דרושים » מוצר » Product Operations Manager

As a Product Manager in the Toolkit domain, you will define how millions of creators interact with generative AI. You will join a team of PMs working on the Toolkit, take end-to-end ownership of a defined product area and drive measurable impact on key engagement and retention metrics. This role requires navigating the challenges of translating evolving AI model capabilities into intuitive, high-quality user experiences. You will balance user needs, technical constraints, and business goals to scale and evolve one of Toolkits core AI capabilities. You will work closely with experienced PMs, designers, engineers, and data scientists, acting as the product leader within your team and ensuring clarity around vision, priorities, and execution.

Required Product Manager
the company makes it possible for anyone to succeed online. since 2006, weve grown to around 5,500 employees in 22 countries, launched over 40 products, and serve over 243 million users and their visitors worldwide. here, we push you to innovate, evolve in non-traditional ways, and collaborate. we operate in small teams that work closely together at a high level.
although were already industry leaders in web creation and business, our work is nowhere near done. our goal is to become the main engine of the internet so we can create a more open web for all.
we believe solving complex problems starts by building strong infrastructure and platforms supported by engineers working with cutting-edge technology.
we are seeking an experienced Product Manager to lead our payments onboarding and account management initiatives. this role is designed for a visionary who leverages ai to redefine product velocity - using advanced tools to automate high-scale processes and streamline the product lifecycle. you will own the strategy for global fintech flows, ensuring a seamless User Experience while navigating the complexities of pii and legal compliance.
ai-driven velocity: leverage ai tools to accelerate research, data extraction, design prototyping, and code assistance to ship products faster.
scale through automation: architect and implement ai-driven automation to manage high-scale onboarding and account management workflows.
full product ownership: lead the lifecycle from discovery and competitive analysis to technical specifications and global launch.
regulatory navigation: partner with legal/compliance to translate pii requirements and complex regulations into frictionless user journeys.
data -led strategy: define product roadmaps and success metrics using quantitative insights and rapid a/b testing.
cross-functional leadership: collaborate with engineering, UX, and risk teams to build secure, resilient, and scalable financial systems.
UX excellence: drive the creation of intuitive, high-trust interfaces for sensitive financial interactions.
were the payments team. we provide users with the best way to collect payments from their customers and manage their income online, in person, and on-the-go. were passionate about crafting the best experience for our users, and empowering any business to realize its full financial potential. we have developed our own custom payment processing solution that blends many integrations into one clean and intuitive user interface. we also build innovative products that help our users manage their cash and grow their business.

Required Product Manager
About the Role
As a Product Manager for our Dispute Resolve solution, you will play a pivotal role in advancing our mission to help merchants manage chargebacks effectively, improve win rates, and scale their dispute operations.
Dispute Resolve enables merchants to handle disputes efficiently - from ingestion and analysis, through evidence generation and submission, to performance optimization - helping them improve win rates, reduce operational overhead, and make smarter decisions about which disputes to fight.
In this role, you will take part in shaping and driving key areas of the Dispute Resolve product, contributing to the definition, execution, and evolution of end-to-end dispute flows across multiple merchant setups, ensuring the product delivers clear value and measurable outcomes. As part of this, you will work on expanding system integrations and evolving our evidence capabilities to support scalable and effective dispute handling.

You will work closely with Engineering to deliver robust, scalable solutions, while balancing technical constraints with business priorities. You will also partner closely with Data and BI teams to drive performance analysis and continuous optimization.

In addition, you will collaborate closely with Go-to-Market (GTM) and Account Management teams to support product adoption, enable new deals, and ensure Dispute Resolve contributes to revenue growth, retention, and expansion. Your work will directly impact customer satisfaction, commercial success, and the long-term evolution of the Dispute Resolve roadmap.

What You'll Be Doing
Take part in defining, executing, and evolving end-to-end dispute management flows across different merchant setups.
Drive product strategy and execution for Dispute Resolve in close collaboration with Engineering, Product Design, Data, and BI teams.
Expand and optimize integrations with PSPs, gateways, and additional systems to enable scalable dispute ingestion and submission.
Contribute to the development and continuous improvement of our evidence capabilities, enhancing quality, coverage, and win rates across different reason codes and merchant verticals.
Translate complex dispute workflows and data challenges into scalable, intuitive product solutions that balance usability, automation, and performance.
Partner closely with GTM and Account Management teams to support product adoption, onboarding, and ongoing usage, ensuring Dispute Resolve supports growth and retention goals.
Engage directly with merchants and prospects to understand real-world workflows, validate solutions, and identify opportunities for improvement.
Contribute to backlog prioritization and roadmap execution, focusing on high-impact initiatives that improve operational efficiency and dispute performance.
Provide subject-matter expertise on dispute management, representment strategies, and product capabilities.

