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חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Were growing and looking to hire a Systems Team Leader who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.
As a Backend Engineer at our company, you will design and implement high-quality features in the backend of a cybersecurity threat detection solution for the OT world, written in Python on a Linux backbone. Take a key role in major architecture redesign milestones (API definition, division into micro-services, connecting to the cloud, etc.) You will address issues such as performance and scale, work in a team with positive vibes, and be able to influence others and the product itself.
About the Role
We are seeking an experienced and dynamic Systems Team Leader to lead and mentor our talented system team. You will bring a blend of technical expertise and leadership skills to ensure the smooth operation, development, and improvement of our IT infrastructure. You will play a pivotal role in driving strategic projects, fostering collaboration, and optimizing our systems to support business growth and resilience.
Responsibilities
Team Leadership:
Lead, mentor, and develop a team of system administrators and engineers.
Establish clear goals, delegate tasks, and monitor team performance.
Foster a culture of collaboration, knowledge sharing, and continuous improvement.
System Management:
Oversee the design, deployment, and maintenance of IT infrastructure, including servers, storage, virtualization, and cloud environments.
Ensure the high availability, performance, and security of systems and services.
Troubleshoot and resolve complex system-related issues.
Project Management:
Lead and manage IT infrastructure projects from initiation to completion, ensuring timelines and budgets are met.
Collaborate with cross-functional teams to align IT systems with business goals.
Provide technical expertise for large-scale initiatives, such as data center migrations, hybrid cloud adoption, or DR planning.
Security and Compliance:
Implement and maintain security best practices and compliance standards (e.g., ISO, GDPR).
Collaborate with the security team to ensure system hardening, patch management, and vulnerability assessments.
Operational Excellence:
Develop and document IT policies, procedures, and workflows.
Monitor system performance, capacity, and scalability, providing recommendations for improvements.
Manage vendor relationships, including license renewals, support contracts, and procurement.
דרישות:
5+ years of experience in IT infrastructure roles-must, including 2+ years in a leadership or team lead position-nice to have.
Proven expertise in managing complex IT environments with a mix of on-premises and cloud systems.
Strong knowledge of Windows Server, Linux, and automation tools (e.g., PowerShell, Ansible, Terraform).
Familiarity with backup, disaster recovery, and business continuity planning.
Experience with network infrastructure (firewalls, switches, VPNs).
Strong organizational, communication, and interpersonal skills.
Ability to motivate and inspire a team while holding them accountable for results.
Experience in conflict resolution and fostering a positive work environment.
Bachelor's degree in Computer Science, Information Systems, or a related field (preferred).
Relevant certifications (e.g., VMware VCP, Microsoft Azure Administrator, AWS Solutions Architect, ITIL) are a plus.
Technical Skills
Must have hands-on knowledge and experience in managing and maintaining the following systems and hardware:
Virtualization: VMware vSphere and VMware Cloud Foundation (VCF), VMC (VMware Cloud) including management of physical appliances such as HP, Cisco, and Dell servers.
Storage Devices: Expertise with NetApp, PureStorage, and Supermicro storage systems, including protocols such as iSCSI, NFS, and MFT
Firewall Management: Comprehensive knowledge of managing and configuring Palo Alto and Fortigate firewalls.
Cloud Infrastructure: Proficiency המשרה מיועדת לנשים ולגברים כאחד.
 
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הגשת מועמדותהגש מועמדות
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8125407
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21/04/2025
חברה חסויה
Location: Rehovot
Job Type: Full Time
We are seeking an experienced Infrastructure Engineer. with strong Linux knowledge to join our team. The ideal candidate will be responsible for planning, implementing, and maintaining our IT infrastructure, with a focus on high-performance computing environments for VLSI workloads. Primary responsibilities will include managing and maintaining HPC infrastructure and Storage in Linux-based environments for new and existing customers. Support operational and reliability aspects of large-scale clusters with focus on performance at scale, real time monitoring, logging and alerting. Engage in and improve the whole lifecycle of servicesfrom inception and design through deployment, operation, and refinement.

