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Our SaaS platform leverages AI to make information accessible, actionable, and measurable, driving productivity and satisfaction for enterprises worldwide. As we scale rapidly to support mission-critical deployments, we are strengthening our engineering foundations across cloud infrastructure, reliability, and operational excellence. About the Role You will play a key role in leading and scaling our DevOps team. Your mission is to ensure that our SaaS platform is reliable, scalable, and efficient, while enabling engineering velocity and high-quality delivery. This is a hands-on leadership role combining technical depth with team management. You will work closely with R&D and Product to continuously improve our infrastructure, deployment processes, and production operations.

Responsibilities:

* Lead, mentor, and grow a team of DevOps/Infrastructure engineers, including 1:1s, career development, and performance feedback.
* Own the CI/CD pipeline strategy, driving faster, safer, and more reliable deployments across services.
* Design, implement, and maintain cloud infrastructure using Infrastructure as Code (e.g., Terraform, CloudFormation, Pulumi).
* Lead the adoption and evolution of Kubernetes-based platforms and cloud-native microservices architectures.
* Drive observability and reliability practices: monitoring, alerting, logging, incident response, and on-call rotations.
* Define and enforce SLAs/SLOs, and lead root-cause analysis and postmortems for production incidents.
* Partner with engineering teams to improve developer experience, build tooling, and reduce deployment friction.
* Own cloud cost, capacity planning, and infrastructure scaling decisions.
* Set technical roadmap and priorities for the DevOps function, in partnership with Engineering leadership.

Advantages:

* Certifications in Azure, AWS, Kubernetes (CKA/CKAD), and FinOps Practitioner.
* Experience with knowledge management or AI/ML-powered SaaS products.

We are looking for an experienced Senior DevOps & Platform Engineer to join our DevOps team and help customers modernize their software delivery platforms, cloud infrastructure, and engineering practices.

This role combines hands-on engineering, software development, platform architecture, and customer-facing consulting. You will work directly with customers to assess their development lifecycle, understand their tooling and processes, and design scalable, secure, and automated solutions that accelerate software delivery and improve developer experience.

Responsibilities
Design, implement, and maintain cloud-native platforms across AWS, Azure, and Kubernetes environments.
Implement and optimize Kubernetes platforms and cloud infrastructure solutions for enterprise customers.
Build CI/CD pipelines, GitOps workflows, Infrastructure as Code solutions, and deployment automation.
Develop automation, integrations, and platform services using Python, Go, and modern engineering practices.
Lead customer discovery sessions, technical assessments, and workshops to understand existing development and operational processes.
Interview Development, Operations, Security, and Leadership teams to identify challenges and improvement opportunities.
Design target-state architectures, platform roadmaps, and implementation plans.
Implement observability, monitoring, logging, and security best practices across customer environments.
Deliver technical presentations, workshops, and knowledge-transfer sessions
Contribute reusable automation, documentation, and internal platform assets.