we are seeking an experienced IT Support Specialist to join our IT support team. In this role, you will be responsible for providing first-line support to our companys employees by managing user accounts and access, troubleshooting hardware and software issues, and handling our employees' onboarding and offboarding.
Responsibilities:
Provide first-line technical support to our companys employees across all global offices, ensuring fast, professional, and customer-oriented service.
Lead and execute IT processes for employee onboarding and offboarding, including systems provisioning, access governance, device setup, and security compliance.
Provide AV support for the company auditorium and conference rooms, including management and troubleshooting of Zoom Rooms, Polycom systems, and other video-conferencing technologies
Troubleshoot and resolve hardware, software, and network-related issues on both Windows and (mostly) macOS environments.
Manage IT requests and incidents related to cloud services and enterprise applications, including Microsoft 365, Slack, Zoom, and additional SaaS platforms used internally.
Administer and monitor cloud-based infrastructure components, including Azure AD, Intune, Kandji, as part of the companys internal IT ecosystem.
Collaborate closely with the Systems and Security teams to identify, escalate, and resolve complex technical issues, as well as improve IT workflows and automation.

We are constantly growing and are excited to share that we are looking for an It Specialist to join our fantastic team!

What you'll be doing?

Diagnose and resolve IT technical issues involving internet connectivity, Servers issues (VM and cloud), email clients, VPN, and various operating systems.
Leverage AI tools and assistants to streamline support workflows, automate routine tasks, and improve troubleshooting efficiency.
Monitor and resolve customer incidents, ensuring accurate classification and timely updates. Adhere to customer SLAs for swift service restoration. Expertly
Manage users and permissions in Active Directory, AZURE AD, G-suite, Terminal Services, and address hardware, software, and network-related issues.
Install, configure, and maintain desktops, laptops, printers, meeting rooms, and other IT equipment.
Write scripts to optimize automation across the organization.
Troubleshoot software applications and operating system issues for seamless IT operations.
Look for trends occurring in the environment, gather evidence and facts to raise these to the attention of the team, so the problem can be identified and resolved, and future recurring issues can be avoided and collaborate with other IT team members to escalate and resolve complex technical issues.
Create procedures and create new documentation for both technical and end-user roles.
Stay current with the ongoing expansion and development of the company - be aware of system information, changes, and updates.
Provide troubleshooting, diagnosing, and resolving issues while maximizing customer satisfaction.
Provide comprehensive support to our entire organization, both locally and remotely.
Collaborate with vendors to procure hardware and software solutions as needed.
Stay updated on industry trends and advancements to recommend improvements in IT systems.

Were growing and looking to hire an IT Operations & Helpdesk Engineer who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.

Were looking for a talented and dedicated IT Operations & Helpdesk Engineer to deliver fast, reliable technical support to our global users and take ownership of day-to-day IT operations and helpdesk activities.

In this role, you will work closely with employees and teams across the organization, ensuring seamless IT operations in a fast-paced, global environment. Youll troubleshoot technical issues, manage enterprise tools and user access, support onboarding and offboarding processes, and help improve operational efficiency across the organization.

This is an amazing opportunity to join a highly technical and collaborative team, expand your expertise across modern IT environments, and make a direct impact on the employee experience in our company.

*** This position is on-site and requires working from the Tel Aviv office five days a week. ***

Responsibilities:
As an IT Operations & Helpdesk Engineer, your impact will be:
Provide hands-on technical support to local on-site employees and remote users across global offices.
Troubleshoot and resolve complex hardware, software, operating system, networking, and SaaS-related issues.
Support and maintain macOS and Windows environments utilizing modern MDM platforms, including Kandji, Jamf, JumpCloud, and Microsoft Intune.
Manage user accounts, permissions, and access across platforms such as EntraID, Google Workspace, and additional enterprise tools.
Take part in onboarding and offboarding processes, including automated equipment provisioning and secure account lifecycle management.
Support and maintain office IT infrastructure, including laptops, printers, docking stations, AV equipment, and related peripherals.
Collaborate closely with Security, Business Applications, DevOps, and additional cross-functional teams during ongoing operations and projects.
Document technical issues, resolutions, knowledge articles, and process improvements.
Help improve internal IT processes, operational efficiency, and employee support experience.
Support office IT operations and ensure smooth day-to-day technical functionality.

we are looking for a Senior Infrastructure Engineer to work on our dedicated engineering team building processing pipelines, information storage systems, and presentation layers in support of intelligence analysts.

The collection, processing, and exploration of malware samples and other information at a large scale is at the core of the Intelligence mission The Intelligence Automation team is responsible for prototyping, building, and operating the systems that enable this mission, and we'd like you to join us!

