Required DevOps Engineer - Student position 21646
Why Join Us?
We are looking for creative and innovative people to join our Customer Success Team.
In this position you will help us redefine the security landscape by meeting our customers real-time needs and supporting our cutting-edge technologies and services to an ever-growing customer base.
If you want to make the world a safer place you belong with us.
Key Responsibilities:
Monitor production environment and handle incidents quickly and professionally, to ensure high-level services availability and performance.
Providing first-level support, troubleshooting for all operative and infrastructure incidents for a globally distributed network, and maintaining internal tickets, alerts, and KPIs.
Implementing timely solutions to customer issues or escalating to another team internally when needed.
Join a team of motivated, fun and creative minds.
Build a long-term career with endless options for future growth.
Requirements: Students of Computer Science/Engineering or similar degrees
2 years remaining until graduation
Minimum availability of 4 shifts a week, 8 hours each (Sunday-Saturday, between 00:00-08:00, 08:00-16:00, 16:00-00:00) 24X7, including weekends and holidays as on-call
A minimum of 1+ years of experience in a technical support / NOC / Similar position - an advantage
Strong networking knowledge (VPN, IP based network, network design and troubleshooting)
Ability to work in shifts - under pressure, in stressful situations, in a 24x7 production environment
Excellent English skills (Spoken and written)
Customer service oriented
A problem solver, capable of finding creative solutions and getting things done
It would be great if you also have:
Experience working with the industrys major cloud providers like AWS & Azure.
Familiarity with Security products.
This position is open to all candidates.
