דרושים » תוכנה » Data Analyst

Meckano provides an advanced end-to-end technological solution for human resource management and organizational efficiency.
We are looking for a talented data Analyst to join our team.
In this role, you will take ownership of end-to-end data analysis, transforming complex data into actionable business insights that support strategic decision-making and drive company growth.
The position is located in Petah Tikva.

Key Responsibilities
Analyze data from various company systems and generate actionable business insights.
Build reports and interactive dashboards for management and for CS, Product, and Marketing teams.
Work with data warehouses and write complex SQL queries.
Maintain and optimize data infrastructure while developing data -driven work processes.

As a Staff Analyst on the Trust and Safety Analytics team, you will be responsible for identifying, making available, and leveraging critical data elements to optimize ability to fight fraud, protect its customers and enforce acceptable use of products and services. Specifically, you will focus on applying your analytical skills to design, support and scale tools, processes, and strategies that proactively identify and mitigate risks across the organization.
Responsibilities:
Collaborate closely with Engineering and Product teams to design, implement, and maintain analytics frameworks, tools, and data systems that support effective data monitoring and risk management strategies, enabling informed, data-driven decision-making.
Take an active role in the analytics team's efforts to manage and enhance Trust and Safety platform capabilities. Provide timely insights and actionable recommendations to strengthen platform performance and address emerging challenges. Develop tools and systems to measure platform health and assess risks, including designing dashboards to track performance metrics, analyze trends, and identify areas that require attention or intervention.
Ensure analytics systems are consistently reliable, accurate, and available. Establish proactive monitoring processes and implement thorough testing to detect and address issues, minimizing system disruptions or delays.
Contribute to effective incident management by using analytics to identify root causes, provide actionable insights, and continuously improve platform risk mitigation solutions.
Stay abreast of the latest developments in AI, and integrate insights into your analysis to address emerging risks

Were looking for a Data Analyst whos passionate about turning data into actionable insights. You will support the analytical backbone of the Duty Drawback program, helping optimize one of our companys most impactful operational processes.
Responsibilities:
Analyze operational data to support drawback claim generation and compliance.
Build and maintain dashboards and KPIs for program visibility.
Support merchant eligibility and participation analysis to uncover new revenue opportunities.
Collaborate with Developers, Product and BI to ensure data accuracy, availability and integrity.
Prepare data extracts for audits and compliance checks.
Support improvements in data workflows, automation, and reporting.

Required Salesforce Analyst
Position Overview:
Be a part of the Global Business Applications group, leading our Post-sale and service organization from an information system perspective using the latest technology of salesforce, Gainsight, Five9, and other related tools including managing integrations between the different information systems, where youll play a key role in shaping our information systems. Leverage cutting-edge Salesforce technologies and related tools to drive business impact, while managing integrations across multiple platforms to ensure seamless data flow and operational efficiency.
Working with latest technology of Salesforce such as Experience cloud (Customer community including e-Commerce, internal community), Digital engagement, Einstein Prediction as well as Learning management system (Appinium), Five9 call center, CMS. Responsible for integrations and creating processes cross-systems.
Using the tools like Agentforce and SF flows you will build customer journeys to support both our employee and the end users. You will be working together with the business in building processes and solutions that simplify both for the customer and the employee.
Key Responsibilities:
Own and manage end-to-end projects and items, from initial scoping and stakeholder alignment through execution, testing, deployment, and post-launch support.
Lead and deliver end-to-end Salesforce Customer Experience solutions, driving initiatives such as Customer Success, Customer Support, Training, Services and more.
Work closely with business stakeholders and technical teams to design and execute complex projects using both out of box features.
Design and analyze various business processes and related data from the requirements gathering to implementation and roll out.
Responsible for evaluating and recommending a configuration that maximizes software capabilities.
Maintenance including problem (ticket) resolution within SLA and highest quality.
Evaluate new tools to be implemented with integration to Salesforce to drive solutions to business process issues and maintain data integrity.
Participate in Agile ceremonies and work within Scrum sprint cycles to prioritize, plan, and deliver Salesforce-related tasks and enhancements.