דרושים » הנדסה » Member of Technical Staff - Islo

The CTO Office is our core discovery engine, dedicated to navigating the rapid evolution in AI agent security and building the lighthouse. We are a high-agency team of ICs with integrated Engineering, Research, and Product mindsets. Our mission: incubate new ideas, define the approach to emerging attack classes, and build working POCs that prove technical reality. Guided by the CTO, Product, and GTM, we validate hard, open problems and actively support the Product organization by opening new development paths and seamlessly handing over advanced capabilities.

What Youll Do
Responsibilities:
Take a hard, open problem in AI agent security from this might be possible to a working POC that proves the company`s approach, grounded in technical reality.
Partner closely with Product, R&D, our Labs, and GTM. Dont just write about emerging problems. Think them through, design the solution, and POC it so customers see something real.
Own the end-to-end loop: scope the problem, build the prototype, evaluate it, document the approach, ship it.
Make the calls on architecture, tooling, and tradeoffs.
When a POC succeeds, own the handover to Engineering and Product. When a new direction needs its own team, lead the incubation.
Stay ahead of the rapid evolution in AI and proactively identify emerging trends.

As a Full Stack Engineer, youll help shape the brain and heartbeat of our product. This isnt a narrow coding role, youll own problems end-to-end, from first sketch to shipping, and watch your work come alive in production within weeks. Youll join a tight, ambitious team where every engineer helps define both the product and the culture.
What youll do
Work across the stack, from frontend polish to backend resilience.
Collaborate with product and design to shape features, not just code them.
Ship fast, ship often, and still take pride in craft.
Explore and integrate advanced AI (LLMs, GenAI) into a production-grade product.
Turn customer feedback into product improvements that stick.
How we work
In-office, side-by-side, with quick feedback and faster shipping.
Pragmatic and product-first: no feature ships unless it makes a real impact.
Supportive but demanding: we hold a high bar and help each other reach it.
The tools we use (today - youll help shape tomorrow)
Powering the logic that makes hardware data come alive in our backend is Python. On the frontend, React and TypeScript give users a simple, intuitive way to work with complex information. Everything runs in the cloud - AWS and GCP - with containerized microservices (and Kubernetes keeping the gears turning smoothly) ensuring we can ship fast and scale seamlessly. For intelligence, we weave in LLMs and data pipelines to unlock insights from documents. And for resilience, our real-time monitoring keeps an eye on the moving parts - so the system stays as reliable as the products it supports.

We're looking for our **first Forward Deployed Engineer**. You'll sit directly with our customers' engineering teams and get their workloads onto Impala - from the first scoping conversation to a production endpoint carrying real traffic, at a cost and latency profile they couldn't hit anywhere else.
This is an engineering role. You will write code every day, in customer repos and in ours. It also carries pieces of solutions architecture, product management, and pre-sales, and you should want that mix rather than tolerate it. Ambiguous business goals come in; observable, benchmarked, production services go out.
As the founding FDE you also define the function: what a POC looks like, what we promise and measure, which patterns get productized, and how the field feeds the roadmap. The next FDEs will work from what you build here.
What You'll Do
- **Own customer outcomes end to end:** problem framing, evaluation design, migration, deployment, benchmarking, monitoring. You're the technical owner from first call through expansion.
- **Win the POC:** turn a vague objective into a tight spec and a working proof of concept fast, with explicit quality, latency, throughput, and cost-per-token targets - and hit them.
- **Tune serverless inference for real workloads:** model and engine selection, batching strategy, KV cache behavior, speculative decoding, quantization, parallelism, cold-start and autoscaling behavior under bursty traffic. Diagnose regressions down to the inference engine.
- **Migrate workloads onto Impala:** move customers off OpenAI-compatible APIs, self-managed vLLM, SageMaker, or their own GPU fleets - and prove out the quality and cost delta with numbers.
- **Guide model strategy:** advise on open-weight model selection, distillation, and fine-tuning for specific tasks; help customers get from a general-purpose frontier model to a smaller, faster, cheaper one that holds quality.
- **Close the product loop:** bring the field back into the roadmap - write the PRDs, land the PRs, and turn one-off customer work into platform features.
- **Be the technical anchor in the room:** support sales on complex evaluations, run technical onboarding, earn trust with staff engineers and CTOs.