Key Responsibilities:
Advantage experience interacting with FrontEnd, BackEnd and Analog ASIC designers to develop and automate efficient, robust, high quality ASIC workflows and processes.
Design, implement, and maintain on-premises and cloud-based IT infrastructure.
Set up and manage Linux-based high-performance computing (HPC) clusters.
Configure and optimize storage solutions (e.g., NFS, EMC Isilon, NetApp).
Implement and manage networking solutions, including 10/40 GB networks.
Set up and maintain job distribution systems (e.g., Altair Accelerator).
Implement virtualization solutions (e.g., VMware).
Manage and optimize server deployments (e.g., HPE, Dell).
Implement and maintain data security strategies across multiple layers.
Collaborate with cross-functional teams to ensure infrastructure meets the needs of R&D, Production, and other departments.
Provide technical support and troubleshooting for infrastructure-related issues.
Requirements:
Required Qualifications:
5+ years of experience in IT infrastructure management, preferably in a high-tech or VLSI environment.
5+ years providing in-depth support and deployment services, solving problems for hardware and software products.
Strong knowledge of Linux operating systems and administration.
Experience with HPC cluster implementation and management.
Familiarity with storage solutions and networking technologies
Understanding of virtualization technologies.
Experience with cloud infrastructure (e.g., Microsoft 365).
Knowledge of data security best practices and implementation.

Preferred Qualifications:
Experience with VLSI or semiconductor industry IT requirements.
Familiarity with EDA tools and license management systems.
Knowledge of version control systems (e.g., SVN, Git).

Key Skills:
Strong problem-solving and analytical skills.
Excellent communication and teamwork abilities.
Ability to manage multiple projects and priorities.
Proactive approach to identifying and resolving potential issues.
Willingness to learn and adapt to new technologies.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for an experienced IT Manager to join our IT and Security team and lead the IT operations at our TLV office while managing the global IT support team across IL and SF.
As an IT Manager, you will play a critical role in ensuring the seamless operation, security, and efficiency of our IT infrastructure. You will be responsible for overseeing IT systems, managing IT support, leading IT projects, and optimizing technology to meet the evolving needs of our organization. You will also lead the global IT support team, ensuring timely and high-quality technical support for employees worldwide.
This role requires cross-functional collaboration with teams across the company, as well as strong leadership to manage and mentor the IT support team across multiple locations.
Here are a few of the things you will do:
Technical Leadership & IT Infrastructure Management
Oversee and maintain IT infrastructure, including hardware, software, networks, cloud services, and security systems.
Manage and maintain cloud-based tools and platforms, including Okta, JAMF, JumpCloud, Google Workspace, Slack, and Cisco Meraki.
Ensure the effective operation, security, and scalability of all IT systems.
Implement IT security best practices, including access controls, vulnerability management, and data protection.
Plan and manage IT projects, such as new technology deployments, system upgrades, migrations, and integrations, ensuring on-time and within-budget delivery.
Develop and maintain IT policies, procedures, and documentation in compliance with industry standards and best practices.
Stay up to date on industry trends, emerging technologies, and security threats, proactively identifying opportunities for improvement.
Global IT Support & Team Management
Lead and manage the global IT support team (IL and SF), ensuring efficient issue resolution and exceptional IT service delivery.
Define IT support processes and service-level agreements (SLAs) to minimize downtime and disruptions.
Provide technical guidance and mentorship to IT team members, ensuring their professional growth and development.
Establish and maintain a ticketing system for tracking and prioritizing IT issues.
Proactively identify recurring IT issues and implement long-term solutions.
Collaborate with internal teams to ensure IT support aligns with business needs and employee requirements.
Collaboration & Vendor Management
Partner with cross-functional teams to identify and address IT needs and improvements.
Manage relationships with external vendors, suppliers, and service providers, ensuring high-quality service and timely resolution of IT-related issues.
