דרושים » אינטרנט ודיגיטל » Custumer Service - Digital - team lead (English+ Hebrew -Speaking) - "Haaretz" Group

We are looking for a proactive Sales Operations Manager to join our Revenue Operations team. In this role, you will implement scalable processes that drive operational excellence, oversee the sales funnel from A to Z, acting as a strategic partner to the sales organization. You will be responsible for planning, executing, and monitoring cross sales processes that drive efficiency and revenue growth, while managing our sales tool stack and data integrity. This role requires strategic thinking, analytical skills, and hands-on execution to improve efficiency and drive growth across our global growing sales teams.
Responsibilities :
End-to-End Funnel Management: Oversee the full sales lifecycle (planning, execution, and monitoring). Optimize both inbound and outbound funnels to remove bottlenecks and improve conversion.
Process Optimization: Gather needs, design, document, and optimize new and existing sales workflows and processes. Continuously identify areas for improvement in the sales cycle. Lead cross-functional initiatives to streamline operations.
Salesforce Ownership: Own and maintain Salesforce for all sales teams, act as the bridge between business needs and technical teams by defining clear process requirements. Build automations, sequences, lead routing, and workflows that reduce manual work.
Strategic Analysis and Reporting: Create and maintain dashboards/reports in Salesforce to track KPIs. Use data to provide actionable insights and support cross-departmental strategy projects.
Lead the design and strategy of building dashboards and reports in our BI tools to track and monitor business performance and operational processes.
Sales Enablement and Support: Serve as a focal point for the sales team, troubleshooting daily issues and maintaining a comprehensive knowledge base of policies and best practices.
Presenting Results: Develop and deliver clear, engaging presentations and written summaries for senior management, effectively communicating complex results and strategic recommendations.
New Technologies: Explore new tools and drive the implementation and adoption of innovative solutions, including AI-powered tools, while collaborating with cross-functional teams.
GTM Projects & Partnerships: Support/operate key partnerships workflows with other departments (Product, Finance, Marketing, CS).

We are looking for a talented and experienced Revenue Operations Project Manager to join our amazing team. This is an exciting opportunity to work with the company that invented and pioneered the revolution of SASE. You will play a critical role in driving revenue growth and operational excellence in our defined markets.
The Revenue Operations Project Manager will play a pivotal role in optimizing and scaling our Go-To-Market (GTM) operations across the customer lifecycle focusing on the pre-sale processes. Your primary focus will be on leading strategic and operational projects that enhance existing processes or introduce innovative, scalable solutions. You will serve as the bridge between business needs and execution, ensuring effective communication between different teams and departments, to facilitate a seamless transition from design to implementation and driving adoption of processes and tools.
The ideal candidate brings strong SaaS experience, deep familiarity with GTM processes, proven cross-company project management capabilities, and hands-on experience working in a fast-paced, high-growth environment. Experience in Salesforce and implementing AI-driven processes (such as agents, automation workflows, and intelligent systems) are strong advantages. This role requires someone that is well-organized, analytical and an excellent team player, focused on scaling a sales organization and improving performance.
Role & Responsibilities:
Be a part of the global Revenue Operations team, working to increase the sales representatives productivity and implement Go-To-Market initiatives.
Lead and manage projects from initiation to completion, ensuring timely delivery and adherence to quality standards.
Collaborate with cross-functional teams to define project scope, objectives, and deliverables.
Work closely with stakeholders to review current processes and propose enhancements.
Acquire a comprehensive understanding of our existing processes and business requirements, enabling you to provide valuable insights during the implementation of new processes.
Identify opportunities for process improvement within our existing systems.
Lead user acceptance testing (UAT), troubleshoot issues, and support the rollout of new tools or enhancements.
Training and Enablement of implemented new processes and tools.

