles, and marketing copy all do the trick.

This position is open to all candidates.

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14/04/2025

UX Writer

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

Required UX Writer
Job Description
As a UX Writer, you'll play a crucial role in crafting the user experience and creating clear and compelling copy that guides and engages our users at every touchpoint.
Write clear, creative UX content in the tone and voice
Own every stage of the content cycle, from brainstorming on initial wireframes to shipping perfect copy
Build upon and help maintain adherence to our style guide
Collaborate with Product Managers, Developers, UX Designers and other stakeholders
Work with other writing groups including Marketing and Knowledge Base to ensure a consistent user experience
Conduct extensive product and user research
Coordinate localization efforts to ensure efficient and successful localization for our global audience (20 languages and counting)
Juggle multiple projects at once, while prioritizing your tasks and meeting tight deadlines.

Requirements:
Content professional with native-level English in reading, writing, and speaking
2+ years experience in UX writing in a tech company
Ability to collaborate with a product team to launch an excellent product under tight deadlines
Passionate about writing and excellent UX, and a critical thinker with an eye for detail
Understands the intricacies of maintaining glossaries and style guides
Up-to-date on trends in UX and web content
Team player who can give and take feedback constructively
Able to create simple, easy-to-understand copy that helps users succeed.

This position is open to all candidates.

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16/04/2025

Director of Product Marketing

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We are looking for an experienced Director of Product Marketing to articulate our value to the market, build successful GTM strategies and work at the intersection between product, marketing and sales.
Reporting to the Head of Product Marketing, you will join a team of product marketing leaders who own company and product messaging, market intelligence and positioning, analyst relations, effective marketing programs and sales enablement tools to empower GTM strategies. You will be the product evangelist and work cross-functionally to drive marketing campaigns, new product releases, joint value propositions with strategic alliances and enable sales to position and sell our platform across multiple personas.
This position is ideal for someone whos a leader at heart and has a proven track record as a B2B product marketer.
What youll do:
Develop messaging and positioning that differentiates us and enforce it through creative presentations, collateral, website content, white papers and playbooks.
Lead product launch processes and deliverables to drive marketing success factors and sales growth
Stay up-to-date with industry developments and competitive analysis as a basis for new original content.
Research and understand target buyer personas and market segments to ensure our offering is designed and delivered to create value for them.
Communicate the value proposition of our products to the sales team and develop the sales tools that support the selling process.
Actively engage in customer-facing activities such as customer conferences, virtual events and webinars, and analyst briefings.
Drive integrated marketing campaigns for new business acquisition as well as product adoption by our current customer base.

Requirements:
5-7 years of B2B enterprise product marketing experience in Cybersecurity
Proven ability to translate technical capabilities into real world value for target audiences and build an effective and engaging buyer journey that increases awareness and drives demand generation.
Customer-centric mindset, with a deep understanding of customers pains, translating product capabilities into compelling business value.
Excellent writing, storytelling and presentation skills in English
Organized, energized, works well cross-functionally.

This position is open to all candidates.

עדכון קורות החיים לפני שליחה

8140884

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אירעה שגיאה בשליחת פרטיך למשרה

21/04/2025

Content Strategist - ML Replacement

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time and Temporary

We are looking for a highly skilled and tech-savvy Content Strategist to join our team. This role is central to thought leadership initiatives and will play a crucial part in driving engagement and brand awareness through quality content that resonates with our audience. If you are passionate about technology, curious about emerging trends (especially in AI), and love creating engaging, thought-provoking content across multiple platforms, this could be the perfect role for you.
Where does this role fit in our vision?
Every role at our company is designed with a clear purposeto integrate collective efforts into our shared success, functioning as pieces of a collective brain. Your ability to put our thoughts and vision together into engaging content formats, distributed to millions of our target audience out there is key to our success.
How youll shape the future of B2B sales
Develop and execute a comprehensive content strategy that drives awareness, engagement, and thought leadership in the sales intelligence space.
Create high-impact content that positions as an industry leader, elevating our brands presence in the sales intelligence and tech landscape.
Collaborate closely with internal teams (product, sales, customer success, etc.) and external stakeholders to extract key insights, trends, and stories.
Transform complex technological concepts into engaging, digestible content for diverse audiences, ranging from blog posts, white papers, and case studies to videos, podcasts, and webinars.
Stay ahead of industry trends and bring fresh, innovative ideas to content formats and distribution strategies, especially around AI and its intersection with sales.
Manage and optimize content for various platforms, ensuring alignment with SEO, audience preferences, and business goals.
Regularly measure and report on content performance, making data-driven adjustments to improve reach, engagement, and lead generation.

Requirements:
Proven experience as a Content Strategist or similar role in a tech environment, preferably within SaaS or sales intelligence sectors.
Strong understanding of technology, with the ability to communicate technical concepts in a clear, compelling way.
Experience creating content related to AI and emerging tech trends is a significant advantage.
Excellent interviewing skills, with the ability to extract insights from internal and external sources and translate them into valuable content.
Demonstrated ability to create multi-format content (text, video, podcasts) that drives engagement and awareness.
Highly organized, curious, and self-driven with a passion for storytelling.
Strong analytical skills, with the ability to use data to inform content strategies and measure success.
Preferred experience:
Background in writing about AI, data intelligence, or sales technologies.
Familiarity with content distribution strategies, including SEO, email marketing, and social media.
Experience in managing content creation processes with cross-functional teams.

This position is open to all candidates.

עדכון קורות החיים לפני שליחה

8145403

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