דרושים » תוכנה » Forward Deployed Engineer

We are hiring Senior Forward Deployed Engineers - the Technical Builders, responsible for deciding that leads who design, build, and deploy the most complex agentic AI solutions directly inside enterprise customer environments. You'll lead technical delivery on your team, mentor the next wave of engineers, and set the engineering standards that define how agentic AI gets deployed at scale. Partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption), you'll own outcomes end-to-end, from architecture decision to production. Your passion for well-crafted software that solves real problems will be supported by best-in-class AI tools and a team of talented builders around you.

The Senior Builder Experience

Technical Ownership: Partner with a Deployment Strategist to own customer outcomes end-to-end. You're the senior technical authority in the room, ensuring deliverables meet the highest engineering standards, whether it was generated by an AI tool by a colleague or written by you directly.

AI-Supported Engineering: Cursor, Claude, and Salesforce coding products like Vibes are embedded in your daily workflow. The conventions and patterns you develop tend to propagate through the team because other Builders look to your work as reference.

Roadmap Influence: Your field experience routes directly to Product and Engineering. The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship. Senior Forward Deployed Engineers are the most credible voice in agentic AIproduct evolution.

Continuous Innovation: You're expected to stay at the forefront - piloting emerging AI tools, experimenting with new models and frameworks, and sharing what you learn with your team and customers.

We're looking for our **first Forward Deployed Engineer**. You'll sit directly with our customers' engineering teams and get their workloads onto Impala - from the first scoping conversation to a production endpoint carrying real traffic, at a cost and latency profile they couldn't hit anywhere else.
This is an engineering role. You will write code every day, in customer repos and in ours. It also carries pieces of solutions architecture, product management, and pre-sales, and you should want that mix rather than tolerate it. Ambiguous business goals come in; observable, benchmarked, production services go out.
As the founding FDE you also define the function: what a POC looks like, what we promise and measure, which patterns get productized, and how the field feeds the roadmap. The next FDEs will work from what you build here.
What You'll Do
- **Own customer outcomes end to end:** problem framing, evaluation design, migration, deployment, benchmarking, monitoring. You're the technical owner from first call through expansion.
- **Win the POC:** turn a vague objective into a tight spec and a working proof of concept fast, with explicit quality, latency, throughput, and cost-per-token targets - and hit them.
- **Tune serverless inference for real workloads:** model and engine selection, batching strategy, KV cache behavior, speculative decoding, quantization, parallelism, cold-start and autoscaling behavior under bursty traffic. Diagnose regressions down to the inference engine.
- **Migrate workloads onto Impala:** move customers off OpenAI-compatible APIs, self-managed vLLM, SageMaker, or their own GPU fleets - and prove out the quality and cost delta with numbers.
- **Guide model strategy:** advise on open-weight model selection, distillation, and fine-tuning for specific tasks; help customers get from a general-purpose frontier model to a smaller, faster, cheaper one that holds quality.
- **Close the product loop:** bring the field back into the roadmap - write the PRDs, land the PRs, and turn one-off customer work into platform features.
- **Be the technical anchor in the room:** support sales on complex evaluations, run technical onboarding, earn trust with staff engineers and CTOs.