Negotiate and manage IT contracts, licenses, and renewals.
Requirements:
Proven 4 years experience in an IT management role, supporting a workforce of at least 200 employees.
Strong experience with cloud-first environments, including Okta, JAMF, JumpCloud, Google Workspace, Slack, and Cisco Meraki.
Hands-on experience managing IT infrastructure, including servers, networks, hardware, and cloud services.
Solid understanding of IT security principles and best practices, including data protection, access control, and compliance.
Experience managing a global IT support team, including ticketing systems, SLA management, and IT team leadership.
Strong problem-solving skills, with the ability to analyze complex technical issues and provide timely resolutions.
Project management experience, including system upgrades, migrations, and integrations.
Strong communication and interpersonal skills, with the ability to collaborate effectively with employees across multiple locations.
Ability to lead, mentor, and develop an IT team, fostering a collaborative and service-oriented culture.
Experience working in a fast-paced environment, managing multiple priorities simultaneously.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8140996
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חברה חסויה
Location: Ra'anana
Job Type: Full Time
As an IT Helpdesk Technician, youll play a pivotal role in ensuring that our IT infrastructure remains robust, accessible, and secure for all internal and remote employees. This position demands high expertise in troubleshooting various hardware, software, network, and SaaS application issues. Your ability to resolve technical problems quickly and effectively will directly support our companys mission of operational excellence and security.

Key Responsibilities:
Manage, prioritize, and resolve incoming IT support requests through the ticketing system, maintaining clear and effective communication with end-users.
Diagnose and resolve complex issues related to hardware, software, networks, and SaaS applications with precision and efficiency.
Provide high-quality technical support to diverse internal and remote employees, ensuring swift and professional issue resolution.
Identify recurring issues and work proactively to prevent future occurrences, enhancing system reliability.
Maintain accurate records of troubleshooting and resolution processes. Create and update documentation to support knowledge transfer within the IT team.
Requirements:
Required Qualifications:
Fluent in English, with strong verbal and written communication skills.
Minimum of 3-5 years as an IT Helpdesk/Support Technician, with proven hands-on experience in a fast-paced environment.
Strong problem-solving abilities with advanced troubleshooting skills in network, hardware, and software issues.
Experience with Microsoft Windows workstations and servers.
Proficiency in Google Workspace management or Office 365
Understanding of Active Directory and user management within complex IT environments.
Strong service orientation with the ability to empathize with users and maintain a positive attitude under pressure.
Ability to work independently and effectively handle a dynamic workload.
Demonstrates a proactive, can-do approach with a solid commitment to continuous improvement.
Ability to work well within and across departments, fostering positive relationships and supporting team success.
Strong organizational skills with attention to detail, ensuring reliable and thorough support.
Availability to support offices abroad- after working hours and during the weekends.

Preferred Skills (Nice to Have):
Familiarity with advanced security solutions, such as XDR, firewalls, and threat detection tools, to assist in securing company systems.
Working knowledge of VMware or other virtualization platforms to support virtual environments.
Basic experience with cloud platforms (e.g., AWS, Azure) and Linux environments, contributing to our hybrid IT setup.
Knowledge of storage solutions for troubleshooting and managing data storage efficiently.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8162139
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
06/04/2025
חברה חסויה
Location: Or Yehuda
Job Type: Full Time
we are a global company with an enduring commitment to the foundation of all human communications - voice. We design, manufacture, and sell advanced Voice-over-IP and converged VoIP and data networking products, applications and professional services to enterprises, medium and small business, as well as to service providers globally.
At our company, we recognize that our strength as a company comes from the unique talents that each of our employees brings to the table. After all, they are our most valuable assets. As such, we strongly believe that the only way to keep ahead of the curve and successfully meet the challenges of the 21st century is to invest heavily in our team. At the same time, through carefully tailored guidance and nurturing, we encourage each employee to continually strive for professional excellence, achievement, and real personal development. We offer a flexible and collaborative work environment, along with career growth opportunities.
