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נאספה מאתר אינטרנט
08/05/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
As our Technical Account Manager, you'll be the maestro of our evolving SDK, AppHarbr portfolio that packs a punch against bad ads. Picture yourself not just managing but waltzing through the realm of ad quality and security, becoming the trusted advisor and influencer that our clients can't imagine navigating this landscape without. Get ready to jump into the mix with our vibrant and budding team of innovators! Your unique contributions will not only shape the success stories of our clients, but also add fuel to the rocket ship propelling our organization forward!

If you see customer/partner relationships as a canvas for your artistic flair and a playground for your technical precision, then congratulations you've just stumbled upon your dream role! Join us in turning the ordinary into extraordinary as we redefine the customer experience.

Responsibilities:
Serve as a trusted advisor to our AppHarbr customers by utilizing your deep understanding of solutions to help achieve customers' business goals.
Act as the customers advocate and collaborate with internal teams including product management, support, and sales to find and provide the best possible solutions.
Build a long-lasting relationship with the customer both remotely and face to face while serving as the account technical and product POC.
Develop and maintain a deep understanding of client needs and drivers and align technology to support those needs.
Provide training and education on our products and new features through demos, webinars and training.
Analyze and monitor client data to realize insights and optimizations and communicate those findings to the client.
Work with internal stakeholders to support and drive successful renewals.
Proactively manage client relationship; meet with clients on a regular basis to obtain feedback on our product, identify opportunities for improvements, assess utilization, build plans for maximum optimization.
Provide technical support and troubleshooting assistance to clients, escalating issues as needed and ensuring timely resolution.
Develop individual growth plans for each customer to ensure adoption, expansion and loyalty across your portfolio of customers.
Own your accounts, build the relationship with the technical and management teams and with C-level executives.
Requirements:
3+ years of tech B2B SAAS customer success, account management or technical account management, working with mid to large, enterprise-level accounts.
Ability to understand customer needs and requirements and translate them into actionable items and plans for the company's internal stakeholders.
An analytical disposition. You're comfortable digging through data, manipulating it in excel, and drawing out impactful insights for your clients.
Excellent problem-solving skills.
You're curious and tech-savvy. You enjoy deep diving into the technical details and have the ability to demonstrate your technical depth and skills.
Excellent communicator with fluent spoken and written English.
Problem-solving skills: youre a natural troubleshooter, process oriented and a good communicator.
Experience in adtech/martech/cyber security big advantage.
This position is open to all candidates.
 
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לפני 10 שעות
וובי דיגיטל בע"מ
דרושים בוובי דיגיטל בע"מ
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
EasyDoc is an innovative Fill&Sign automation platform with thousands of organizations from more than 100 industries that utilize our multi-product capabilities for their data and consent collection needs. We are on a constant growth and scaling our activity, together with expanding our sales team.

We are seeking a motivated and proactive Junior Sales/Account Manager to join our team. This role is perfect for someone who is enthusiastic about making their first steps as a SaaS salesperson, driving new SMB sales, and expanding existing accounts. You will be responsible for managing a portfolio of clients, developing new business opportunities, and ensuring client satisfaction.
Requirements:
Experience: 1-2 years of experience in sales or account management, preferably in a SaaS B2B environment. Experience working with small businesses is a plus.
Skills:
Strong communication and interpersonal skills.
Ability to understand and convey technical information to non-techy clients.
Proactive, self-motivated, and able to work independently.
Excellent problem-solving abilities.
Comfortable with using CRM software and other sales tools.
Attitude: Willingness to "get your hands dirty" and work diligently to achieve goals. Positive attitude and eagerness to learn and grow within the company.
This position is open to all candidates.
 