Were looking for our first Forward Deployed Engineer (FDE) to join our company and help build this function from the ground up.
This is a highly technical, hands-on, and customer-facing role. Youll be based in Israel, working closely with our Product and Engineering teams, while traveling regularly across the U.S. to work on-site with our enterprise customers.
Youll work directly with customers to understand their business processes, technical environments, and operational challenges, and translate them into AI-powered solutions. Youll own projects end-to-end - from discovery and requirements gathering through technical design, development, deployment, adoption, and continuous improvement.
As our first FDE, youll have a unique opportunity to define how our company works with customers from a technical perspective, build the processes and best practices for this function, and play a key role in how we scale customer delivery.
Were looking for a strong engineer with a product mindset who enjoys navigating ambiguity, working directly with customers, and turning complex business problems into scalable technical solutions.
our Values
Ownership - We take responsibility and move decisively.
Clarity - We simplify complexity to deliver meaningful impact.
Accuracy - Precision matters in everything we do.
Velocity - We move fast and execute with purpose.
Partnership - We succeed by working closely together.
What Youll Do
Partner directly with enterprise customers, both remotely and on-site across the U.S., to deeply understand their business processes, technical architecture, data flows, and operational challenges.
Lead technical discovery sessions, gather business and product requirements, and translate complex customer needs into scalable AI-powered solutions.
Design, build, configure, and deploy production-ready AI agents, integrations, and workflows that operate reliably within customer environments.
Work hands-on with APIs, enterprise systems, structured and unstructured data, and customer infrastructure to deliver end-to-end solutions.
Own customer engagements from technical discovery through implementation, deployment, adoption, and continuous optimization.
Validate solutions using real customer data, troubleshoot technical challenges, and continuously improve system performance and business outcomes.
Drive measurable business impact by identifying new use cases, increasing platform adoption, and helping drive growth and expansion within customer accounts.
Work closely with Product and Engineering in Israel to influence product direction based on customer feedback, implementation learnings, and real-world use cases.
Act as the technical owner throughout the customer engagement, building trusted relationships with both technical and business stakeholders.
Create reusable implementation playbooks, tools, and best practices that help scale the FDE function as our company grows.

We are seeking a Staff Developer to join our team and take a lead role in shaping the architecture, evolution, and reliability of our systems core services.
You will directly shape Apono's technical direction, keeping our architecture aligned with company strategy while pushing forward what's possible in access management and engineering excellence. This role means owning a roadmap that raises the bar on quality, scalability, and security across our platform, as we bridge the operational security gap for organizations running in the cloud.
What you can expct:
Shape the architecture and long-term technical direction of core services powering Apono's platform.
Own complex, ambiguous initiatives end-to-end, from problem definition through rollout, spanning one or more teams and systems.
Break down large, undefined problems into a coherent execution plan, and drive that plan to completion.
Partner with product, design, and other engineering teams as a technical authority, translating ambiguity into clear architectural decisions.
Balance rapid iteration with long-term system health, scalability, and security.
Raise the bar for engineering standards, code quality, observability, and operational excellence across the org.
Mentor senior and mid-level engineers through design reviews, technical deep-dives, and pairing.
Evaluate new technologies and propose architectural improvements that shape how Apono builds going forward.
Leverage AI-assisted engineering workflows to multiply your own impact and the team's.
See your technical decisions directly shape the platform's ability to scale with the business.

We are looking for a Senior Data Engineer to build and scale the data foundation behind platform and products. You will own complex data end-to-end - from ingestion and transformation through modeling, quality, observability, and production delivery.
This is a hands-on senior IC role for a strong builder who can solve difficult data problems independently, set a high technical bar, and collaborate closely with engineering, DS, and product. You will turn large, fragmented datasets into reliable, reusable capabilities that power every product.
Responsibilities
Build and own scalable data pipelines- Design, implement, and operate robust pipelines for high-volume structured and unstructured data, with validation, monitoring, lineage, and recovery built in.
Scale the platform for growth- A key near-term initiative is re-architecting the system to support a significantly larger customer base. You will own performance and cost-efficiency across pipelines and services, keeping reliability and operating costs under control as the platform scales.
Build across the stack- This is not a pipelines-only role. You will also write backend services and some frontend, including the internal backoffice the team runs on. We hire builders, not narrow specialists.
Own the core data tables- Own schema design and evolution, data contracts, and the modeling standards the team follows - naming, shared dimensions, normalization, documentation. Be accountable when a table is wrong, late, or drifting.
Level up the teams data work- Pair with and advise software engineers and data scientists on Spark, SQL, and modeling, and help turn notebook-grade code into production-grade pipelines.
Partner cross-functionally- Translate product, client, compliance, and business requirements into clear technical designs and dependable production systems.