we are an all-in-one gifting platform, harnessing the power of experience and delight to connect people worldwide. We help organizations send fun, meaningful, and memorable gifts to their employees and customers. Our 10,000+ customers include leading organizations such as Microsoft, Amazon, Walmart, and Salesforce, and more than 50% of the Fortune 100.
we are looking for a Lead Product Manager, Swag to join our Tel Aviv product team and take end-to-end ownership of our Swag product line - one of our companys most strategic and fastest-growing product lines. This is a senior individual contributor role with broad ownership, high autonomy, and significant business impact.
In this role, you will define and drive the product strategy for physical merchandise and branded swag across the entire lifecycle: supplier onboarding, catalog quality, pricing, customization, logistics, sender and recipient experience, and internal operational tooling. You will work at the intersection of user experience, marketplace, supply chain, personalization, and generative AI, helping our company scale a best-in-class Swag experience for enterprise customers.
You will
Own the Swag product strategy end-to-end, defining the vision, roadmap, and success metrics for our companys physical gifting and merchandise offering.
Drive the use of generative AI across the Swag domain - including the design journey, personalization, recommendations, quality control, content generation, and internal automation.
Lead the evolution of our companys Swag marketplace, including supplier tooling, catalog quality, pricing, inventory signals, customization flows, and fulfillment experiences.
Partner closely with R&D to design scalable, flexible product solutions that balance customer experience, operational efficiency, and supplier realities.
Measure success through a rigorous approach to data and analytics, continuously iterating to improve conversion, satisfaction, margin, and scalability.
Work directly with Operations, Go-to-Market, and Marketing to support enterprise deals, unlock new use cases, and ensure seamless execution.
Deeply understand customer needs through research, data analysis, and direct customer engagement, translating insights into high-impact product decisions.
Define clear product requirements and narratives, from PRDs to interactive prototypes that align stakeholders and accelerate execution.
Act as a senior product leader and thought partner to our Swag business lead, raising the bar for product thinking, craft, and decision-making across the organization.

This role is a great fit for a team player with a can-do mindset who thrives in a collaborative environment, working closely with Engineering, Design, and GTM to align on priorities, tradeoffs, and business needs.

Responsibilities
Own the product lifecycle end-to-end from strategy and discovery through execution, launch, and iteration ensuring clarity, alignment, and communication at every stage.
Define and drive the product vision and roadmap based on market understanding and customer needs, and communicate priorities, tradeoffs, and rationale clearly to stakeholders.
Partner closely with audit and finance users to deeply understand their day-to-day workflows and pain points, and translate insights into clear problem statements, requirements, and measurable success criteria.
Collaborate tightly with Engineering and GTM teams to maintain strong day-to-day execution, rapid feedback loops, and transparent delivery updates.
Use data to evaluate product performance, identify opportunities, and continuously improve outcomes across adoption, quality, and user experience.

We are looking for a highly motivated Product Operations Manager to join our Product team. In this role, you will drive Product & R&D operations within the Platform units, throughout the entire product lifecycle. Your responsibilities will include ensuring seamless execution, working with and managing relations with cross-functional stakeholders, streamlining communications, implementing new and efficient processes, and overseeing impactful projects from initiation to completion.
What You'll Do:
Youll facilitate and oversee the units roadmap planning process, helping the teams to ensure alignment with company objectives.
Youll be proactive and collaborate with Product Managers, engineering, and cross-functional stakeholders, ensuring high-quality delivery and execution of key initiatives, new products, and features.
Youll oversee and manage quality assurance, cross-functional and internal dependencies, and risk management.
Youll help the teams to make data-driven decisions, track success metrics to ensure alignment with business goals and bring impactful results .
Youll act as the central point of contact for all stakeholders, fostering alignment and transparency, and help to enable other teams to drive growth, expansion and adoption of new and existing products.
Youll analyze and optimize workflows, streamlining product and development processes to help scale efficiently while remaining agile and impact-focused.
Youll lead and facilitate high-impact, complex projects from start to completion, removing blockers and demonstrating a proactive problem-solving approach.

Were looking for an Analytics Engineer to join our team and play a key role in shaping how data drives our product and business decisions.
This role is perfect for someone who enjoys working at the intersection of data, product, and strategy. While Product Analysts focus on turning data into insights, youll focus on building the strong data foundations that make those insights possible. You wont just run queries; you will design the data architecture and own the "source of truth" tables that power our strategic decision-making.
Youll work closely with our Growth and Solutions teams, helping them move faster and smarter by making sure the data behind Generative AI, Data-as-a-Service (DaaS), and advanced product models is clear, reliable, and easy to use. Your work will have a direct impact on how we build, scale, and innovate our products.
What Youll Do
Define the Source of Truth: Take raw, complex data and transform it into clean, well-structured tables that Product Analysts and Business Leads can use for high-stakes decision-making.
Translate Strategy into Logic: Work with Product, Growth, and Solutions leads to turn abstract concepts (like "Activation," "Retention," or "Feature Adoption") into precise SQL definitions and automated datasets.
Enable High-Tech Initiatives: Partner with our AI and DaaS specialists to ensure they have the structured data foundations they need to build models and external data products.
Optimize for Usability: Ensure our data is not just "there," but easy to use. You will design the data logic that powers our most important product dashboards and growth funnels.
Maintain Data Integrity: Act as the guardian of our metrics. You will ensure that the numbers used across our product and business reports are consistent, reliable, and logical.

