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We are seeking a Data Analyst with strong business acumen to join our FinOps team. This role combines cloud cost analysis with a deep understanding of financial and business impact, aiming to support strategic decision-making, budgeting, and cloud cost optimization.
The ideal candidate will be able to connect financial data, system usage units, and customer pipeline activity to assess their impact on costs, margins, and profitability. Beyond technical skills, we are looking for someone who can translate data into business insights and deliver clear, actionable recommendations to leadership.What Youll Do Day to Day
Perform in-depth analysis of cloud costs and their impact on key busness KPIs.
Calculate and analyze Cost per Unit determining how much it costs to deliver one unit of a service or product.
Track customer pipeline activity (including onboarding, POCs, cross-sells, etc.) to assess its effect on cloud spend and overall margins.
Build and present executive-level reports and dashboards for leadership and FinOps teams to identify cost drivers and optimization opportunities.
Monitor specific cloud services and applications to detect cost anomalies or unexpected increases, presenting findings with actionable recommendations.
Partner closely with Finance, Business, and R&D stakeholders to link financial outcomes with operational data and support data-driven investment decisions.

We are seeking a data-driven and strategic Cloud FinOps Analyst to enhance our cloud cost visibility, drive cost efficiency, and influence strategic decision making across our engineering organization. In this role, you will play a key part in building and maintaining actionable insights into cloud usage and spend, collaborating with engineering, finance, and product teams to shape a data-informed FinOps practice that supports scale and sustainability.
As a Cloud FinOps Analyst, you will...
Build and maintain cloud cost and usage visibility, providing summaries and detailed usage statistics for resources across the public clouds.
Analyze cloud cost and business data, and propose solutions to problems using advanced analysis methods.
Collaborate with the development and finance teams on cost optimization, budget, forecasting, and showback.
Build a strong correlation between cloud cost and the business usage data represented in a unit economics model.
Develop and track key metrics and performance indicators to evaluate and maintain cloud spend health.
Create real-time alerts based on the data models to identify anomalies in the cloud spend.
Effectively use cloud cost management tools.
Support cloud tagging strategies and ensure accurate cost attribution across teams and products.

we are seeking an eCommerce Business Systems Analyst, a highly technical and IT accomplished professional who has a talent and a love for data and software design. In this role, you will help customers meet their business goals by enabling them to sell their products online. This person will, through a highly technical lens, coordinate efforts to define, design, and implement eCommerce solutions for customers.
Essential Duties & Responsibilities:
Define data architecture to organize data storage based on use requirements.
Communicate with customers to determine requirements.
Define epics, user stories, functional and technical requirements, and specifications; thoroughly explore APIs to learn what exists and to make recommendations to the development team.
Plan for major design elements by creating wireframes that communicate visual requirements and design to the customer and the development team.
Write functional specifications that accurately reflect the customer's needs and are easy for the development team to understand; conduct code reviews.
Create and execute test plans to verify functionality and minimize release issues.
Manage projects implementing eCommerce solutions for our customers so well that they become raving fans!
Collaborate with team members and customers to gather requirements, define project scope, and ensure timely, high-quality completion of work.
Hold weekly meetings with clients to report progress, taking notes and documenting action items.
Create project timelines and help schedule team members effectively.

We are looking for a detail-oriented, proactive, and experienced Collections Analyst to join our finance team. In this role, you will be responsible for managing accounts receivable, ensuring the timely collection of outstanding debts, and maintaining strong customer relationships.
As a Collections Analyst, you will...
Manage a portfolio of accounts, ensuring the timely collection of outstanding invoices
Communicate with customers to resolve payment discrepancies and disputes.
Reconcile customer accounts and process payments accurately
Collaborate with sales and Billing teams to address billing issues
Prepare regular reports on collection activity and account status
Identify and implement process improvements to enhance collection efficiency

Were looking for a strategic and detail-oriented Business Analyst to drive impact across our post-sales teams -including Customer Success, Technical Advisors, Support, and Customer Marketing. In this role, youll play a critical part in shaping and executing our data strategy, providing actionable insights and optimizing key processes.
You will have the opportunity to influence business decisions through data and help scale our customer-facing operations. This is a high-impact role where your work will directly support smarter, data-driven decision-making across the organization
Responsibilities:
Act as the go-to resource for customer data insights and process improvements across teams
Proactively Identify trends, performance gaps, and activity patterns to inform leadership decisions
Support revenue growth by analyzing key business metrics (e.g., Renewal Rate,NRR, GRR, adoption, risk, usage)
Develop and maintain business review cadences including sales forecasts, quarterly business reviews, board meetings and other leadership initiatives
Enhance data usability through tools like Salesforce, Gainsight, Gong using automation and workflow optimization
Ensure data accuracy, implement audit processes and establish standards to achieve impeccable Salesforce data hygiene
Leverage AI-powered tools and predictive analytics to drive smarter decision-making, automate reporting, identify customer trends / risk signals proactively