דרושים ריקרוטיקס בע"מ

An international Media company is looking for an experienced Senior Bookkeeper to be the right hand of the VP of Finance.
You will handle everything from the day-to-day bookkeeping and finance operations to the bigger picture of the financial planning. Your role is to keep our US and Israeli accounts perfectly organized, while using that data to help plan our budget and future growth.

We are looking for a Technical Support representative to provide Technical Support to the companys customers through phone and digital channels (chat / email / ticketing system ).

Handle technical issues, operate systems, guide users, and deliver professional and courteous solutions while meeting service goals and response time SLAs


Responsibilities:

Provide phone and digital support to company customers
Diagnose and resolve technical issues at various levels
Guide and train users on systems and services
Document support requests in CRM / helpdesk systems
Collaborate with internal teams to resolve complex issues
Comply with service procedures, quality standards, and response times