We are looking for a Senior II Software Engineer to join the CX Platform team, the foundational engineering team powering our entire Customer Experience group. This is a high-impact, hands-on role at the intersection of backend engineering, AI infrastructure, and customer-facing product.

You'll work across the full platform stack (backend services, data pipelines, security, cost, and scale) with a meaningful and growing focus on AI infrastructure. We own the agentic platform for the entire Product Offering group: from building the LLM infrastructure and agentic workflows to ensuring they're reliable, observable, and safe in production.

What you'll be doing:
Own AI infrastructure for the Product Offering group. Design, build, and evolve the shared AI platform (agentic workflows, LLM integrations, observability, and guardrails) that CX product teams build on.
Ship agentic features end to end. Lead development of AI-driven capabilities using LangChain, LangFuse, and AWS Bedrock, from architecture through production deployment and monitoring.
Drive platform architecture. Set the technical direction for the CX backend (services, data pipelines, API patterns) with an eye for scalability, reliability, and developer experience.
Own core data foundations. Design resilient data-access patterns across Snowflake, Elasticsearch, Kafka, Redis, and MySQL; keep pipelines fast, fresh, and reliable.
Mentor and elevate. Help engineers across the CX group grow in backend craft, AI engineering, and system design thinking.
Collaborate cross-functionally. Work with product, design, and customer-facing teams to turn ambiguous problems into well-scoped, high-quality solutions.

We are seeking a highly skilled, motivated Senior Full-Stack Engineer II to join the Customer Experience Offerings (CXO) team. This team delivers and scales our core offerings and agentic experiences, creating smart automation for customers to confidently understand, configure, and optimize their journey.

What Youll Be Doing
Act as the go-to technical expert across one or more core areas of the CXO platform, setting the standard for code quality, maintainability, and architecture for the team.
Drive technical decision-making on complex, mission-critical systems. Lead design reviews for large-scale initiatives and contribute to all major architectural decisions within your domain.
Own and deliver large, cross-system initiatives, handling open-ended problems with ambiguity. Define key success metrics and measure project impact post-delivery.
Proactively identify and drive improvements to system costs, scale, and operational stability.
Proactively engage with customers to understand their needs, document pain points and suggestions, and drive improvements that benefit multiple teams.
Improve team processes: identify gaps in documentation, design/code review practices, and onboarding; propose and lead adoption of improvements.
Think like a product owner: proactively identify opportunities to improve the customer experience from quality-of-life improvements to impactful new capabilities and bring them to the roadmap.

We are hiring Deployment Strategists - Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound - typically 12 weeks or less - and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.

Key Responsibilities

Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle - Identify → Commit → Deploy → Consume - owning outcomes at every stage, not just discovery or deal closure

AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.

Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.

Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization

Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.

AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including

Cursor, Claude, and our coding products like Vibes, to accelerate development.

Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.

AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents.

Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.

We are looking for a Senior Software Engineer to join our Core Engineering group. The group is responsible for the real-time, low-latency infrastructure that powers our fraud decisions and external APIs.

Our systems process billions of requests every day, ensuring high availability, security, and performance at global scale.

In this role, youll work on core backend components such as our decision engine, ingestion and enrichment pipelines, schema management systems, and self-serve API platform. The software you build will power critical business decisions and directly serve some of the worlds largest merchants.

This is a high-impact, high-ownership position for an engineer who thrives on solving complex distributed systems challenges, cares deeply about production-grade quality, and wants to shape the foundation of our decisioning platform.


What you'll be doing:
Design, build, and scale backend systems that power our real-time decisioning and APIs.
Own projects end-to-end - from design and implementation to production rollout and monitoring.
Ensure systems are low-latency, fault-tolerant, and high-throughput across distributed environments.
Enhance observability, reliability, and developer experience through strong operational and tooling practices.
Collaborate with Product, analysts, data scientists, and infrastructure teams to drive innovation across Forters decision ecosystem.
Participate in technical discussions and customer interactions, providing expertise and clear communication when supporting enterprise integrations.