We are hiring Senior Forward Deployed Engineers - the Technical Builders, responsible for deciding that leads who design, build, and deploy the most complex agentic AI solutions directly inside enterprise customer environments. You'll lead technical delivery on your team, mentor the next wave of engineers, and set the engineering standards that define how agentic AI gets deployed at scale. Partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption), you'll own outcomes end-to-end, from architecture decision to production. Your passion for well-crafted software that solves real problems will be supported by best-in-class AI tools and a team of talented builders around you.

The Senior Builder Experience

Technical Ownership: Partner with a Deployment Strategist to own customer outcomes end-to-end. You're the senior technical authority in the room, ensuring deliverables meet the highest engineering standards, whether it was generated by an AI tool by a colleague or written by you directly.

AI-Supported Engineering: Cursor, Claude, and Salesforce coding products like Vibes are embedded in your daily workflow. The conventions and patterns you develop tend to propagate through the team because other Builders look to your work as reference.

Roadmap Influence: Your field experience routes directly to Product and Engineering. The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship. Senior Forward Deployed Engineers are the most credible voice in agentic AIproduct evolution.

Continuous Innovation: You're expected to stay at the forefront - piloting emerging AI tools, experimenting with new models and frameworks, and sharing what you learn with your team and customers.

Were looking for our first Forward Deployed Engineer (FDE) to join our company and help build this function from the ground up.
This is a highly technical, hands-on, and customer-facing role. Youll be based in Israel, working closely with our Product and Engineering teams, while traveling regularly across the U.S. to work on-site with our enterprise customers.
Youll work directly with customers to understand their business processes, technical environments, and operational challenges, and translate them into AI-powered solutions. Youll own projects end-to-end - from discovery and requirements gathering through technical design, development, deployment, adoption, and continuous improvement.
As our first FDE, youll have a unique opportunity to define how our company works with customers from a technical perspective, build the processes and best practices for this function, and play a key role in how we scale customer delivery.
Were looking for a strong engineer with a product mindset who enjoys navigating ambiguity, working directly with customers, and turning complex business problems into scalable technical solutions.
our Values
Ownership - We take responsibility and move decisively.
Clarity - We simplify complexity to deliver meaningful impact.
Accuracy - Precision matters in everything we do.
Velocity - We move fast and execute with purpose.
Partnership - We succeed by working closely together.
What Youll Do
Partner directly with enterprise customers, both remotely and on-site across the U.S., to deeply understand their business processes, technical architecture, data flows, and operational challenges.
Lead technical discovery sessions, gather business and product requirements, and translate complex customer needs into scalable AI-powered solutions.
Design, build, configure, and deploy production-ready AI agents, integrations, and workflows that operate reliably within customer environments.
Work hands-on with APIs, enterprise systems, structured and unstructured data, and customer infrastructure to deliver end-to-end solutions.
Own customer engagements from technical discovery through implementation, deployment, adoption, and continuous optimization.
Validate solutions using real customer data, troubleshoot technical challenges, and continuously improve system performance and business outcomes.
Drive measurable business impact by identifying new use cases, increasing platform adoption, and helping drive growth and expansion within customer accounts.
Work closely with Product and Engineering in Israel to influence product direction based on customer feedback, implementation learnings, and real-world use cases.
Act as the technical owner throughout the customer engagement, building trusted relationships with both technical and business stakeholders.
Create reusable implementation playbooks, tools, and best practices that help scale the FDE function as our company grows.

Were looking for a sharp and driven Product Data Scientist to join our fast - paced Data Labs team. As part of a high-performing group of analysts, youll handle complex, custom requests from some of the biggest names in the market, turning raw data into strategic, ad hoc insights. The work is intense and constantly evolving - it requires strong analytical skills and the ability to work independently under pressure. Youll need to be curious, adaptable, and willing to dive deep to find answers where others might stop. If you thrive in a demanding environment and are excited by the opportunity to make a real impact, we want you on our team.

What does the day to day of a Product Data Science Customer Facing (Data Labs) look like:

Building custom-made reports end to end - from meeting with the client and understanding their needs, to writing the code and setting up the report for ongoing delivery.
Apply your expertise in quantitative analysis and data mining to turn data into insights.
Conduct research and develop tools which will help answer client's business. questions by using raw data sets and algorithms.
Partner with Engineering teams to establish an infrastructure to scale solutions.
Partner with Advisory Services team of Consultants to answer strategic business questions and deliver custom data products seamlessly

We're forming a new AI Group and looking for a Senior AI Engineer to help shape it from an early stage - a greenfield, long-term effort to evolve how decisions are made across the platform using AI-driven systems. You won't just integrate APIs or build demos; you'll build the AI brain that works alongside (and increasingly drives) our core automation engine, with real production impact from day one and room to grow into technical leadership as the group scales.

