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We are looking for a Technical Writer.
As a technical writer, youll be responsible for writing API, CLI, and technical feature documentation for developers building on the platformwhether theyre creating apps for the app market, customizing sites with code, or developing headless sites and apps. In your day to day, youll:
Collaborate closely with engineers while testing and documenting new dev features.
Review API design, refine API naming, and write detailed API reference documentation.
Write tutorials, procedures, and readmes, providing developers with end-to-end guides on how to build.
Edit CLI and error messages, ensuring a consistent developer experience.

Do you excel at turning intricate hardware-based solutions into precise, engaging content? Join us as a Hardware Technical Communicator & Project Manager. You will lead the creation of secure, high-impact documentation for our appliance portfolio, guide cross-functional teams, and drive each project from concept to on-time delivery. Your work will strengthen the knowledge that powers our customers success and protect their critical infrastructure.
Start a rewarding journey where the organization values your mastery of technical writing and project leadership, and where you shape the future of hardware documentation.
Key Responsibilities
Hardware Authority Create, update, and own end-to-end documentation for complex hardware and appliance products. Explain architecture, installation, maintenance, and troubleshooting with crystal-clear language and visuals.
Visual Excellence Produce and refine drawings, block diagrams, and exploded views that clarify each concept at a glance. Verify accuracy with engineering to ensure visual truth.
Cross-Team Leadership Coordinate engineers, product managers, and support teams. Align goals, remove roadblocks, and secure approvals while upholding scope, schedule, and quality.
Project Management Build and track detailed project plans. Define milestones, manage risk, set priorities, and report status to stakeholders. Deliver every document package on schedule and within budget.
Process Improvement Audit existing workflows, propose measurable enhancements, and implement best practices that raise consistency, reduce cycle time, and boost re-use across product lines.
Clear Communication Translate complex hardware and cloud-adjacent concepts into concise content for administrators, field engineers, and customers worldwide.

We are looking for a Technical Writer to join our growing team!
Main Responsibilities
Researching, developing, writing, reviewing and updating product documentation such as User Guides, Installation Guides, API Guides, Release Notes,
Online Helps, etc.
Ensuring the technical accuracy, quality, clarity and completeness of the documentation set for a product release, as part of a team.
Working independently, yet collaboratively and flexibly, as a team player on dynamic, challenging projects with team members located on-site and in
distributed global locations.