לוח משרות דרושים Customer Success Manager ברעננה

Join our dynamic SAP Enterprise Architects team within the new SAP Customer Services & Delivery board. We lead digital transformation using cutting-edge SAP technologies, advancing the RISE with SAP initiative, promoting Clean Core principles, and accelerating SAP Business Technology Platform (BTP) adoption.
Our mission is to simplify and modernize IT landscapes, reducing complexity and operational costs, while fostering innovation and efficiency to support evolving business needs.
What youll do:
As a Principal Enterprise Architect, you will develop a comprehensive enterprise architecture model for our customers aligning with their enterprise goals, collaborate with virtual account teams (VAT) as a transformation partner. You will drive the value realization and the solution adoption and lead activities such as:
Guide customers through their cloud journey (with special focus on adopt and derive), starting with Enterprise archetypes and scaling digitally.
Provide enterprise architecture guidance using RISE with SAP methodology and Clean Core principles to ensure that every customer benefits from SAPs cloud qualities.
Act as the Transformation Partner for the CIO or other CxO, driving architecture effectiveness.
Support adoption, identifying and mitigating technical adoption risks.
Enhance impact on customers business goals by driving value realization through solution adoption and consumption of capabilities
Bundle customer expectations and align business goals in a tangible enterprise level success plan to monitor and validate KPIs & value drivers to enable value-driven business transformation with value framework
Serve as a trusted advisor, ensuring secure, reliable, and flexible cloud environments for mission-critical processes.
Through governance, involve and engage relevant stakeholders within and outside the customer organization to enhance value realization, establish a common perspective on customer business goals and value drivers across solution areas to provide customer context to all teams, enhancing customer proximity and experience.
Align customers and partners with SAPs Clean Core strategy, accelerate BTP adoption and promote SAP best practices.

התפקיד כולל ניהול קשר שוטף עם לקוחות עסקיים, בקרה על תוצרים של כותבי תוכן וגרפיקה והצגת תוצרים ללקוח.
העבודה הינה בהתאם לתוכניות ויעדים מוגדרים ודורשת יכולת להחזיק מספר תהליכים במקביל, לעקוב אחר משימות ולו"ז, ולהיות עם יד על הדופק.
המועמד/ת האידיאלי/ת אוהב/ת לתקתק דברים, לשמור על סדר ודיוק, עם הבנה עסקית/ שיווקית, תקשורת בין-אישית מצוינת ויכולת לעבוד מול משימות משתנות ודדליינים.