דרושים » הוראה, חינוך והדרכה » SAP Learning & Content Specialist (Freelance)

We are looking for an experienced Knowledge and Training Specialist with a background in Customer Success Management to join our Customer Care team. If you're passionate about empowering teams, enhancing customer experiences, and driving operational excellence, wed love to hear from you! In this role, you will lead onboarding and continuous training for Customer Success Managers (CSMs) and Customer Care agents while also developing scalable knowledge solutions that align with our business goals. You will collaborate closely with leadership to identify knowledge gaps and create training programs that improve service quality, retention, and engagement.
What am I going to do?:

* Design and lead comprehensive onboarding and ongoing development programs for Customer Care.
* Working with different stakeholders (as part of the product enablement part of the role)
* Develop, maintain, and optimize training materials, knowledge base articles, and best practice guides in English.
* Verify the accuracy of knowledge content through data analysis, research, and testing to ensure relevance and effectiveness.
* Manage and enhance learning journeys within the LMS system.
* Monitor training effectiveness and provide recommendations based on performance data and feedback.
* Stay up to date on customer care methodologies, industry trends, and emerging best practices.
Equal opportunities:
At Fiverr, we're not about checklists. If you don't meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you. At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

We're looking for a Content & Social Media Manager to help tell that story. It's a hands-on role for a marketer who loves the craft of content, knows digital, and wants their work to mean something.

Working closely with the Head of Marketing, you'll drive our content, social, and SEO-driven campaigns across US health systems and clinics.

If you're a continuous learner who takes pride in strong brand communication and thrives on a collaborative team, we'd love to hear from you.

Key Responsibilities

Content Creation

Own the content plan and calendar that executes the marketing strategy set by the Head of Marketing, keeping everything on-brand across channels.

Write high-quality content across all channels: thought leadership pieces, blog posts, newsletters, and executive messaging.

Translate complex clinical and technical concepts into clear, compelling content for multiple audiences, including clinicians, health plan leaders, and patients.

Draft and distribute press releases in coordination with the Head of Marketing.

Use design tools (Canva, Adobe Suite, AI) to create on-brand graphics and marketing materials.

Use AI where it adds leverage (research, repurposing, SEO/GEO passes, ideation), while owning the quality, accuracy, and brand voice of everything that ships.
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Social Media

Execute the company social media strategy across relevant platforms to drive engagement, follower growth, and brand authority.

Plan, create, and publish content consistently, maintaining a strong and recognizable brand voice.
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SEO, GEO & Website Management

Implement and maintain SEO and GEO best practices across website content and published materials to strengthen organic visibility across traditional and AI search engines.

Manage day-to-day website updates and content publishing.

Liaise with external contractors for advanced website design and development needs.

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Analytics & Reporting

Track and report on content, social, and SEO/GEO performance using analytics tools.

Share insights with the team to inform content priorities and ongoing optimization.

We are looking for a hands-on Marketing Lead to build marketing function from the ground up.

This is a builder role for someone who enjoys both strategy and execution. Reporting directly to the CEO, you will help turn complex science and technology into clear market-facing assets, increase awareness of Scala among relevant biotech, pharma, and industrial audiences, and create the marketing infrastructure needed to support lead generation, sales, partnerships and events.

You will be the primary owner of marketing execution, working closely with leadership, sales, business development, R&D, and operations. This role is a strong fit for someone who has owned marketing in an early-stage or lean environment and is excited to create, test, improve, and get things done.
Location: Tel Aviv (Hybrid)

Key Responsibilities

Own, refine and execute annual core marketing plan across content, digital channels, events, webinars, and conferences.

Work with technical and scientific stakeholders to turn complex ideas into clear, accurate, compelling content for biotech, pharma, and deep-tech audiences.

Embed AI into how marketing work gets done, from messaging and content development to workflow design, and campaign generation.