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נאספה מאתר אינטרנט
14/04/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a dedicated, data-driven Publisher Account Manager with a passion for digital media to optimize revenue and serve as a valuable resource/point of contact. The Publisher Account Manager will work with top-tier publishers to help implement and launch our content recommendations widget on their site, track post-launch performance, and provide strategic direction for new opportunities to grow revenue. The Account Manager will largely focus on optimizing existing relationships by upselling new initiatives to publishers and improving the metrics on their site.
What are some of the things you do on a day-to-day basis?
Manage and grow relationships with premium publisher clients and strategic partners
Understand the companys strategic objectives and map our platform capabilities to the needs of the organization
Develop relationships at all levels across the organization
Understand client strategic objectives & KPIs in order to be able to intelligently identify opportunities and effectively upsell and grow the partnership
Monitor and analyze metrics and proactively take initiative to improve results
Understand our platform capabilities and the value proposition to the Publisher based on the specific capability and user role.
Become a trusted advisor and single point of contact to the client
Work closely with internal teams as the liaison for all business and technical issues and opportunities
Be a field advocate and communicate / advocate client needs to the Product Management team.
Manage the preparation and presentation of performance reports and market insights to partners to further support growth opportunities and recommendations.
Ensure customer satisfaction with our platform and services.
Requirements:
A minimum of 3 years of client-facing experience in the digital media/online publisher space
A solid understanding of web technologies and the digital media revenue ecosystem, including web advertising measurements and analytics
Outstanding relationship management and customer service skills to go above and beyond for your clients.
Very strong analytical skills to collect business intelligence by monitoring/identifying trends with data
Highly motivated, proactive, dedicated and creative in order to pull all necessary resources for the client
High attention to detail, organized with strong communication skills
Experience with CRM software and MS Excel (or Google Sheets).
This position is open to all candidates.
 
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נאספה מאתר אינטרנט
09/05/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are on the lookout for a Technical Account Manager with experience interacting with customers, knowledge of technology, and can empathize with the trials and tribulations of being a developer.
As the account manager, you are the bridge between the technology team and the user, walking the tightrope between customer satisfaction and developer ability. The role requires someone who can walk gingerly between development, product, marketing, and leadership from some of our largest clients. Youll serve as the product expert, guiding clients user experience and, ultimately, client satisfaction through their implementation of our products.
Our Technical Account Manager must have a strong penchant for technical aptitude along with personality strengths in self-starting and being a proactive instigator. A proven track record of creating and maintaining deep, lasting relationships with customers is a must as youll be dealing with understanding technical and complex issues while creating excitement and loyalty with our customers.
The Task-at-Hand:
Become an expert in our products - with a heavy focus on the technical aspect of the product
Interface with customers in final stages of contracting with sales to gather, collect, and document technical, product, and contract requirements regarding the customers purchase(s) of our products
Provide world-class support by taking ownership for customer issues from initial contact to resolution including troubleshooting the issue, determining root cause and ensuring that the customer understands the resolution
Partner with the Engineering and Development teams to resolve customer issues
Write documentation, knowledge-based articles, and tutorials to improve the customer experience of our features
Participate in the QA process of current and new products/services and work frequently with product and engineering teams to address opportunities and product enhancements
Contribute to the development of our implementation and support policies and procedures.
Requirements:
3+ years of technical client-facing experience with specific focus in digital marketing solutions (mobile, web analytics, optimization, email); combined with SaaS product environment
Familiarity with e-commerce specific terms and configuration is preferred
Comfortable with iOS and Android mobile platforms and their development tools
Able to read code and write code (especially JavaScript, HTML, CSS, - a must, Java - a plus)
BS in Computer Science or equivalent experience
Business fluency in English
Excellent time management and strong organization skills
Ability to maintain poise under stress, especially when resolving
Demonstrable ability to take ownership and accountability, and act on client goals and objectives in a technical environment
Strong written and verbal communication skills including the ability to communicate with both technical and non-technical customers
Must thrive at working in a fast-paced environment
Ability to work in a team environment while working independently.
This position is open to all candidates.
 
