מי אנחנו?
מפעל שיושב בגוש עציון, בקיבוץ מגדל עוז ומפתח מוצרים לתעשיית התעופה הצבאית והאזרחית.
אז מה אנחנו מחפשים?
Customer Success coordinator
Key Responsibilities:
Manage the full order cycle: receiving, entering, and confirming customer orders
Monitor and track deliveries in coordination with the production and logistics teams
Maintain ongoing communication with customers regarding delivery schedules and updates
Handle customer scorecards, provide feedback internally, and ensure continuous improvement
Define and update supply priorities in collaboration with the production and planning teams
Identify and resolve potential issues proactively to meet customer expectations.
Requirements: Previous experience in customer service, order management, or customer success preferably in a manufacturing or industrial environment
English- mother tongue level must
Strong organizational skills and attention to detail
Proven experience working with international customers.
This position is open to all candidates.