Manage and expand digital footprint, including website content, SEO/AIO, social media, and ongoing content distribution.

Build lightweight workflows, timelines, and processes that create structure, reduce noise, and keep marketing projects moving.

Develop and execute marketing campaigns that support Sales and Business Development initiatives, helping generate better-targeted outreach, stronger engagement, and more qualified commercial conversations.

Use data and analytics to understand what is working, identify opportunities for improvement, and support better marketing and commercial decisions.

We are looking for a Head of Marketing Operations to build, scale, and optimize our marketing technology stack and revenue infrastructure. Reporting directly to the Sr. Director of Demand Generation, this strategic operational role will own full-funnel optimization, act as the primary marketing point of contact for HubSpot, drive advanced analytics, manage tool procurement, and ensure cross-functional alignment with Sales and Data Science. You will act as the operational backbone for the marketing team, turning data into actionable insights and ensuring frictionless lead-to-revenue execution.
What youll do:
Funnel Optimization: Map, analyze, and continually optimize the end-to-end marketing and sales funnel to eliminate drop-off, increase conversion rates, and accelerate pipeline velocity.
Digital Channel Management: Execute and optimize digital channel campaigns across digital channels like email, paid media, paid social, search and display advertising, ensuring campaigns launch on schedule and meet established KPIs.
HubSpot Marketing Operations: Serve as the Marketing main point of contact for HubSpot marketing operations, partnering with system admins to manage marketing workflows, lead scoring models, email campaign execution, and lifecycle stage tracking.
Analytics, GA4 & Advanced Reporting: Build, maintain, and deliver robust reporting dashboards using Google Analytics 4 (GA4) and HubSpot; establish multi-touch attribution models to evaluate ROI across campaigns.
Data Analyst & Sales Alignment: Partner closely with Data Analysts and Revenue Operations to standardize tracking metrics, streamline lead handoff SLAs with Sales, and ensure data integrity across systems.
Tool Operations & Procurement: Own the marketing technology ecosystem, including evaluation, procurement, implementation, and ongoing optimization of martech platforms and AI tools; lead cross-functional adoption and training; maintain performance standards and drive continuous improvement.
Comprehensive People Management: Manage a distributed global team; set clear goals and performance metrics; drive accountability, provide coaching and development, and create processes that enable team effectiveness across geographies and functions.
Operational Project Management: Oversee all marketing operations projects, providing cross-functional technical support to demand generation, content, and growth teams.

We are looking for an E-commerce Content Quality Lead to oversee content quality, compliance, and editorial standards across our affiliate commerce activity.

The role combines policy expertise with a strong editorial eye. It is responsible not only for identifying risks and approving content, but also for ensuring that all of our content materials align with each clients brand voice, audience, and commercial objectives.

The ideal candidate can balance client expectations, platform policies, user trust, operational needs, and business performance, while making practical decisions in complex or ambiguous situations.

Key Responsibilities

Review content, campaigns, landing pages, user flow, and messaging.
Ensure compliance with client, merchant, and advertising platform requirements.
Evaluate content for accuracy, editorial quality, credibility, and brand alignment.
Identify content that may be technically compliant but off-brand, unclear, overly aggressive, or unsuitable for the target audience.
Provide clear and practical guidance to content, creative, commercial, and operations teams.
Lead policy and quality processes during major sales events and high-volume periods.
Translate policy and client updates into actionable internal guidelines.
Manage and train freelance QA reviewers.
Implement and improve AI-assisted QA and content-review tools.
Handle escalations and make balanced decisions when commercial, editorial, and compliance considerations conflict.
Identify recurring issues and recommend process improvements.

