דרושים Roche

We are a multi-group company operating several e-commerce platforms across four international locations, with a team of approximately 70 employees. We are seeking a hands-on IT Security Infrastructure Manager to take ownership of our full IT environment.

The role includes mapping and auditing all IT systems, including website backends, user access rights, internal tools, and employee-dedicated communication channels such as WhatsApp and Telegram. You will identify vulnerabilities, implement security improvements, define internal policies, and enforce best practices across all entities.

This is a full-time, 3-month project-based role with the potential to evolve into a long-term Head of IT position for the right candidate.

Key Responsibilities:
Lead Technical Support : Manage, prioritize, and resolve complex IT support requests (hardware, software, network, SaaS) via the ticketing system.
Proactive Issue Resolution: Diagnose and resolve complex issues for internal/remote staff, identifying and addressing recurring problems to enhance system reliability.
Documentation Knowledge: Maintain accurate troubleshooting records and create/update documentation for the IT team.