We're looking for an Network Engineer to join our global team. The ideal candidate will possess extensive experience at on-prem and cloud IT Infrastructure systems and who has worked in a large enterprise environment. As an Network Engineer, you will manage Tens of firewalls, switches, Vnets, VPCs and more, build multi-vendor environments across our companys clouds and on premise data centers while also having the opportunity to grow and learn new technologies.
Responsibilities:
Manage and optimize networking in on-prem and multi-cloud environments (AWS, Azure, GCP and Equinix).
Design and implement complex network architectures for new projects, ensuring scalability, security, and high availability.
Configure and maintain network hardware and software, including routers, switches, firewalls, load balancers, and VPNs
Implement and maintain cloud networking solutions, including Vnets, VPCs, VPNs, IPsec, Direct Connect, ExpressRoute and more.
Plan and execute network updates, upgrades, and firmware patches.
Implement and enforce network security policies, including firewalls, intrusion detection/prevention systems, and access controls.
Collaborate with cross-functional teams to support project requirements and resolve network-related issues.
Maintain detailed documentation of network configurations, processes, and procedures.
Perform root cause analysis for network incidents and implement preventive measures
In charge of documentation and reporting by documenting network configurations, changes, and incidents, and to generate reports for analysis and
decision-making.
Requirements:
Minimum of 5-7 years of experience in network engineering, with a focus on designing and managing complex networks.
Proven experience managing on-premise and cloud networking environments AWS, Azure, GCP.
Hands-on experience with firewall appliances, virtual or physical (Cisco, Fortinet, Palo Alto, etc.).
Strong knowledge of routing protocols (BGP, OSPF, EIGRP) and switching technologies (VLANs, SNAT, DNAT, STP, etc.).
Experience with network monitoring and troubleshooting tools.
Experience with managing large-scale projects, including planning, execution and documentation.
Continuous Learning: Staying updated with the latest technologies, trends, and best practices in networking.
Soft Skills:
Strong problem-solving and analytical skills.
Excellent communication and collaboration abilities.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Attention to detail and a commitment to delivering high-quality results.
Proficiency in English is essential for this role.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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8129166
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27/04/2025
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for an enthusiastic IT Support Specialist to provide technical IT support to company employees.

Key Responsibilities
Provide IT technical support to the company employees (software, hardware, security, network, etc.)
Manage IT Support tickets queue according to the companys SLA and KPIs in order to provide quick, efficient and professional support
Work in accordance with IT policies and guidelines (SLA, KPI's, etc.)
Administration and maintenance of IT on-prem and cloud systems (Google Workspace, BOX, Slack, Asana, etc.)
Research and recommend innovative solutions and, where possible, automated approaches for IT tasks
Troubleshoot, investigate and solve complex IT issues related to:
Computers and servers software (systems configuration, software management)
Computers and servers hardware (upgrades, maintenance & replacement )
Operating systems (Windows ,MacOS)
Network infrastructures (LAN, WAN, VPN)
Company IT systems and business applications
Support & implement new technologies/systems
Other duties as needed or assigned
Requirements:
At least 2 years of IT Support experience in Windows & Cloud environment (Google Workspace, MDM or Cloud directory platforms)
Relevant certifications such as MCSA, CCNA, Google IT Support, Google Workspace Admin, or JumpCloud Associate an advantage
Experience working with IT Support tickets as per SLA and KPIs
High administration & troubleshooting level in domain and cloud environments (Active Directory, Network, software, Saas platforms, permissions, security, etc.)
Capable of managing multiple tasks under pressure and meeting deadlines
Independent, self-motivated, detail-oriented, highly organized, and willing to learn
Customer service-oriented, can-do approach
Strong team player and excellent interpersonal skills
High level of English - Advantage
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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8154288
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are seeking an experienced IT Support Specialist to provide IT technical assistance and support for our office employees. As part of the IT support team, you will be responsible for providing first-line support to our employees, managing and troubleshooting hardware and software issues, managing user accounts and access, and handling our employees' onboarding and offboarding.
