לוח משרות דרושים כתב טכני - חומרה

Required Technical Writing Expert
Role Description
What we are looking for:
As a Technical Writer in our Customer Service Department, you will be expected to develop complex technical documents, ensuring that our products are used safely and effectively.
The ideal candidate will have a strong background in technical writing, researching, and interviewing. They must demonstrate excellent communication skills and the ability to collaborate effectively within a team and must be able to translate complex technical information into clear, concise, and user-friendly documentation. If you are passionate about technology and enjoy making technical content accessible, we want to hear from you!
Responsibilities
What will you be doing:
Collaborate with developers, QA engineers, product experts, and product and project managers to prepare technical documentation that communicates complex, technical information clearly and concisely, for the intended audience (customers, FSE, engineers, integrators, subcontractors, etc.).
Develop and update the following types of documentation for hardware and software products: User Manuals, Installation Guides, Preventive Maintenance Manuals, Service Manuals, Release Notes, Technical Field Orders, Technical Notes, Customer Notifications, and online help for our product lines.
Support all Customer Support TTS (Transfer-to-Service) activities, as well as documentation activities from other departments worldwide.
Work according to predefined styles.
Create relevant graphics for documentation.
Publish document updates to the Technical Knowledge Center.

We are interested in welcoming an extremely motivated, experienced, Technical Writer to join our teams at our R&D site. A great and trusted team player, with attention to detail and appreciation of technologies, capable of explaining abstract ideas, and translating complex information into comprehensible documentation. An open minded and creative personality, eager to contribute, learn, and be inspired by groundbreaking projects.
In your role, you will be responsible for:
Writing, editing, and reviewing technical content including installation manuals, tutorials, quick guides, etc.
Collaborate with R&D, Marketing Department, and Legal, to create marketing materials such as whitepapers, company memorandums, and presentations.

We are interested in welcoming an extremely motivated, experienced, Technical Writer to join our teams at our R&D site. A great and trusted team player, with attention to detail and appreciation of technologies, capable of explaining abstract ideas, and translating complex information into comprehensible documentation. An open minded and creative personality, eager to contribute, learn, and be inspired by groundbreaking projects.
In your role, you will be responsible for:
Writing, editing, and reviewing technical content including installation manuals, tutorials, quick guides, etc.
Collaborate with R&D, Marketing Department, and Legal, to create marketing materials such as whitepapers, company memorandums, and presentations.

We are looking for a Technical Writer.
As a technical writer, youll be responsible for writing API, CLI, and technical feature documentation for developers building on the platformwhether theyre creating apps for the app market, customizing sites with code, or developing headless sites and apps. In your day to day, youll:
Collaborate closely with engineers while testing and documenting new dev features.
Review API design, refine API naming, and write detailed API reference documentation.
Write tutorials, procedures, and readmes, providing developers with end-to-end guides on how to build.
Edit CLI and error messages, ensuring a consistent developer experience.

Were seeking a Senior Technical Writer to take ownership of the documentation for our Privileged Access Manager - Shared Services (PAM-SH) product line. This is a critical role for someone who is passionate about clarity, usability, and strategic documentation leadership. You will both maintain the PAM-SH documentation set and play a central role in its transformation.



Key Responsibilities

Own the end-to-end documentation process for PAM-SH, including installation, configuration, admin help, and APIs.

Lead the overhaul and modernization of the PAM-SH documentation set to support:

o Unification across product areas

o Improved content reuse, modularization, and Flare architecture

o Consistent and user-focused terminology

Collaborate with Product, UX, R&D, and Support to ensure content reflects current product behavior and strategic direction.

Contribute to microcopy and embedded help to improve in-product guidance.

Identify and implement best practices for content strategy, SEO, and information architecture.

Analyze documentation effectiveness through feedback, analytics, and support cases.

Contribute to the documentation teams internal leadership through knowledge sharing and mentoring.

This role blends people leadership, strategic vision, and hands-on expertise in technical communication, content architecture, and UX writing. You will partner across R&D, Product, UX, and Customer Experience to deliver unified, intelligent, and high-impact content.

Key Responsibilities

Lead, coach, and mentor a team of UX and technical writers across product areas.
Drive the content strategy for unified documentation and microcopy that supports transition to SaaS, multi-service offerings, and frictionless self-service experiences.
Oversee planning and execution of initiatives including:
- Content reuse, modularization, and structured writing (DITA/XML/Markdown)
- SEO optimization, terminology standardization, and synonym mapping
- AI-readiness and prompt-aware documentation models
Collaborate cross-functionally with PMs, UX, Dev, Support, and CX teams to ensure content aligns with product and user needs.
Use analytics (e.g., Mixpanel, Adobe Analytics) to track content effectiveness, user behavior, and supportability metrics.
Champion documentation accessibility, localization, and content governance.
Contribute directly to high-priority documentation and microcopy as needed.

Role Overview: We are seeking a skilled and detail-oriented Technical Writer to join our team. In this role, you will create and maintain high-quality documentation for both hardware and software products , ensuring clarity, accuracy, and usability for a variety of audiences. The ideal candidate will work closely with product teams, engineers, and other stakeholders to deliver content that supports product understanding and successful usage.
Key Responsibilities:
* Develop and maintain a variety of documentation including application notes, user manuals, installation guides, and datasheets.
* Translate complex technical information into clear, concise, and accessible documentation.
* Collaborate with subject matter experts to gather information and validate information.
* Ensure consistency and alignment with established style guides, terminology, and tone.
* Manage documentation using content management systems or documentation tools.

Country:
Israel

City:
Herzliya