Agentic AI Architecture: Design and build autonomous AI agents that analyze infrastructure in real time and make intelligent decisions. Work with modern agentic frameworks (LangGraph, PydanticAI) and conversational AI to create multi-agent systems - including troubleshooting, optimization, FinOps, and how-to agents. Leverage core LLM capabilities (tool-use, memory, retrieval) to operate safely in production.
Platform Integration & Intelligent Decision Systems: Develop MCPs to expose capabilities to AI agents that reason over infrastructure environments, metrics, configurations, and cost signals. Build integrations with tools like Slack, Jira, and AI-powered IDEs (Cursor, Windsurf) to deliver context-aware insights, from "why is this pod not scheduling?" to "how can we reduce costs by 30% safely?"
AI Model Development & MLOps: Build and deploy machine learning models that learn from infrastructure patterns - detecting the right resource policies for workloads, predicting optimal scaling triggers, and recommending GPU configurations. Own the complete ML pipeline from training to production, ensuring models are reliable, monitored, and continuously improving.
R&D AI Tools Development & Adoption: Build and embed internal AI tools to accelerate engineering, development, research, and support.
AI Tools for Business Impact: Develop AI-powered tools that help Sales and Support teams demonstrate value instantly - agents that analyze customer infrastructure, generate cost optimization reports automatically, and turn technical data into clear business recommendations.
End-to-End Ownership: Own AI systems from concept to production, ensuring they're fast (sub-2-second responses), reliable, safe, and cost-effective. Build evaluation frameworks to measure quality, implement security controls, and balance performance tradeoffs in production.
Technical Leadership: Define AI architecture and best practices as a founding member of the AI team. Make key technical decisions - choosing frameworks, designing multi-agent systems, establishing data governance - and shape how evolves from AI-enhanced internal tools to customer-facing AI products.

We are hiring Deployment Strategists - Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound - typically 12 weeks or less - and may span a single strategic account or multiple customers simultaneously. Your impact isn't just getting to deployment. It ensures customers realise lasting, scalable value from the solutions your team builds.

Key Responsibilities

Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle - Identify → Commit → Deploy → Consume - owning outcomes at every stage, not just discovery or deal closure

AI Strategy & Architecture: Define the customer's Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.

Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. You are the operational backbone of your delivery team, ensuring nothing falls through the cracks.

Adoption & Consumption: Own adoption, consumption, and expansion metrics within your engagement scope. Identify blockers early and develop strategies to drive measurable value realization

Delivery Team Coordination: Partner closely with the Forward Deployed Engineers on your team to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.

AI-Supported Development: You'll be developing real customer solutions supported by leading-edge AI tools: Including

Cursor, Claude, and our coding products like Vibes, to accelerate development.

Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and present proposals, decisions and outcomes in terms of business value, not just technical detail.

AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximise the benefits of intelligent agents.

Product Feedback Loop: Synthesise field insights and translate them into actionable product feedback that influences Salesforce's Agentic AI platform roadmap.

our company builds the production-grade AI backbone for top-tier enterprises. We don't just wrap LLMs. Our platform autonomously handles mission-critical workflows, replacing operational friction with seamless, predictive experiences. We are a lean, engineering-driven company working directly with the biggest players in the market.
An FDE at our company is a customer-embedded engineer who owns the technical success of an AI deployment end to end. You don't advise and hand implementation to someone else. You are the implementation owner. You take an ambiguous business problem, break it into solvable technical components, build the solution on our platform, and stay with it until it works reliably in production.
What You'll Do
Own deployments end-to-end. From signed deal to production go-live and stabilization. No hand-offs.
Build production AI agents. Design and ship agent flows on our platform: prompt engineering, orchestration, edge cases, and the testing discipline that makes them production-grade.
Integrate into brownfield reality. Legacy systems, APIs, CRMs, telephony and customer infrastructure, while navigating security, compliance and incomplete requirements.
Debug in environments you don't control. When production misbehaves inside the customer's stack, you find it and fix it.
Push back with judgment. Challenge poor requirements, find creative alternatives, and align technical and business stakeholders behind them.
Be embedded with customers. On-site several days a week during active deployments, often as the most senior technical person in the room. On-site days carry dedicated compensation on top of your salary, and every production go-live carries a milestone bonus.