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נאספה מאתר אינטרנט
18/04/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a Technical Account Manager (TLV).
RESPONSIBILITIES:
Common TAM tasks include:
Familiarize yourself with customer environments, requirements, and milestones in order to help drive value
Build and maintain strong professional relationships with decision makers
Own the technical relationship with customers from onboarding through renewal
Perform technical presentations and demos for customers and partners
Communicate highly technical concepts enthusiastically to a variety of audiences, including executive level technical decision-makers, and follow up with technical staff in all areas
Serve as a product and app sec subject matter expert to support customers
Explain features and benefits to customers
Stay up-to-date on relevant solutions, products and services
Provide customer feedback to product management on feature enhancement requests, escalations, and product bugs to support teams and other relevant teams as needed
Provide updates to customers on requested features, bug fixes and product roadmaps
Adapt to complex, changing business environments to deliver valuable solutions to enterprise customers.
Some travel expected
Requirements:
High proficiency in spoken and written English - Must
Bachelor's degree in a technical domain (or equivalent certifications)
5+ years' experience and a strong, successful track record in the security industry with large enterprise customers
A solid understanding of API and API management principals
Excellent knowledge and experience with a wide variety of IT technologies, cloud services (such as AWS, GCP and Azure) and security solutions
Understanding of appsec principles and how to apply them in the app development process
Excellent written and verbal communication and presentation skills
Strong listening skills with a demonstrated ability to ask effective questions, dive deep, understand the customers priorities and anticipate the customers needs
Ability to work effectively and accurately according to project management best practices
Well-organized self-starter with excellent work ethic, attention to detail, and a desire to learn
Strong interpersonal skills with a demonstrated ability and history of proactively identifying technical issues and driving solutions to technical problems in customer facing roles
Experience working in a high-paced startup environment is a plus
This position is open to all candidates.
 
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נאספה מאתר אינטרנט
30/04/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
we create together and grow together. That's how we drive impact for ourselves, our company, and the communities we serve. Join us.

About the team:
Client Solutions are the trusted advocates connecting key stakeholders, providing inspiration and insights, driving collaboration that translate into long term client partnerships and growth! We are responsible for the day to day relationship and for ensuring success of advertiser investment. As trusted partners, we proactively advise our clients of opportunities and solutions to exceed their expectations, securing future investment.

The role is to join the Client Solutions Team as Client Solutions Manager on a Fixed Term Contract.

You will be responsible for:

Managing and growing post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
Analysing campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
Share marketplace feedback and guide our advertising strategy;
Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign and provide technical support.
Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
Develop automated reports utilizing the company's internal data tools and Excel.
Requirements:
Demonstrated experience in media buying in the Direct to Consumer. industry or proven track record in scaling and managing successful eCommerce clients.
Demonstrated experience and proficiency working with Apps and MMPs.
Ability to analyse data and identify insights to assess campaign performance.
Able to commit to a Fixed Term contract for 6 months minimum.
Proficient in English and Hebrew.
Preferred Qualifications:
Preferable experience in account management/client service roles in digital marketing.
Preferable experience in media buying / user acquisition positions focused on performance marketing.
Proactive attitude with excellent data analytical skills in Excel, SQL is a plus.
This position is open to all candidates.
 
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נאספה מאתר אינטרנט
16/04/2024
Location: Tel Aviv-Yafo
Job Type: Full Time and Russian Speakers
A global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of ~450 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with is basically guaranteed.
Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMOs, CRM Leads, project managers, and software developers to deliver outstanding results. Dedicated to unlocking value for our clients and enabling them to achieve success and satisfaction, our CSMs serve as the main point of contact with our valued customers. This role requires highly effective management and people skills coupled with robust analytical capabilities. The CSM is a valuable member of the customer-facing team. The position brings with it an excellent opportunity to learn and grow within a lively and challenging environment.
Own overall client relationships, enabling them to unlock value from their partnership with Optimove
Establish a trusted and strategic relationship with each assigned client
Be a strategic connector, ensuring the right resources from Optimove and engage with key stakeholders
Be the customers advocate internally by communicating requests and issues across departments
Provide training, guidance and advice to help your clients unlock maximum value using the Optimove platform
Communicate major product updates and releases ensuring clients enact changes
Requirements:
Bachelors degree
2-3 years of experience in relevant roles, preference from software companies
Native Russian
Fluent in English & Hebrew - Extremely strong presentation and communication skills
Proactive, highly organized, with the ability to manage multiple tasks
Fast learner who can understand and articulate technology at any level
Rich and effective interpersonal skills
Strong analytical skills
Growth mindset always pushing yourself out of your comfort zone
Experience in technology-related fields, preferably B2B SaaS
This position is open to all candidates.
 
