דרושים Valigara Online

Responsibilities:

? system Monitoring: Monitor system health via dashboards.

? Quality Control: Monitoring the accuracy of automated detections, correcting errors, and removing duplicates, while performing manual labeling only as required.

? Reporting: Maintain ongoing communication with the Department Manager for instructions and reporting anomalies.

? Customer Support Guidance: Handle incoming client calls and provide Tier 1 operational instructions only. This includes identifying improper system usage and guiding the client on correct operational procedures. In cases of technical malfunctions, ensure timely redirection to the relevant parties in accordance with SLA protocols (no technical troubleshooting required).