דרושים » הנדסה » Technical Operations Manager

Were looking for an experienced and proactive Project Manager to join our growing team. In this role, you will take ownership of project setup, execution, and ongoing system maintenance, ensuring our clients receive seamless onboarding, reliable performance, and long-term value. You will lead cross-functional teams, balance multiple priorities, and drive project success through strong organization, communication, and problem-solving.

Responsibilities
Project Setup, Onboarding & Transition: Lead the project from kickoff through full implementation at the clients site. Ensure smooth transition, on-time delivery, and a high-quality onboarding experience. Coordinate with internal teams to guarantee readiness of resources, data, and tools.
Ongoing Stakeholder Communication: Act as the projects operational owner, managing setup of the system, client requests, system issues, and optimizations. Monitor system stability and performance to ensure long-term reliability and value. Drive improvements in workflows, resolving recurring bottlenecks and risks.
Cross-Functional & Stakeholder Management: Serve as the main point of contact for internal and external stakeholders (Customer Success, Support, Operations). Maintain transparency, responsiveness, and alignment across all project phases.
Issue & Risk Management: Proactively identify potential risks in the process, bottlenecks, recurring issues, or client dissatisfaction. Escalate appropriately and work cross-functionally to identify root causes.
KPI Tracking & Performance Monitoring: Define, track, and report on key performance indicators (KPIs) to measure project success and team performance. Use insights to drive accountability and continuous improvement.
Continuous Improvement: Conduct monthly result analyses, draw insights from experiences, and strive to achieve the Delivery department's goals. Analyze and optimize delivery workflows to improve efficiency and scalability.

As a Process Operations Specialist, you will be part of the team responsible for ensuring that Buildots product and workflows are continuously aligned with customer needs and project requirements.

In this role, you will lead the improvement of internal work processes, drive problem-solving initiatives, and create validation and quality processes. You will also play a key role in coordinating work across multiple teams, identifying cross-functional challenges, and implementing solutions that enhance product quality, operational efficiency, and customer satisfaction.

Responsibilities:
Perform hands-on data analysis (Excel, dashboards) to identify patterns, anomalies, and actionable insights.
Proactively identify quality gaps through ongoing quality reviews of the system, monitoring issues, and initiating improvement efforts across workflows and analysis methods.
Develop and implement internal processes.
Coordinate work across Operations teams, Technical Product, and CS to ensure smooth execution and alignment.
Investigate complex cross-functional issues surfaced by operational teams, and lead structured resolution processes with relevant teams. Support and resolution of customer-related requests.

As Operations Associate you will be responsible for the correct onboarding, monitoring and day-to-day operation of a subset of our partners. They are essential to our profitability.

You will partner with the CSM, Product and Data teams to ensure nothing falls between the cracks.

The main tasks expected are:
Timely onboard any new customer to the external providers you are responsible of.
Monitor performance and raise issues to the product team for those to be fixed.
Identify improvement paths to the exchange of new data and propose solutions.
Automate as much of the work as possible so you can focus on higher value added tasks.

What you'll do:
Track, measure, automate and debug revenue generation processes around dispute representment and technical related integrations.
Oversee our partnerships with revenue generation partner companies.
Track margins and collections for all customers and work with the CS team to enforce needed actions.
Partner with Product to automate repetitive CS tasks and build quicker processes to ensure smooth collaboration between us and our customers, as well as internally.

Were looking for an Operations Analyst to join our growing team , a fast-paced travel-tech startup transforming the way the travel industry operates through cutting-edge technology.
In this role, you'll be at the heart of our operations, ensuring that processes run smoothly, efficiently, and are continuously optimized. Youll work closely on our flag product, taking ownership of daily operations, data integrity, and customer health. Your responsibilities will include business analysis, identifying growth opportunities, and driving operational excellence.
This role is perfect for someone analytical, curious, and passionate about making an impact across multiple domains of the business. The position is based in Tel Aviv and Rehovot.
What You'll Do:
Monitor and maintain daily operations of our flagship product, ensuring all data-related tasks are completed accurately and on time.
Conduct customer and data investigations to uncover insights, optimize performance, and identify areas for improvement.
Perform customer health checks and develop strategies to maximize client satisfaction and engagement.
Analyze business processes and identify opportunities for operational improvements and efficiencies.
Implement standards and workflows to streamline operations and support company scale-up.
Collaborate with cross-functional teams to improve product flows and resolve operational challenges creatively.
Provide reports on operational performance and suggest actionable improvements.
Contribute to data structure integration and maintain high-quality data standards.

