דרושים » מחשבים ורשתות » Technical Support Engineer

We are looking for a passionate and experienced Data Analytics Team Lead to join our dynamic data group. You'll be a leader who thrives on both in depth data analysis and guiding a high performing team. By collaborating with leaders across the organization, you'll drive impactful data driven insights.
Responsibilities:
Data Analysis: Derive meaningful insights and actionable value from data and effectively communicate it to diverse stakeholders. Collaborate closely with Management, Product managers, Marketing, Sales, R&D and other teams; Develop and refine metrics and KPIs to effectively measure performance and impact of initiatives
Dashboards: Lead the Implementation & maintenance of dashboards for self service analytics and reporting capabilities
Team Leadership: Manage a data analyst team, including hiring, training, and performance development.
Analytics Guild Leader: Play a leading role in building the capability of a geographically distributed analytics team, bringing significant expertise, and actively coaching and mentoring others to increase overall analytics domain impact
Stakeholder Management: Lead the engagement for Data & Analytics with business leaders to identify and prioritize analytics projects and initiatives, as well as define business requirements and specifications; Balance handling ad hoc requests while also driving larger projects forward.
Collaboration: Collaborate seamlessly with BI Dev & Data Engineering teams to ensure data sources are accessible and well organized
Innovation: Research and evaluate new data sources, technologies, and methodologies, and implement best practices and innovations in analytics

Our company is revolutionizing the way companies connect with their customers and audiences.
We enable B2B marketers to fully manage and optimize social media to drive their businesses forward in a scalable and measurable way.
Leading B2B organizations all over the world such as ACI Worldwide, Snowflake, and Fujitsu are using our company to improve and understand their social presence in order to make better business decisions.
We are a global, fast-paced, and innovative start-up with offices in Ramat Gan, London, and Grand Rapids (MI).
As a Product Support Manager you will manage the Product Support Specialists to uphold the company SLAs while delivering fantastic first and second-level customer support.
Responsibilities:
Manage a small team of global product support specialists.
Actively respond to customer inquiries and drive issues to resolution.
Ensure that the support team is in compliance with the companys support SLA.
Be available and demonstrate going above and beyond for the team and customers.
Flexibility in availability to meet customer needs, support the team, resolve issues promptly, and uphold service standards.
Develop the product help center to improve self-service support.
Develop and improve internal processes to accelerate support quality and response times.
Work with stakeholders across disciplines to solve issues.

We are looking for a Senior BackEnd Developer.
As a Senior Backend Engineer, you will be a key contributor in designing, implementing, and optimizing our Backend Engine and application infrastructure.
You will collaborate with other team members to ensure our applications are cloud-ready, scalable, and secure enabling us to stay at the forefront of our industry. You will get a chance to work on a variety of technologies, in a dynamic and fast paced environment.
Responsibilities:
Collaborate with cross-functional teams to design, develop, and deploy robust and scalable features for our cutting-edge data analytics platform.
Architect, implement, and optimize backend solutions using Python to ensure seamless data processing, storage, and retrieval.
Collaborate closely with product managers, data scientists, tech-leads to understand requirements, provide technical insights, and deliver high-quality solutions.
Continuously enhance the performance, scalability, and security of the platform and backend services through code reviews, testing, and optimization.
Stay up-to-date with industry trends and emerging technologies; proactively recommending and implementing improvements to enhance the platforms capabilities.

The company is growing rapidly, and we seek an R&D Team Lead to join our technology department . In this role, you will be responsible for leading a team of full stack developers and directly aligning our product development with the company's vision, ensuring the delivery of high-quality solutions.

This role is reporting to the VP R&D.

The Role

Lead a team of full stack developers, fostering collaboration and innovation
Work closely with the team members on building the features, including design & code review, testing scenario definition, and troubleshooting of production issues
Managing, mentoring and providing technical training to empower team members for success
Collaborate closely with Product, Design/UX, DevOps, and other R&D teams to understand project requirements and provide technical expertise
Recruit team members
This position is 75% management and 25% hands-on.

We are looking for a Fullstack Team Lead to manage our Core R&D team.
In this role you will:
Lead a team of 4-6 engineers who are responsible for the full software development life cycle, from conception to deployment. You will take responsibility for the development of sensitive parts.
Provide expert-level technical leadership and mentoring to the team, host weeklies, dailies, reviews, etc., as part of your management routines.
Understand the organization's data needs and provide solutions to other data stakeholders, such as data analysts, engineers, and product managers.
Produce state-of-the-art data engineering development methodologies, including code reviews, monitoring, tests (unit, component), infra as code, ci/cd, and more.
Continuously maintain a healthy and up-to-date data tech stack, guaranteeing scalability and robustness.
Collaborate with Analysts and Business Stakeholders on data requirements and functional specifications.
Design client-side and server-side architecture.
Write effective APIs.

Were looking for driven, curious people who like to learn whatever is necessary to create new features, who want to make an impact and be a part of a high paced development team.

Our stack consists of Python, React, Redux, React Native, GCP and more, but what matters most is attitude if you are resourceful, love creating new features and want to do it in an inclusive and collaborative team you belong with us.

Responsibilities:

Contribute to all phases of the development: feature planning, development, testing, deployment, maintenance and improvements.
Sense of ownership of the system, including infrastructure and production-readiness of key features.
Work with CI/CD pipelines to deliver frequent and high-quality features.
Write clean and maintainable code and inspire others to do the same.
Deliver fast in an ever-changing environment.
Take part in building a dev culture of professionalism and kindness.
Continuously work to improve systems reliability and learn new technologies that can better our teams workflow, accelerate the development process and make it more reliable.
Together with your engineering team, you will share an on-call rotation.

We are looking for a Senior DevOps Engineer.
As a Senior DevOps Engineer, you will be a key contributor in designing,
implementing, and optimizing our cloud-native DevOps infrastructure.
You will collaborate with other team members to ensure our applications are cloud-ready, scalable, and secure, enabling us to stay at the forefront of our industry.
Responsibilities:
Cloud-Native Strategy: Develop and implement a cloud-native strategy, leveraging AWS, serverless, and other cloud-native technologies, to enhance application resilience and scalability.
Container Orchestration: Lead efforts to manage container orchestration platforms (e.g., Docker) and establish best practices for containerization and microservices.
CI/CD Pipeline Optimization: Enhance and automate our CI/CD pipelines to enable rapid and reliable software delivery, incorporating industry best practices and tools.
Infrastructure as Code (IAC): Drive the adoption of IAC principles and tools (e.g., Terraform, Ansible) to manage infrastructure provisioning, monitoring, and security.
Collaboration: Collaborate closely with software engineers to solve complex problems and drive continuous improvement.

Our QA group is seeking a highly meticulous and detail-oriented team player to join and help us build market-leading products.
As a manual QA engineer, you will be a part of a team designated for testing the infrastructure for the performance and scale of the product.
What youll do:
Develop, execute, and maintain test plans for the infrastructure for the performance and scale of the product
Work closely with cross-functional teams (development, product, DevOps, and support teams)
Use various testing management tools
Working in an AWS cloud environment