דרושים » רפואה ופארמה » Dental Clinical Application Support

This position is ideal for a Dental technician to join our Global Tier 3 Clinical Application Support team. This role involves analysis and troubleshoot dental scanning issues, supporting and train our customers on dental clinic approach and work with our internal teams in R&D, V&V, Operation and Marketing to improve our Dental interface with our customers.
Key Responsibilities
Working with a global Tier 3 support team in resolving clinical application issues related to dental scanning
Troubleshoot and analysis of customer-reported problems, document findings in ticketing systems
Escalate complex clinical cases with detailed RAW data and diagnostics to development team
Provide Root Cause Analysis (RCA) when required
Share feedback with R&D and suggest product improvements
Contribute to knowledge sharing and training for lower-tier support members
Provide Clinic application KPI reports.

our company Algorithms team is looking for clinical dental labelers.
Specifically, were looking for clinically knowledgeable people in the area of dental health that can label findings in dental records.
Key Responsibilities
As a dental labeler at our company you will be responsible for labeling dental records, identifying various dental conditions and findings.
You will be able to work remotely from your home and in flexible hours as convenient for you, except for some training that will be face to face in our company offices.