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נאספה מאתר אינטרנט
לפני 5 שעות
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We're on the lookout for a passionate, high-achieving Account Executive to join our growing sales team. we are growing fast so the ideal candidate has grit, an entrepreneurial mindset, curiosity, self-discipline, and determination to learn, succeed, and CLOSE with zero ego.

If youre passionate about sales, have a strong SAAS and/or Fintech background, and want to be part of something BIG this position is right for you.

RESPONSIBILITY
Own the full sales cycle - from initial prospecting, prioritization, discovery, product demo, and closing, youll do whatever it takes, across all channels to source opportunities and grow revenue.
Proactively engage with target market while demonstrating outbound techniques to drive qualified leads to ensure and maintain a robust sales pipeline.
Be a trusted advisor to customers, delivering value-based solutions that align with their needs and solve complex business challenges.
Use consultative selling techniques and track sales metrics, analyze data, and generate reports to inform decision-making.
Focus on self-development with daily training and enablement.
Create a culture of high performance and zero ego and uphold our values.
Collaborate effectively with cross-functional teams including Customer Success, Marketing, and product, to ensure a seamless customer experience.
Requirements:
Ability to work US EST time Monday - Thursday (Friday 9:00-18:00 Israel time) - a must.
English - native speaker level - a must.
3-4 years of experience in B2B SaaS sales (new business)- a must.
Proficient in PLS methodologies - a plus.
Experienced in managing outbound sales tactics (SDR/BDR) - a plus.
Managerial experience - a plus.
Experience working with US-based companies, SMBs, and service providers (ideally with accounting firms or accounting/ finance professionals within the billing and collections industry (e.g., Financial Products Expense Management, ERP, AP Automation, T&E, GL).
Proficient in sales tactics - prospecting, discovery, objection handling, accurate forecasting, etc.
Consistent track record of meeting quotas and target achievement (e.g. exceeding quota consistently, forward-thinking revenue responsibility).
Entrepreneurial mindset - Desire to work in a fast-paced, hyper-growth environment. Self-starter, Result-oriented, high energy, adaptable and inquisitive
Excellent negotiation and problem-solving abilities, with a proactive and results-driven mindset.
Strong communication, presentation, and interpersonal skills, with the ability to build rapport and credibility with decision-makers and clients at all levels.
Proficient in using sales tools such as Hubspot, Avoma, Intercom, and MS/Google Office suite.
Technical proficiency and adaptability to learn new software and technology platforms quickly.
Available to travel to the USA (~10%)
EXTRA
Bachelor's degree in Business/ Accounting/ Finance or at least 2 years of practical managerial experience in accounting, bookkeeping, or finance is preferred. MBA is a plus
This position is open to all candidates.
 
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נאספה מאתר אינטרנט
14/04/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for an all-star Account Manager to join our Tel Aviv team. This person will be directly responsible for managing a book of business and identifying upsell /optimization opportunities at scale.
The ideal candidate will be entrepreneurial, analytical and have strong relationship management skills and a team player.
We currently work in a hybrid work model giving employees the flexibility to work from home a few days a week. We have offices in Ramat Gan and Beer Sheva and are looking to grow to additional locations such as Jerusalem, where our employees have the opportunity to meet their teammates, connect with other teams and socialize with friends.
What are some of the things you do on a day-to-day basis?
Work closely with top ENT brands and agencies in the IL domestic market
Assist clients in reaching their business KPIs
Identify growth opportunities at scale
Grow revenue for large book of accounts
Monitor content and video campaigns performance and conduct weekly and quarterly calls to help clients with campaign strategy & optimization
Work closely with the Product, Marketing and Support organizations to drive revenue and increase customer satisfaction
Troubleshoot and resolve issues in a timely manner
Identify opportunities to improve products and the customer experience.
Requirements:
4-5 years of professional experience (client-facing in the digital media /online publisher space preferred)
Outstanding relationship management and customer service skills
Strong technical skills for multiple platform management
Analytical abilities to draw conclusions, generate insights, and enhance performance
Ability to effectively prioritize and manage tasks within a fast-paced environment
Demonstrated ability to work and collaborate within a high-performing team
Self-motivated, entrepreneurial, and comfortable dealing with ambiguity.
This position is open to all candidates.
 