We're looking for an Instructional Designer to join the Product team and spread the power. In this role, you will help build our Academy and produce end-to-end video courses. You will play a key role in ensuring our technical Wizards and customers get ramped up and stay at the top of their game when it comes to technical product skills and knowledge.
Responsibilities:
Produce high-quality videos from start to finish while maintaining a fast pace.
Develop and execute short video courses, including designing learning paths and writing curricula.
Extract, write and create coherent training scripts from product managers and other SMEs, documentation, and internal resources.
Keep the academy portal updated as the product changes, track new features and be on top of modifications.
Design infographics, including architecture diagrams, in collaboration with SMEs.
Collaborate with SMEs to plan, deliver, edit, and publish customer training webinars.

We are seeking a highly motivated Financial Services Content Team Lead to join our team.
Our ideal candidate is someone who can manage a fast-moving project, has a sharp eye for editing, and can help develop and improve a variety of financial content assets for the content and SEO teams.
The Financial Services Content Team Lead will be responsible for managing a series of verticals in the financial services space, alongside a team of editors based out of both Israel and the U.S.

Required Digital Marketing Manager
About the role:
Our Marketing team is responsible for all of the demand generation challenges the company is facing, tackling complex real-world problems that directly affect the companys success. Youd be joining our expanding team as a Digital Marketing Manager.
In this role, you will develop and execute data-driven, multi-channel campaigns (LinkedIn, Google Ads) to drive brand awareness, optimize the buyer's funnel, and nurture high-quality leads that fuel our sales pipeline.
If you have a strong background in performance marketing within a fast-paced tech environment and want to drive innovation in the construction tech industry, wed love to hear from you!
What you'll do:
Full, hands-on ownership of paid advertising: Plan, execute, and optimize paid campaigns on Linkedin, Google Ads, and other B2B-relevant platforms, with a focus on lead generation and pipeline growth
Develop audience segmentation strategies, conduct A/B testing on ad creatives, messaging, and audience targeting to improve performance
Monitor, measure, optimize and report on ROI and key performance indicators (KPIs) using HubSpot, Salesforce, AI and other tools
Continuously optimize conversion paths to maximize lead capture and engagement
Manage budgets, timelines, and campaign execution using project management tools (Asana, Google Sheets)
Collaborate with growth, content marketing and design teams to enhance user experience across landing pages, website assets, and ad content
Research, evaluate, and implement new marketing technologies and tools to improve team performance and operational efficiency

We are looking for an experienced Business Development Manger to join our team in Israel. In this role, you will take the lead in driving growth by identifying new opportunities, and expanding our customer base. This is a unique opportunity to contribute to a fast-growing company at the forefront of content marketing and AI-driven technologies.
Key Responsibilities:
Develop and execute a strategic sales and business development plan to achieve revenue targets.
Identify and prospect new customers, focusing on publishers, brands, and media companies.
Build and maintain strong relationships with clients, understanding their needs and how solutions can help them achieve their goals.
Present and demonstrate AI-driven platform and its capabilities to potential clients.
Collaborate with internal teams, including product, marketing, and customer success, to ensure client satisfaction and align solutions with customer needs.
Stay up-to-date on industry trends, competitive landscape, and market opportunities to inform business strategies.
Negotiate and close deals with new and existing clients, ensuring long-term partnerships

As a Monetization Specialist, you will play a crucial role in shaping the revenue strategy and product performance of our titles. This is a dynamic position that combines business insight, marketing creativity, and a data-driven mindset to drive impact.

How will you make an impact with us?

Develop and execute monetization strategies aimed at maximizing revenue and player engagement.

Collaborate on the planning and execution of product launches and LiveOps calendars to meet KPIs and revenue targets.

Analyze and optimize monetization mechanics, pricing models, and promotions based on data insights and performance results.

Coordinate cross-functional teams (product, marketing, analytics) to align monetization efforts with product goals.

Lead or support special monetization-related projects to enhance the player experience and lifetime value.

Conduct market research and benchmarking to identify trends and new opportunities for growth.

Provide actionable insights and strategic recommendations to improve monetization performance.

Use tools like Asana and analytics platforms to track, plan, and report on monetization activities.