Realize your potential by joining the leading performance-driven advertising company!
As an Advertising Sales Manager - Israel Enterprise Domestic Market on the Sales & Account management department in our TLV office, youll play a vital role in building upon existing relationships and most importantly, create new business opportunities by strategically prospecting brands and agencies, leading full sales cycles and building ongoing relationships with our advertising partners.

we are a rapidly growing B2B business at our company, with a clear mission: to bring the same great user experience that our company is known for to business users around the world. Through our companys established delivery network and a wide range of restaurant and retail partners, our company for Work helps companies support their employees wherever they work, strengthen team connections, and simplify the way they run office and team events.
As we continue to scale, we are looking for a hands-on Enterprise Sales Manager to join our journey and help accelerate our companys growth in Israel. This role sits at the heart of our expansion efforts, combining strategic enterprise sales with a strong execution mindset and close collaboration across teams.
What youll be doing
In this role, you will take full ownership of the enterprise sales acquisition process and play a key role in expanding our companys footprint among large and complex organizations.
Day-to-day in this role youll:
Own the full end-to-end enterprise sales funnel, from prospecting to closing new business.
Identify and engage target enterprise and corporate customers, building strong relationships with key decision-makers.
Act as a trusted problem-solver for prospective clients, working closely with internal stakeholders to shape tailored solutions when needed.
Analyze sales and funnel data to generate insights and continuously optimize acquisition activities.
Collaborate closely with Account Managers to ensure smooth handovers and long-term success for both clients and the business.
Work with Marketing to build acquisition pipelines through partnerships, events, and targeted initiatives.

we are looking for a Inside Sales Supervisor.
The role of the Inside Sales team is to educate, inspire and skillfully guide customers through the vehicle configuration and sales and delivery process. As the online point of contact for customers engaging with us via Phone, Chat and Virtual Platforms, the team serves as an ambassador, ensuring that customers receive an exciting, engaging, and seamless customer experience as we prepare them for Field interactions and vehicle delivery. The Inside Sales Supervisor is responsible for their team executing these activities at the highest possible level, while innovating and improving processes to make them more efficient for both our advisors and customers, all of which in a bid to help us accelerate the worlds transition to sustainable energy.
To succeed , you must be energetic, highly organized, and hard-working. You should have a passion for sustainable energy and the ability to create exceptional customer experiences whilst inspiring the team to have a positive mental attitude to high inbound volumes. This role directly supports mission by defining and leading the process of an exceptional Virtual experience for our customers.
מה תעשו:
To build, develop and grow a team of Inside Sales and Delivery Advisors.
Monitor employee productivity and quality of work which consists of but not limited to: Direct Sales, Online Chat, Delivery support Inbound and Campaigns.
Communicate and implement all relevant changes that impact the team regarding policy and procedure.
Collaborate with other departments in efforts to clear roadblocks and build stronger relationships.
Set goals to meet minimum expectations and manage on-going performance.
Train and mentor new team members as well as identify and mentor future team leaders.
Actively coaching team members on qualification and sales conversations through live feedback.
Create a fun and inclusive culture that rewards hard work and innovation.
Coordinate appropriate coverage for our areas of responsibilities.
Create and support the execution of goal-oriented development plans for low performers.

Were looking for a Senior Strategic FP&A to partner closely with our Go-To-Market teams and play a key role in how we scale revenue at our company.
This is not a traditional FP&A role focused on cost tracking. This is a business-critical role focused on revenue, growth, and strategy.
Youll play a crucial role in driving the financial strategy for our Go-To-Market teams, enabling better decision-making that fuels both immediate and long-term growth for the company. You'll have a direct impact on optimizing revenue and improving overall business performance through strategic insights.
Hands-on experience using AI and automation to improve forecasting, streamline workflows, and unlock deeper insights is a strong advantage for this role.
This role is based in Tel Aviv. We work in a hybrid model, with 3 days a week in the office.
You will:
Lead forecasting, budgeting, and business planning processes to support revenue growth and operational efficiency
Identify and analyze SaaS business metrics such as LTV/CAC, pipeline conversion rates, and churn
Build revenue and pipeline models that align sales and marketing spend with performance impact
Provide strategic financial insights to senior leadership and GTM teams to optimize growth investments
Identify and implement AI-powered and automation solutions to improve efficiency and decision-making

were looking for a Senior Account Manager who wants real ownership, real impact, and a seat at the table in one of the most strategic regions in the company.

we power mission-critical, real-time applications for some of the worlds most innovative companies. From fraud prevention at PayPal to personalized user experiences at Sony, our technology sits at the core of systems that simply cannot fail. Never.

This is not a run-the-book role.
This is about leading, building, expanding, and winning.