As an IT Support specialist, you will be responsible for:
Work as part of the support team to provide the first response and technical support for our employees' IT needs while keeping up a high level of service.
Troubleshoot hardware and software problems with Mac and Windows.
Resolve and troubleshoot IT tickets and access related to Cloud applications, systems and infrastructure Microsoft 365, Slack, Zoom etc.
Handle the IT requirements for onboarding and offboarding of employees.
Maintain inventory of hardware and software assets.
Identify and escalate issues to the System team as required.
Assist with IT projects as needed.
Requirements:
Minimum of 3 years of experience in IT support or related field.
Experience with Azure AD and Microsoft 365 cloud environments.
Experience of troubleshooting issues with Mac and Windows laptops, and mobile devices.
Knowledge of network infrastructure including Firewalls, Wi-Fi, VPNs.
Experience with working with AWS and Azure IAM. - Advantage.
Knowledge of working with Jira and Confluence Advantage.
Zoom room troubleshooting skills Advantage.
Personal Skills:
Service oriented approach.
Strong problem-solving and analytical skills.
Ability to work in an organized fashion.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Fluent in English must.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8122138
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חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a IT Specialist.
As an IT Specialist, you will have the opportunity to learn and grow as part of a tight-knit team, working closely with the IT Manager as well as other teams. You will provide ongoing IT support services to our global team while working on projects to improve our network and end-user productivity.
Responsibilities:
Work closely with leadership and others in maximizing the operational effectiveness of the end-user experience
Configure, install, and maintain all office technical equipment, including laptops, printers, monitors, and other IT peripherals
Follow and build standard IT procedures, log all IT interactions
Create and maintain SLAs, technical documentation, and end-user training & knowledge base
Provide IT support to all employees, worldwide
Liaise with vendors and team members for problem resolution
Maintain hardware and software inventory, manage IT procurement
Conference room troubleshooting and maintenance
Support IT projects, deploy new IT systems and services, and define, design, and implement technology solutions
Requirements:
5+ years experience of IT support
At least 4 years of experience with User Management Cloud tools: Azure, Intune, Google Workspace and Apple business manager.
At least 4 years of experience with resolving users' tickets in a dedicated ticketing system
Work experience in a hybrid operating system environment
Motivation to grow, learn, and think outside the box
Fluent spoken English
Problem-solving skills in a complex technical environment
Service- and people-oriented
Open-minded and team player
Able to work in a dynamic work environment and under pressure
Experience as an IT Specialist at a global level - an advantage
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8129398
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
a global technology company making life-changing financial products and services available to more people nationwide, as it reshapes the financial services ecosystem. By using machine learning, a vast data network and a sophisticated AI-driven approach, provides comprehensive consumer credit and residential real estate solutions for its partners, their customers, and investors. Its proprietary API and capital solutions integrate into its network of partners to deliver seamless user experiences and greater access to the mainstream economy. has offices in New York and Tel Aviv. For more information

About the Role
We are seeking an experienced IT Team Lead to oversee and mentor our technical team, ensuring the successful delivery of IT projects and support services. The ideal candidate will combine strong technical expertise with proven leadership skills to drive operational excellence and foster team growth.

Responsibilities
As an IT Team Lead, you will be responsible for managing a team of IT professionals, coordinating project activities, and ensuring the smooth operation of IT systems and infrastructure. You will serve as the primary point of contact for technical escalations, mentor team members, ensure strong SLA support and excellent service desk processes while collaborating with other departments to deliver robust IT solutions that align with business objectives.
Lead, mentor, and motivate a team of IT professionals to achieve departmental and organizational goals.
Oversee daily operations of IT support, infrastructure management, and project delivery.
Plan, assign, and monitor work assignments, ensuring timely completion and adherence to quality standards.
