דרושים » תוכנה » FIELD SERVICES ENGINEER

Come build community and explore your passions. This opportunity will allow you to bring your aspirations, talent, potentialand excitement for the journey ahead.
This highly visible role will have you working closely with other disciplines including, software engineers, program managers, partners, business groups, and data center engineering teams. You will need an excellent combination of relevant technological knowledge, cross-group collaboration skills, communication and negotiation skills, relationship-building skills, and planning skills. You will also need a sense of urgency to get things done efficiently-working both independently and as part of a team. You understand the need for implementing and following processes across the service ecosystem.
Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. Youll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
As a Service engineer you will be responsible for planning, project management, documenting processes, developing specs, and providing status updates on all release-to-web activities.
Plan, design and drive operability requirements, standards, processes, and practices.
Monitors and takes action on telemetry data and performs basic analyses to triangulate failures that are affecting the system availability, reliability, performance, and/or efficiency, with guidance from other engineers. Develops scripting and/or automation used in monitoring based on observations
Assists in the implementation of reliable, scalable, and high-performance solutions across teams. Contributes to design documents.Owns implementation plans. Maintains quality checklist and related documentation with guidance from other engineers.
Release and deploy: deploy and run services in production.
Operate (and optimize): ensure data delivery and customer satisfaction with an eye on improving operational practices and procedures.

We are looking for strong and motivated SRE to help us continue driving the Azure Data Explorer / Synapse Real Time Analytics revolution and make it THE technology for log search and text analytics across The company as well as providing value to our external customers.
Responsibilities:
As a SRE in Kusto your primary responsibilities will be:
Live Site Management  Almost all the company come to rely on Azure Data Explorer (Kusto) for keeping their business running. This fuels a lot of passion in our team to keep the systems working at high availability and performance.
As a Service Engineer, you will be part of a global team driving huge scale live sites 24X7 (with follow the Sun model) and is passionate to deliver the best service within as well as to external customers. 
Customer Focus our core value is Customer First. We in Kusto take pride in that and bring unwavering customer focus and support to help our customers utilize, embedded and build deep solutions on top of Kusto tailored to their needs. 
Automation As Kusto scale is huge and is expected to keep growing rapidly, we are committed to delivering automation and tooling to improve our live site management and adhere to scale without scale methodology.   
Design - Evaluate and contribute to product, service design and architecture, help shape Site Reliability Engineering strategies, review specifications, design and improve upon core processes.  
Observability - Identify system problems and recommend monitoring solutions & automation to improve processing efficiency and stability.  
Continuous integration/deployment - Implement/maintain and operate the build and release pipelines allowing our developers to safely code/test and deploy our products in very large scale.
Provide engineering design across different workloads including incident & problem management, change management, security and compliance.  
Community Building - Help us build and contribute to an exciting Azure Data explorer community.

We are looking for strong and motivated Senior SRE to help us continue driving the Azure Data Explorer / Synapse Real Time Analytics revolution and make it THE technology for log search and text analytics across as well as providing value to our external customers.
Responsibilities:
As a Senior SRE in Kusto your primary responsibilities will be:
Live Site Management  Almost all the company come to rely on Azure Data Explorer (Kusto) for keeping their business running. This fuels a lot of passion in our team to keep the systems working at high availability and performance.  
As a Senior Service Engineer, you will be part of a global team driving huge scale live sites 24X7 (with follow the Sun model) and is passionate to deliver the best service within as well as to external customers 
Customer Focus our core value is Customer First. We in Kusto take pride in that and bring unwavering customer focus and support to help our customers utilize, embedded and build deep solutions on top of Kusto tailored to their needs. 
Automation As Kusto scale is huge and is expected to keep growing rapidly, we are committed to delivering automation and tooling to improve our live site management and adhere to scale without scale methodology.   
Design - Evaluate and contribute to product, service design and architecture, help shape Site Reliability Engineering strategies, review specifications, design and improve upon core processes.  
Observability - Identify system problems and recommend monitoring solutions & automation to improve processing efficiency and stability.  
Continuous integration/deployment - Implement/maintain and operate the build and release pipelines allowing our developers to safely code/test and deploy our products in very large scale.
Provide engineering design across different workloads including incident & problem management, change management, security and compliance.  
Community Building - Help us build and contribute to an exciting Azure Data explorer community.

Required Technical Support Engineer - Compliance
As part of the Compliance (#CyberDefender) team, you would be working on complex and critical issues while supporting customers using offerings. The role involves providing customers with reliable technical solutions and a consistently outstanding service experience. Our mission is to solve the customers problem in the quickest possible way by putting them at the center of everything we do, to consistently deliver the highest levels of customer satisfaction through both direct contacts and through supporting and enabling our partners.
Responsibilities:
Response and Resolution:
You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices
Readiness:
You participate in communities with peer delivery roles.
You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.
Product/Process Improvement:
You identify potential product defects and provide feedback to more senior engineers, contributing to our product improvements
Ability to meet us, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.