Your job will be to build, maintain, and improve infrastructure to support the entire breadth of our teams activities. You will work on classical datacenter and cloud infrastructure as well as environments for malware sandboxing or world-wide threat monitoring and hunting.

Advancing our fast-paced intelligence mission, requirements sometimes shift rapidly, and projects can live anything from weeks to years depending on changes in the surrounding ecosystem. It will be your responsibility to provide an infrastructure that can keep up with and adapt to these changes.

Occasionally things inside or outside of your control break and you will use your debugging skills to pinpoint the issue no matter whether it is on a hardware, network, cloud, kernel, or user space level.

You will be responsible for all aspects of the infrastructure you design, build, and maintain. This includes gathering requirements, making technical choices, creating documentation, securing workloads, upskilling colleagues, proactively monitoring operations, and gathering feedback from stakeholders.

You will join a team of very experienced infrastructure engineers who will always have your back. However, as a remote employee on a team distributed across many regions and time zones, you will not have direct access to all of your co-workers for the entire workday. Thus, the ability to work unsupervised, communicate asynchronously, and take the initiative in maintaining lines of communication is crucial. Additionally, we are looking for someone who would like to be part of a team who are passionate about their work and go the extra mile to exceed expectations. We love enthusiastic individuals who bring a positive attitude to their work and really care about what they produce for our stakeholders.

What You'll Do:

Maintain a can-do attitude and be solution-oriented

Deliver on ambiguous assignments and quickly evolving requirements in a fast-paced environment

Design, implement, document, and maintain our multi-cloud infrastructure

Be a consultant to development teams to ensure smooth deployment, monitoring, and maintenance of applications and services

Develop and maintain infrastructure-as-code (IaC) and management automation tools

Secure traditional and AI workloads

Ensure high availability, scalability, and performance of our systems

Troubleshoot and resolve complex infrastructure issues

Deploy, monitor, and troubleshoot relational and NoSQL databases

Mentor junior engineers and contribute to knowledge sharing within the team

Stay up-to-date with industry trends, best practices, and emerging technologies

Judge security and compliance risk

We are looking for an IT Support Specialist to provide Tier 1 and Tier 2 technical support for company employees during a temporary replacement period. The role includes hands-on support for the Tel Aviv office and remote support for employees across all company locations. The ideal candidate is service-oriented, technically strong, and experienced with both modern workplace technologies and SaaS environments.
Responsibilities
Provide Tier 1 and Tier 2 technical support for employees in the Tel Aviv office and remotely worldwide.
Troubleshoot and resolve hardware, software, networking, and access-related issues.
Support and maintain macOS and Windows operating systems.
Manage and support SaaS platforms and cloud-based workplace tools.
Assist employees with onboarding, offboarding, and device setup.
Configure and maintain laptops, peripherals, printers, and meeting room equipment.
Support and troubleshoot AI-based productivity and workplace tools.
Handle user account management, permissions, and security best practices.
Document technical issues, solutions, and internal IT procedures.
Collaborate with global teams and external vendors when needed.

We are looking for a hands-on IT Helpdesk Specialist to join our IT Infrastructure team. You and other Helpdesk team members will be the first point of contact for end-user support, resolving hardware and software issues, managing user accounts, and supporting endpoint deployments. The role is primarily based at our Tel Aviv headquarters and includes remote support for users in the US, Mexico, Asia, Jerusalem, and Beer Sheva.
Location: This is a full-time position based at our headquarters in Ramat Hachayal, Tel Aviv.
Responsibilities:
Provide Tier 1-2 technical support for ~1,200 corporate endpoints (Windows 10/11, Servers 2016-2022, laptops and desktops)
Manage user accounts, groups, and permissions in Active Directory
Support Microsoft 365 applications: Outlook, Teams, OneDrive, SharePoint, and related services
Assist with device enrollment, configuration, and troubleshooting via Microsoft Intune
Handle VPN client support (FortiGate) and basic network connectivity troubleshooting
Set up and configure workstations for new employees (onboarding)
Log, track, and resolve support tickets in the helpdesk ticketing system
Escalate complex issues to senior IT team members as appropriate
Support peripheral devices: printers, monitors, docking stations, mobile devices
Ability to plan, execute, and deliver IT projects alongside day-to-day support activities.