Act as a technical escalation point for complex issues and provide hands-on support when necessary.
Collaborate with stakeholders to gather requirements, define project scopes, and deliver solutions that meet business needs.
Develop and enforce IT policies, procedures, and best practices.
Monitor system performance, conduct regular audits, and implement improvements to optimize efficiency and security.
Support the professional development of team members through training, feedback, and performance reviews.
Manage relationships with vendors and service providers.
Prepare and present regular reports on IT operations, project status, and team performance to management.
Solid understanding of IT infrastructure, security best practices, and compliance frameworks (e.g., SOC 2, SOX, or ISO 27001)
Exceptional analytical and problem-solving abilities, with a strong attention to detail and a disciplined approach to documentation and process standardization.
Drive strategic decision-making by analyzing the impact of infrastructure changes on business operations, scalability, and compliance in the long term.
Requirements:
5-7 years of experience in IT roles, with at least 2 years in a leadership or supervisory capacity.
Strong technical background in areas such as network administration, systems management, cloud computing, or cybersecurity.
A structured approach to identify root cause analysis.
Proven experience managing IT projects from inception to completion.
Excellent problem-solving, organizational, and communication skills.
Ability to work collaboratively in a fast-paced environment and manage multiple priorities.
Bachelors degree in Computer Science, Information Technology, or a related field - Advantage
Relevant certifications (e.g., CompTIA, Cisco, Microsoft, PMP, JAMF, OKTA) are advantageous.
Experience with ITIL, COBIT or other IT service management frameworks is a plus
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8160452
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18/04/2025
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
This position offers hands-on IT experience with modern cloud technologies and is a great entry-level opportunity that could significantly accelerate your IT career. As part of a global company, you will gain valuable experience supporting a dynamic, distributed workforce while taking ownership of IT operations in our Tel Aviv office.

What You Will Be Doing
In Your First 30 Days:
Learn about Sisenses IT systems, tools, and workflows.
Manage user onboarding and offboarding, including access setup and hardware provisioning.
Support employees with IT issues through walk-ups, email, and chat.
Resolve IT tickets using the Global IT Ticketing System (Freshservice).
Assist in managing Mac and Windows devices using MDM tool.
Work with Active Directory to manage user accounts and permissions.
Provide onsite IT support for employees, meeting rooms, and company events.
Ensure IT functionality and support for the Tel Aviv office, including networking, hardware, and conference room systems.
By Day 60:
Identify and implement improvements to internal IT processes and suggest automation ideas.
Assist with equipment purchases, asset management, and coordinating repairs with vendors.
Maintain IT asset inventory and update documentation for hardware and software resources.
Support remote employees by troubleshooting connectivity and access issues.
Ensure proper operation and maintenance of office-wide IT infrastructure in Tel Aviv.
By Day 90:
Provide IT support for executives and senior leadership as needed.
Assist in implementing IT security best practices such as SSO, multi-factor authentication, and compliance measures.
Document IT procedures and contribute to improving response times and resolution efficiency.
Take full ownership of IT operations in the Tel Aviv office, ensuring a seamless experience for all employees.
Requirements:
Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent practical experience).
1-2 years of experience in IT support, troubleshooting, and problem-solving.
Strong familiarity with Windows and Mac operating systems, as well as mobile platforms.
Basic understanding of networking, Active Directory, IT security principles, and cloud-based tools.
Experience with IT ticketing systems, hardware setup, and troubleshooting is a plus.
Ability to work independently and to be a team player, learn quickly, and manage multiple tasks efficiently.
Strong communication skills and a customer service mindset.
Must be comfortable providing in-person IT support and managing IT responsibilities for the Tel Aviv office.
Should be familiar with providing services using tools like SSO, VPN, MDM, Productivity tools like Slack, G-Suite, Atlasian, Office 365 etc.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8142410
סגור
שירות זה פתוח ללקוחות VIP בלבד