We are seeking a highly driven, hands-on Production Engineering Leader to join our Operations & Manufacturing team. In this role, you will serve as the primary operational link to our Contract Manufacturers (CMs), drive the end-to-end NPI handoff process into steady-state production, manage legacy product lines, and streamline the production-side RMA pipeline.

If you thrive in a high-growth, fast-paced hardware environment, love diagnosing complex manufacturing challenges, and are passionate about continuous improvement, this is the role for you.

Key Responsibilities

Contract Manufacturer (CM) Management & Line Ownership

CM Operations & Execution: Drive day-to-day operational and technical alignment with external CMs to ensure high build execution, product yield, and strict adherence to quality and schedule targets.
Manufacturing Bottlenecks: Identify and resolve yield drops, component shortages/substitutions, or assembly issues directly with vendor engineering teams.
ECO/ECN Release: Oversee engineering change implementation across active production runs at the CM, maintaining clear configuration control.
NPI Composition Handoff & Legacy Product Support

NPI to Production Handoff: Lead the operational composition and transfer of new product introductions (NPI) from R&D into scalable volume manufacturing at the CM level.
Legacy Product Management: Maintain operational health, sustaining engineering, and end-of-life (EOL) management for legacy product lines to ensure ongoing delivery stability.
Process Documentation: Define standard operating procedures (SOPs), assembly routing, build packages, and work instructions for incoming product variants.
Production RMA Process

RMA Pipeline Management: Take ownership of the production side of the Return Merchandise Authorization (RMA) process, ensuring rapid triage, dispositioning, and turnaround times.
Feedback Loop: Feed critical quality, design, and manufacturing insights back to R&D and Quality teams to drive design-for-manufacturability (DFM) improvements.
Continuous Improvement

Yield & Efficiency Optimization: Track key operational metrics (First Pass Yield, Scrap, Cycle Time) and implement engineering fixes to minimize waste and reduce lead times.
Tooling & Fixturing: Coordinate with suppliers to design, validate, or upgrade assembly fixtures, jigs, and test setups.

In this role you will be responsible for designing, developing, implementing and supporting our PLM Product, Teamcenter. You will have the opportunity to work on some of the largest PLM projects in the region, often within regulated environments. We are happy to train you up in our market-leading PLM product.


This role can be based Airport City, Israel. Hybrid working is available, but you must be willing to travel to our customer sites.

A security classification is required for this position. Candidates with a valid, existing security classification are preferred.



How will you shape the world of tomorrow? Digitally and with a future-oriented mindset!

Participate in large Teamcenter implementation projects for the Israeli customers
Understand the goals of the project workstream to which you are assigned, the breakdown of project tasks, and be able to explain the workstreams' relationship to the overall solution
Designing, configuring, testing, data migration, production, and postproduction support
Support knowledge transfer (deliver training courses, user guides, coaching of Teamcenter key users)
Provide ongoing support and troubleshooting
Support the documentation and development of standard methodologies and the further development of our knowledge base