We're looking for a hands-on IT Specialist to join our fast-paced team. The role includes maintaining local and cloud infrastructure (including AWS and local training servers), supporting employees, and managing IT assets and systems.
Responsibilities
Provide technical support for employees (hardware, software, and network issues - onsite and remote).
Prepare laptops and accounts for new hires, including system access, email setup, and HID cards.
Monitor and support local servers, AWS infrastructure, and network equipment.
Maintain office equipment (printers, webcams, conference systems) and ensure meeting rooms function properly.
Handle security camera systems and server room alerts (e.g., temperature anomalies).
Track, document, and manage IT inventory across offices and storage locations.
Conduct basic security and IT onboarding training for employees.

our company is a payment (B2B) gateway technology hub, serving as a one-stop-shop for online businesses, enabling them to accept payments from anyone, anywhere. We are connected to over 1000 financial institutions worldwide, allowing us to centralize a range of global and local payment methods, on one payment page.

Main roles and responsibilities:

Provide help desk support to employees for hardware, software, and network issues. Troubleshoot problems, document solutions, and escalate complex issues as needed.

Monitor the performance and availability of our key IT platforms, including Azure Active Directory, Okta, and network infrastructure. Perform routine maintenance tasks, identify potential issues, and implement solutions to prevent disruptions.

Managing our network infrastructure and its security around our office locations, both on-site and remotely.

Create and maintain clear and concise documentation for IT processes, procedures, and troubleshooting guides.

Manage the procurement, deployment, and maintenance of IT software and equipment (laptops, desktops, printers, etc.). Maintain accurate inventory records and ensure cost-effective purchasing practices.

Collaborate with other IT team members and other departments to ensure seamless IT service delivery.

Participate in IT projects, such as system upgrades, migrations, and new technology implementations.

We are looking for an experienced DevOps Manager to lead and grow our DevOps function. This role combines people leadership, technical direction, and ownership of the infrastructure, tooling, automation, and operational practices that power Stamplis production environment.

You will manage DevOps Engineers, hire and onboard an additional team member, and drive the strategy, execution, and evolution of Stamplis internal DevOps platform. You will work closely with Engineering, Data, AI, Product, and Security teams to improve developer experience, enable fast and safe delivery, and keep production stable.

This role requires a strong hands-on DevOps / Platform Engineering background, combined with proven leadership capabilities. If you believe DevOps should operate as a self-service platform, love automation, and think in systems and end-to-end flows, keep reading.


What You Will Do
Lead, mentor, and manage a DevOps team, fostering ownership, excellence, collaboration, and continuous improvement.
Own the DevOps roadmap, priorities, execution, and delivery, aligned with Engineering, Data, AI, Security, and business goals.
Provide technical and architectural guidance across infrastructure, CI/CD, cloud operations, automation, observability, security, and platform engineering initiatives.
Build and evolve our internal DevOps platform, creating self-service capabilities, internal services, and golden paths that scale across teams.
Own CI/CD end-to-end, including Jenkins, GitHub, and GitHub Actions pipelines from commit to production.
Oversee and evolve our AWS stack, including ECS, EKS, Lambda, DynamoDB, Redshift, S3, DocumentDB, networking, IAM, observability, and deployment patterns.
Enable MLOps and data workflows using tools such as Airflow, MLflow, and Jupyter Notebooks.
Drive an automation-first mindset through Infrastructure-as-Code, scripting, internal tooling, and reusable components.
Lead cost optimization efforts with a FinOps mindset, including visibility, budgets, rightsizing, and workload efficiency.
Ensure security is embedded into DevOps practices, including least privilege, secrets management, vulnerability scanning, secure SDLC, and incident readiness.
Leverage AI-assisted development tools such as Cursor, GitHub Copilot, Claude Code, and ChatGPT Enterprise to improve team productivity and delivery speed.
Collaborate closely with cross-functional stakeholders to unblock delivery, improve developer experience, and maintain production stability.

As a Senior IT SRE Engineer, you will be a key player in ensuring the reliability, scalability, and performance of our critical IT infrastructure. You will leverage SRE principles and an automation-first mindset to build and maintain resilient hybrid cloud environments. This role is ideal for a candidate who thrives in a fast-paced, innovative setting and is passionate about solving complex challenges with cutting-edge technology.
Key Responsibilities
Provision, configure, and support resilient hybrid cloud deployment architectures using an Infrastructure-as-Code framework.
Proactively collaborate with development teams to ensure new applications are production-ready, scalable, and reliable from inception.
Develop and maintain tools and frameworks to automate operational tasks, including deployment, monitoring, and recovery.
Conduct thorough root cause analysis of production issues and implement preventative measures to improve system resilience, demonstrating strong problem-solving skills.
Manage CI/CD platforms, Linux infrastructure, and contribute to capacity planning and operational runbooks.
Design and implement proactive service monitoring, alerting, and trend analysis to maintain service availability and performance SLAs.
Participate in an on-call rotation to support critical applications and services, responding to and resolving incidents efficiently.
Contribute to comprehensive documentation related to infrastructure design, deployment, and operational procedures.