דרושים » מחשבים ורשתות » Customer Support Engineer

We are looking for a highly experienced a hands-on Compiler Engineer who embodies ambition and positivity.

Someone who can passionately take ownership of their responsibilities, collaborating effectively with remote teams to not only meet but exceed our objectives and fulfill the evolving needs of our expanding customer base.

Responsibilities:

Develop QM's compiler from a proprietary quantum language to a proprietary processor tailored to realize and accelerate quantum computing.
Take on complex optimization challenges at the core of our unique compiler, focusing on real-time applications, hybrid quantum/classical algorithms, and parallel processing.
Conduct rigorous testing, debugging, and profiling to ensure the performance and correctness of compiler outputs.
Hands-on development and debugging of software to optimize the utilization of limited hardware resources, enabling the scaling of quantum computing systems and improving quantum algorithm performance on our cutting-edge quantum orchestration platform.
Collaborate closely with hardware, software and architecture teams to ensure seamless software-hardware integration, directly enhancing system capabilities and performance.

As a Software Engineer on the Field Engineering Services Team, you will play a pivotal role in tackling coding challenges and delivering tailored solutions for our customers. You will work closely with customers directly leveraging your technical expertise to deliver complex custom scripting solutions - such as UI/UX extensions to enhance native functionality, API automation, and embedded applications. This is an exciting opportunity to collaborate within a dynamic team that bridges technical development and customer success while contributing to the larger Sisense organization by influencing product enhancements and shaping the future of our analytics solution.

EXPECTATIONS:

Collaborate with customers and internal teams to design, develop, and deploy custom scripts, extensions, applications, and integrations.
Build user interfaces using Javascript, React, Vue, Angular, Python, and TypeScript to enhance customer experience.
Develop robust frontend and backend solutions using JavaScript, Python, and other technologies to support scalable integrations.
Partner with Technical Account Managers, Customer Success Managers, Solution Consultants, and Solution Architects to identify technical requirements and create tailored solutions.
Maintain documentation and Knowledge Base articles to provide technical guidance to customers and team members
Hands-on experience in customer-facing projects and real-world problem-solving.
Exposure to cutting-edge analytics and integration technologies.
Mentorship and growth opportunities within Sisense.
A vibrant and collaborative workplace culture.

We are looking for a Principal Software Engineer to join the Cluster team.

As a member of the Core Platforms group, you will be responsible for the software behind the fastest NoSQL clusters on earth, supporting more than 200 million ops/sec at sub-millisecond latency with true linear scalability.

​Our ideal candidate is a strong individual who loves to work with a diverse team of bright and ambitious people. You are passionate about technology in general and specifically the challenges around cloud, performance, and distributed computing. You are a quick learner, always eager to learn and improve. You are able and willing to share your knowledge and guide other team members.

If youre all that, fun to work with, and want to make an impact while contributing to a wildly successful startup, then this is the right challenge for you.

What will you do:
Develop the next generation of our Enterprise products and solutions.
Own and lead our Enterprise features end-to-end, from design through development and deployment.
Debug, maintain, and improve the Cluster infrastructure, enhancing its ability to handle many thousands of databases with millions of requests per second.
Provide technical leadership and guidance to other team members.
Participate in various open-source projects that maintains and/or contributes to.
Work closely with team members, Product, DevOps, Support, Customer Success, and other R&D teams.

We are looking for a highly technical, proactive, and creative Software Developer with strong communication skills.

You will be part of a highly professional team that designs and develops innovative features for some of the most successful Threat Prevention products in the cyber security industry. Our products run on the Quantum firewall, and the code we write is deployed across a vast number of customers!

The development spans C, C++, Golang, and Python, and utilizing various cutting-edge technologies. This is your opportunity to join a world-leading security company and make a real impact!

Key Responsibilities
Develop highly efficient and robust code to support a vast global customer base.
Utilize deep knowledge in security, networking, and out-of-the-box thinking to solve complex problems.
Design and develop infrastructure modules while debugging intricate bugs in complex scenarios.
Collaborate with development teams, QA engineers, and customers to deliver top-tier solutions for new features and bug fixes.

empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

We are seeking an experienced and motivated Senior Software Engineer to lead the development of key software features within our data-intensive cloud platform. In this role, you will have the opportunity to solve complex technical challenges, influence system design, mentor junior developers, and take ownership of high-impact projects.

Key Responsibilities
Design and architect medium-to-large scale software modules using design patterns, and OOP principles.
Lead development efforts for core features, ensuring performance, scalability, and maintainability.
Collaborate with cross-functional teams to define requirements, contribute to high-level architecture, and ensure product alignment.
Conduct and lead code reviews, provide technical mentoring to junior engineers, and promote best practices.
Ensure test coverage through thorough unit, integration, and performance testing.
Troubleshoot production issues and lead the resolution of complex technical problems.
Optimize CI/CD pipelines and contribute to release planning and automation.

As a member of the Cloud Native development group, you will be responsible for the software behind the fastest NoSQL clusters on earth, supporting over 200 million ops/sec at sub-millisecond latency with true linear scalability.