What youll do
Own and grow a portfolio of named strategic Digital Native customers in Israel
Drive expansions, upsell renewals,and cross-sell within complex top notch digital natives accounts
Build trusted relationships across all levels, from engineers to executives
Act as the quarterback for your accounts, working closely with Product, Engineering, Support and Marketing
Clearly articulate Aerospikes unique value and translate deep technology into business impact
Maintain strong customer engagement while qualifying and advancing opportunities
Provide actionable field insights back to Sales Leadership and Product teams
Own forecasting, pipeline and opportunity management in Salesforce

We are looking for a strategic and hands-on leader to drive Tangos global VIP strategy.

This role is accountable for growing VIP retention, Lifetime Value (LTV), and direct sales revenue, while building scalable loyalty and lifecycle programs across markets.

You will lead distributed VIP teams worldwide and design the infrastructure, protocols, and CRM methodologies that maximize long-term revenue from high-value customers.

Responsibilities
Main KPIs: Growing VIP retention, life-time value & direct sales.
Develop new protocols and workflows for the VIP team
Maintain scalable customer lifecycle and sales processes in collaboration with the teams to maximize revenue growth.
Lead a team of VIP managers across the world and develop Tangos loyalty program
Providing tailored and individual service to top customers
Implementing VIP life-cycle communications at scale; scalable communication and CRM methodology to effectively serve and proactively approach VIPs at the right time.

Were looking for a Senior Account Executive who wants to have real ownership, real impact, and the opportunity to help shape how we partner with high-growth, technology-forward Digital Native customers across the region. A true sales leader who can both expand existing relationships and secure new logo business.

This role requires an intelligent salesperson who can engage in a highly consultative manner with Development and Operations/IT teams within Digital Natives. The Senior Account Executive will be responsible for territory development, prospect qualification, proposing and closing sales opportunities for Aerospike products and services. The ideal candidate is a self-starter, biased toward action, with prior experience selling database or infrastructure solutions into Digital Native accounts.

This is a direct sales role that requires regular face-to-face engagement with prospects and customers across the assigned UK & Northern Europe territory.
What Youll Do
Source, develop, and close new business opportunities to consistently exceed quarterly sales targets
Build a deep understanding of Aerospikes products, value proposition, and competitive landscape
Build trusted relationships across all levels, from hands-on engineers to senior executives
Develop and execute effective territory planning and account management strategies
Proactively engage target prospects and evangelize Aerospike solutions and customer success stories with Development leaders and technical teams
Deliver compelling presentations using industry knowledge, market trends, and customer case studies to clearly articulate Aerospikes value
Own forecasting, pipeline, and opportunity management in Salesforce
Develop and execute sales strategies in a fast-paced, small-team environment
Provide the highest level of customer service and act as a trusted advisor to customers
Contribute to broader sales strategy and share best practices and success stories with peers
Attend and support regional events, meetups, and customer-facing activities

We are looking for a driven Business Development Manager to join our fast-growing Business Development Unit! In this role, you will collaborate closely with Sales, Product, and Marketing teams to help drive solutions forward. You will be responsible for generating new business opportunities through a combination of outbound prospecting, cold calling, email campaigns, and inbound lead follow-up.
The ideal candidate will be fluent in English (and French-an advantage) and have a proven track record in driving growth, building strategic partnerships, and expanding market presence. This is a strategic and hands-on role that requires a proactive mindset, strong communication skills, persistence, and the ability to tackle challenges with creativity and resilience.
Responsibilities :
Identify and pursue new business opportunities in both existing and emerging markets.
Develop and execute strategic plans to achieve sales targets and expand the customer base.
Build and maintain strong, long-lasting relationships with prospects and key stakeholders.
Conduct market research and competitive analysis to inform and refine business strategies.
Collaborate with cross-functional teams, including Sales, Product, and Marketing, to align business development efforts with company goals.
Represent Sam at industry events, conferences, and networking opportunities to enhance brand visibility and generate leads.
Prepare and deliver compelling presentations and tailored proposals to prospective clients.
Prospect into strategic business accounts using best practices to generate qualified leads and drive growth.
Schedule and lead business meetings with prospective clients to understand their needs and present relevant solutions.
Support the management of technical tools and platforms, including CRM systems such as HubSpot.