Were looking for a Data & Analytics Team Lead to manage and grow our data team and own the data layer behind our AI. Youll lead a team of data analysts responsible for neural-network model analysis, model performance tracking, customer-facing and internal BI. Youll act as both the people manager and the technical lead for the team, setting technical direction while staying hands-on.
Youll thrive in this role if youre passionate about turning data into better AI products, enjoy solving complex analytical problems, and like working at the intersection of Data, Analytics, and Artificial Intelligence.
Responsibilities:
Lead the data strategy supporting AI model development, evaluation, and continuous improvement
Define KPIs and monitoring frameworks for AI model performance.
Analyze NN model outputs, build and maintain model-tracking and performance-evaluation workflows
Drive close calibration with the Algo, Product, and Data Engineering teams to align data definitions, pipelines, and metrics
Stay hands-on with SQL, Python, BI tooling, and the modern data stack
Build and own agentic data workflows - designing the context, tooling, and data access that let AI agents reliably query, analyze, and act on company data

Our Business Analytics team is looking for a passionate and analytical team player to join us.
In this role, you'll take ownership of the deep analysis behind our brands' performance, turning complex data into actionable business insights. You'll analyze customer funnels, monitor key KPIs, evaluate experiments, and partner closely with cross-functional teams to drive data-informed decision-making.
As part of our AI-first approach, you'll also help shape how analytics is performed across the organization by leveraging AI tools, improving analytical processes, and raising the overall standard of our analytics function.
This is an excellent opportunity for a strong individual contributor who is looking to make a significant business impact without a managerial track.
Responsibilities:
Explore and analyze large-scale data across our sources (internal DWH / Databricks lakehouse, Google BigQuery, GA4, and more) to understand and improve brand and business performance.
Own the deep analysis of each brands funnel and KPIs - explain what drives conversion, AOV/AIV, revenue per visitor and retention/LTV, and pinpoint where the funnel leaks and why.
Run the analysis behind A/B and pricing experiments end to end, and deliver a clear ship / iterate / kill recommendation.
Lead an AI-first approach to analytics - use AI and agents to analyze faster and deeper, and to build self-serve insight for non-analysts.
Shape how the analytics function works - champion high-quality data practices, set standards through best practices, drive standardization and scale, and mentor and guide other analysts.
Generate actionable insights through queries and data-visualization tools (Tableau), and turn them into recommendations that drive business decisions.
Initiate new projects and ideas that anticipate the companys needs.

we are looking for a Junior AI Solutions
Engineer.
Design prompts, build automations, and ensure AI model quality in a hands-on role. Youll have creative freedom to shape innovative AI products while growing your technical skills in a fast-moving environment.
Key Responsibilities:
Prompt Creation and Automation Development: Design and refine prompts to improve the performance of AI models and develop automations by integrating various LLM models
Python & SQL Coding: Write and debug code to support the development and enhancement of our AI-driven products
QA Testing: Conduct quality assurance tests on AI models and related software to ensure reliability and accuracy
Research: Stay up to date with the latest advancements in AI and related technologies to inform product development and strategy
Collaboration: Work closely with cross-functional teams, including developers, designers, and product managers, to drive project success

In this role you will be responsible for designing, developing, implementing, and supporting our MES Product, Opcenter. You will have the opportunity to work on some of the largest MES projects in the region, often within regulated environments.

We are happy to train you up in our market-leading MES product.

A security classification is required for this position. Candidates with a valid, existing security classification are preferred.

This role can be based Airport City, Israel. Hybrid working is available, but you must be willing to travel to our customer sites.


How will you shape the world of tomorrow? Digitally and with a future-oriented mindset!

Participate in large MES implementation projects for the Israeli customers
Understand the goals of the project workstream to which you are assigned, the breakdown of project tasks, and be able to explain the workstreams' relationship to the overall solution
Configuration and implementation of end-to-end MES solutions
Testing, data migration, production, and postproduction support
Support knowledge transfer (deliver training courses, user guides, coaching of MES key users)
Support the documentation and development of standard methodologies and the further development of our knowledge base
Ensure solution implementation with special consideration of the surrounding MES and ERP landscape as well as production/quality processes
Acting as part of a Consulting Services team, work productively with Consultants, Architects, Project Managers, and other internal & external interfaces to ensure that the customer succeeds in their objectives
Be a technical trusted advisor to a customer and implement customer requirements to introduce or further develop innovative and integrated MES solutions in production, quality, and compliance management