As a Product Manager, you will own a product domain and play a key role in defining its vision, strategy, and execution. Youll work with engineering, data science, security, and go-to-market teams to build impactful solutions that drive our companys mission forward.
This role is broad and flexible, welcoming candidates from various backgrounds who have experience building scalable SaaS products, cloud-based platforms, security tools, or data-driven applications. We want to hear from you whether your expertise lies in product strategy, system architecture, API development, cloud security, AI/ML, or enterprise SaaS.
What Youll Do
Define and execute product strategy, ensuring alignment with customer needs and business goals.
Work closely with engineering teams to develop technical solutions that are scalable, secure, and easy to use.
Collaborate with cross-functional teams, including R&D, UI/UX, Sales, Marketing, and Customer Success, to bring features from concept to launch.
Translate complex technical challenges into product requirements and user-friendly solutions.
Own the product roadmap, prioritize features, and drive execution while balancing speed and quality.
Lead go-to-market efforts, ensuring successful adoption, engagement, and impact.
Stay ahead of industry trends in cloud computing, data security, and AI-driven automation to inform future product direction.
Use data and customer insights to continuously optimize and improve the product experience.

We are looking for an experienced Product Manager to join our Product team and lead major parts of SaaS Security platform, with a growing focus on securing AI capabilities embedded in SaaS applications.In this role, you will design, define, and deliver core product features, working closely with engineering, sales, and marketing. You will help shape how organizations secure modern SaaS environments - including AI-powered features such as copilots, agents, and generative AI integrations - and translate emerging market needs into impactful product capabilities.If you thrive in fast-paced environments, enjoy owning complex products, and want to be at the forefront of SaaS Security in the AI era, wed love to talk.Responsibilities

Define and prioritize product features and capabilities, including security and governance for AI features within SaaS applications
Lead discovery for new product initiatives, focusing on risks and attack surfaces introduced by AI adoption in SaaS environments
Create clear product requirement documents (PRDs / FRDs) and manage the product backlog
Work closely with engineering teams to ensure delivery aligns with the product roadmap and customer needs
Conduct market research and customer conversations to understand how AI is being used in SaaS and the resulting security challenges
Collaborate with sales and marketing on product launches, messaging, and enablement.
Monitor competitors and market trends across SaaS Security, AI Security, and identity-related domains
Balance quarterly planning with the flexibility to rapidly adjust priorities in a fast-changing market

We are seeking an experienced Product Manager - Decisioning (Risk Management) to own and evolve risk decisioning products. This role partners closely with ML Strategists, Engineering Leads and business stakeholders across our Card, BNPL, and emerging product products.

You will be responsible for defining and executing the product strategy that determines who we approve, on what terms, and at what expected loss, ensuring alignment with risk portfolio, regulatory requirements, and long-term unit economics. Transitioning from product-specific silos to a generic, high-velocity engine. This role requires strong judgment, deep analytical thinking, and the ability to translate complex risk logicinto scalable, explainable platforms.

Risk Strategy & Decisioning Ownership

Define and drive the product vision, strategy, and roadmap for Sunbits generic risk and credit decisioning systems. Translate business goals into clear, measurable product behavior across underwriting, pricing, limits, and lifecycle decisions, ensuring the platform can support diverse product lines without rebuilding core logic

Credit & Risk Decisioning Systems

Own the end-to-end decisioning platform (new product) , including real-time and lifecycle risk decisions, policy frameworks (rules and models), risk signal ingestion, persistence layers, and decisioning logic. Ensure the infrastructure is consistent, explainable, and scalable across multiple verticals.

Cross-Functional Partnership

Act as the glue in the "Decisioning Triangle," partnering with ML Leads and Engineer Leads to operationalize underwriting policies, while taking into account the trade-offs between approval rates, loss, revenue, and customer experience. Partner and balance competing requirements from various business owners (Heads of Card, BNPL, etc.) as well as Compliance, Legal, and Operations to ensure high-quality execution and regulatory integrity.

Hands-On Product Management

Act as a hands-on product manager for key initiatives, owning the full product lifecycle from discovery and definition through launch, iteration, and performance monitoring. Use data and experimentation to inform decisions and continuously improve outcomes. Identify and remove bottlenecks in the underwriting flow to drive toward high-automation and speed-to-market.

Risk Metrics & Business Outcomes

Own and drive core risk KPIs, including loss rate, performance, approval rates and customer friction introduced by risk controls. Ensure product decisions directly impact and improve business performance.

Lifecycle Risk Management

Treat risk as a continuous lifecycle by owning initial underwriting, line management, eligibility changes and early warning signals.