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נאספה מאתר אינטרנט
18/04/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for an experienced Account Executive to join our team of expert sellers that is deeply committed to building meaningful relationships with customers, focusing on their value and thinking strategically about bringing deals to close.
Responsibilities :
Develop and execute a comprehensive sales strategy to achieve revenue targets and expand market share
Understand customer needs, challenges, and objectives to effectively position our solution
Work closely with technical teams to ensure seamless integration and implementation for clients
Manage the sales pipeline, including lead generation, qualification, and progression through the sales cycle
Lead contract negotiations and navigate through the sales process to closure.
Requirements:
Proven experience as an Account Executive or in a similar sales role within the Cloud industry
Excellent communication and presentation skills.
Ability to build and maintain strong relationships with clients and exceed sales targets
Self-motivated, results-oriented, and able to work independently
Strong understanding of Cloud Security concepts, technologies, and trends preferred.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
 
נאספה מאתר אינטרנט
01/05/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time and English Speakers
We are on the lookout for a results-oriented Partnerships Manager to join our Revenue department.
The ideal person for this role is a KPI-driven professional with exceptional customer-facing skills, exceptional relationship management skills, and a strategic mindset.
Will play a critical role in managing our existing partners , fostering strong relationships, and identifying opportunities to grow the collaborations and the generated business.
You will also be responsible for optimizing the efficiency of existing advertising activity, maximizing revenue potential, and developing and executing media plans and associated budgets.
What youll be doing:
Build, manage, and nurture relationships with our existing international brands, serving as the main point of contact and building strong, long-lasting partnerships
Identify opportunities to expand and grow our business with current partners, showcasing the advantages of native, choice-based advertising platform.
Conduct regular business reviews with partners, analyzing performance metrics, identifying areas for improvement, and implementing upsell strategies to grow and optimize the partnerships effectiveness.
Collaborate with cross-functional teams to align partnership activities and carry through on the execution of the deal to meet business goals and objectives
Track and report on partnership performance to senior management, summarizing revenue generated, customer acquisition metrics, and ROI
Manage the partners allocated budget, ensuring efficient allocation of resources and maximizing ROI
Develop new business through prospecting and own network of contacts
Stay up-to-date with industry trends, market dynamics, and competitor activities in the partnerships space, identifying new potential partners and emerging opportunities
Consistently exceeding revenue goals and interacting with the Operations team to ensure successful campaign delivery
Requirements:
2+ years of experience in partnership management, preferably in the online advertising industry (AKA Ad-Tech) with a strong ROI focus
Proven track record in performance campaigns, with a deep understanding of online marketing, acquisition, and demand generation that drive business growth
Proven digital media experience, demonstrating expertise in leveraging digital media platforms to enhance partnership strategies, and drive measurable results
Strong relationship-building and interpersonal skills, with the ability to communicate effectively and negotiate mutually beneficial agreements with partners
Strategic mindset and analytical skills, with the ability to identify partnership opportunities, evaluate their potential, and develop actionable plans
Excellent project management and organizational skills, with the ability to manage multiple partnerships simultaneously and deliver results within budget and timelines
Collaborative and team-oriented mindset, with the ability to work effectively with cross-functional teams and stakeholders
Bachelors degree in Business, Marketing, or a related field
English Native or near-native level proficiency. ** Additional language Huge advantage!
This position is open to all candidates.
 
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עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
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