The Cloud native team creates components that integrate with modern orchestration systems such as Kubernetes and Cloud Foundry, making the adoption of our Enterprise simple and easy. Our ideal candidate is a strong individual that loves to work with a diverse team of bright and ambitious people. You are passionate about technology in general and specifically the challenges around cloud, performance, and distributed computing. You are a quick learner, always eager to learn and improve. If youre all that, fun to work with, and want to make an impact while contributing to a wildly successful startup, then this is the right challenge for you

What youll do:
Develop the next generation of our products and solutions using Go and Python.
Own our Cloud-Native features end-to-end, from design through development and deployment.
Debug, maintain, and improve the Kubernetes/CF infrastructure, enhancing its ability to handle many thousands of databases with millions of requests per second.
Provide technical leadership and guidance to other team members.
Participate in various open-source projects that maintains and/or contributes to.
Work closely with team members, product, DevOps, support, customer success, and other R&D teams.

empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

As a Software Engineer, you will be an integral part of our agile development team, contributing to the design, implementation, testing, and delivery of scalable and high-performing cloud solutions. This is a hands-on role ideal for someone who has foundational experience in software development and is ready to grow their skills in a fast-paced, innovative environment.

Key Responsibilities
Participate in the design and development of features and modules for our microservice-based cloud applications.
Implement software solutions using technologies such as Java, Python, Kafka, Redis, JavaScript, and AWS Services.
Contribute to code reviews as both author and reviewer, applying clean code principles and learning from peer feedback.
Write and maintain unit and integration tests to ensure robust software quality.
Debug and resolve software issues in collaboration with cross-functional teams.
Work closely with Product Managers and UX Designers to translate requirements into technical solutions.
Support CI/CD pipelines and assist with basic release engineering tasks.

We are looking for a highly skilled and versatile Backend Engineer to join our development team. As a Backend Engineer, you will be responsible for designing, developing, and maintaining the backend infrastructure and components of our platform. As part of your role, you will also work on the frontend aspects of our platform and collaborate with stakeholders and cross-functional teams to optimize full-cycle system performance
Responsibilities:
Design, develop, and maintain backend systems and APIs to support our web applications
Implement and optimize data storage solutions, including databases, to ensure efficient and reliable data management
work closely with front-end developers to integrate backend functionalities and ensure a seamless user experience
Collaborate with product managers, stakeholders, and cross-functional teams to gather requirements, translate them into technical specifications, troubleshoot and resolve backend-related issues, and optimize system performance

We at Defender for Cloud Apps are developing the next generation of SaaS security tools for data that is outside your network, and firewalls and perimeters don't work. Our technology allows organizations to protect their data in SaaS apps from any location, device, or network.

Defender for Cloud Apps is the most used service for protecting SaaS apps used by enterprises worldwide. And it's all being developed here, in Israel.
Are you an excellent teammate, looking to work in a lively, dynamic environment, where you can contribute, learn, and influence? Are you passionate about developing state-of-the-art engineering systems? Join our team of engineers to develop cutting edge detection and remediation systems. Be a part of defining and shaping the next big leap in the product's journey and all that - in our Tel Aviv office!

Our team values diversity of all types we strive to hire people with different experiences and perspectives into our team. To that end, we know that no candidate has every desired skill and experience, but all of us together makes our team strong.

Responsibilities
As a Software Engineer, you will collaborate with multiple teams across to deliver key customer solutions and support technology. You will improve the end-to-end lifecycle of services, analyze complex system behavior, and apply modern engineering practices to streamline deployments and reduce costs. Your role involves working on cutting-edge technologies and collaborating across disciplines to deliver impactful features. You will also contribute to business-critical initiatives in Security, requiring deep technical skills and the ability to quickly adapt to new areas. Join us to unlock your highest potential in a collaborative and agile culture

Ask a member of our team and theyll answer, Our people! We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When youre part of our team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Cloud Security was born out of the acquisition of Ermetic, an innovative cloud-native application protection platform (CNAPP) company, and a leading provider of cloud infrastructure entitlement management (CIEM). The acquisition combines two cybersecurity innovators and marks an important milestone in mission to shift organizations to proactive security. The combination of and Ermetic offerings will add capabilities to deliver market-leading contextual risk visibility, prioritization and remediation across infrastructure and identities, both on-premises and in the cloud.
Your Role:
Design, develop, and maintain complex, scalable, and high-performance systems with a focus on writing clean, efficient, and maintainable code.
Collaborate with cross-functional teams, including product managers and architects, to implement technical solutions aligned with business objectives.
Provide input on architectural design and participate in technical planning to ensure long-term maintainability and compliance with standards.
Identify and troubleshoot production issues, conducting root cause analysis and implementing fixes to ensure system reliability.
Contribute to code reviews and technical discussions, sharing knowledge and fostering a culture of collaboration and continuous improvement.
Your Opportunity:
Develop critical components and systems that drive business outcomes, while maintaining and enhancing core infrastructure for scalability and reliability.
Participate in the design and development of new features, integrations, and enhancements to software applications, databases, and interfaces.
Support and improve automated testing and deployment processes to ensure smooth delivery of new features and system updates.
Collaborate with other senior engineers to drive the technical direction of projects and ensure high-quality software delivery.