דרושים » מחשבים ורשתות » Technical Operations Team Leader 23208

We are seeking a highly motivated and experienced IT Operations Team Leader to manage and oversee all internal IT support operations across our global organization. This pivotal role requires someone with strong leadership capabilities, technical expertise, and a passion for driving operational excellence in a fast-paced, cloud-native software environment.
You will lead a distributed team of IT Support Engineers across the US, EMEA, and APAC regions, ensuring the smooth and secure functioning of our internal IT systems and user support services. You will be responsible for critical platforms and processes that enable our employees to work efficiently and securely.
Key Responsibilities:
Lead and mentor a global team of IT Support Engineers across multiple time zones.
Manage daily operations, workload allocation, ticket prioritization, and team performance.
Define and enforce SLAs and KPIs for support services.
Oversee the administration and optimization of key platforms including: Google Workspace, Okta (SSO and identity lifecycle management), Office 365, Mobile Device Management platforms
Ensure all endpoints (Mac and Windows) are properly managed, secured, and compliant with policies.
Supervise the provisioning and deprovisioning of hardware and software for new hires, transfers, and terminations.
Own and continuously improve onboarding and offboarding workflows, ensuring seamless and secure transitions.
Partner with Employee Services and Security teams on cross-functional initiatives, including access reviews, compliance audits, and automation.
Identify opportunities for automation and efficiency gains in IT support operations.
Drive global standardization of IT tools, processes, and documentation.
Lead or participate in cross-functional projects related to internal systems, collaboration tools, and infrastructure.

We are looking for a Site Reliability Engineering (SRE) & Production Team Leader to join our Engineering team. Someone who has a passion for observability, monitoring, automation, and high-availability systems, and who has a desire to solve complex technological challenges with a proactive approach to continuous improvement.
We use an interesting and mixed technology stack: Kubernetes, Terraform, CI/CD pipelines, Datadog, Prometheus, and cloud-native architectures.
In this position, you will use your expertise in building and scaling SRE operations, and will design, implement, and operate a world-class reliability strategy.
About Us
we are a key player the network security field, striving to provide the leading SASE platform in the market. Our innovative approach, merging cloud and on-device protection, redefines how businesses connect in the era of cloud and remote work.
Key Responsibilities
Design, build, and manage our SRE framework to ensure observability, resilience, and high availability.
Develop and automate solutions for proactive monitoring, incident response, and performance optimization.
Improve and maintain our alerting and monitoring stack, leveraging tools like Datadog, Prometheus, and Grafana.
Lead post-mortem analysis and implement continuous improvement initiatives.
Collaborate with DevOps, Engineering, and Product teams to ensure smooth and efficient delivery of reliable services.

We are looking for a Site Reliability Engineer (SRE) to join our Engineering team. Someone who has a passion for observability, monitoring, automation, and high-availability systems, and who has a desire to solve complex technological challenges with a proactive approach to continuous improvement.
We use an interesting and mixed technology stack: Kubernetes, Terraform, CI/CD pipelines, Datadog, Prometheus, and cloud-native architectures.
In this position, you will use your expertise in building and scaling SRE operations, and will design, implement, and operate a world-class reliability strategy.
About Us
we are a key player the network security field, striving to provide the leading SASE platform in the market. Our innovative approach, merging cloud and on-device protection, redefines how businesses connect in the era of cloud and remote work.
Key Responsibilities
Develop and maintain our monitoring, alerting, and logging systems, ensuring high visibility into production environments.
Implement automation to improve system reliability, scalability, and efficiency.
Troubleshoot and resolve production incidents, leading root cause analyses and implementing permanent fixes.
Collaborate with software engineers and DevOps teams to enhance application performance and resilience.
Continuously improve operational processes, focusing on reducing toil and improving reliability.

We are seeking a skilled Engineering Manager to lead the Broker Platform Team responsible for building the next-generation on-premises platform that hosts collectors and actors within customer environments and connects securely to the Cortex Cloud. This platform VM provides a container-based runtime environment, designed for flexibility, scalability, and performance in diverse enterprise environments.
This role requires strong leadership, container technology knowledge along with experience in systems, networking, and secure software delivery. In this role you will work with multiple partners across Cortex Cloud and lead the engineering strategy and vision for Broker platform.
Your Impact
Key Responsibilities:
Lead and scale a high-performing engineering team building a containerized on-prem platform for hybrid deployment models.
Drive architecture and implementation of cortex platform for on-prem collectors and actors.
Ensure platform interoperability across virtualization platforms and operation systems.
Oversee integration with Cortex Cloud and ensure reliability in customer-hosted environments.
Define and manage execution of technical roadmaps, working closely with product, security, and infrastructure teams.
Establish strong security engineering practices across platform components.
Guide the adoption of modern DevOps and CI/CD pipelines for container-based development.
Support team growth through mentorship, coaching, and structured talent development.

we are a global leader in cybersecurity, dedicated to protecting organizations from cyber threats. Our team is at the forefront of developing innovative cloud solutions, and we are looking for a Senior DevOps Engineer to join our Cloud Network Security group.
Key Responsibilities
As a DevOps Engineer at our company, you will design, implement, and manage CI/CD pipelines, collaborate with cross-functional teams, and ensure the high availability and reliability of our cloud-based services and solutions.
Responsibilities:
Design, implement, and manage CI/CD pipelines to automate the deployment of SaaS
Collaborate with development, QA, and operations teams to ensure smooth and reliable software releases.
Monitor system performance and troubleshoot issues to ensure high availability and reliability of our services.
Implement and manage infrastructure as code (IaC) using tools like Terraform, CloudFormation and ARM.
Optimize system performance, scalability, and security.
Develop and maintain documentation for infrastructure and deployment processes.

We are looking for a Release Manager to be responsible for managing the complete software delivery life cycle. Working on cyber security cutting edge technology software with the engineers teams from the planning phase to the deployment phase through the development and testing phases.
In this role, you will be responsible for the smooth deployment and release of code to internal and customer environments.
You will lead major integrated projects within Secure Access Service Edge (SASE) platform.
To do so you will work closely with the development, DevOps and Products teams managing the complete software delivery life cycle and use and improve our CI/CD pipelines, focusing on reducing toil in the development and lead our deployment into production.
As part of that release process, you will be helping bring code from internal environments to customer sites smoothly, and without incident.
About Us
we are a key player the network security field, striving to provide the leading SASE platform in the market. Our innovative approach, merging cloud and on-device protection, redefines how businesses connect in the era of cloud and remote work.
Key Responsibilities
You will be responsible for the Release Management lifecycle that involves stages such as scheduling the release, coordinating between teams, and deploying of release as per the schedule, desired quality and within budget.
You need to Improve and define the release management tools to improve tracking and status of the release.
Responsible for collaborating with system engineering/product architects and identifying dependencies, both logical and technical.
Collaborate with program and product management to define a release schedule for all components under management, and maintain a forward schedule of changes.
Responsible for ensuring that all Implementation plans are consistent with defined Release Services Processes and are repeatable.
Conduct Post-Deployment Analysis of all implementations and reporting of established metrics.
Team up with relevant development teams responsible for building and improving the CI/CD process and automation tools.
Participate in Continual Service Improvement (CSI) efforts for all Release Services Process and Procedures
Lead the Go-Live activities to deploy the software successfully.
Coordinate the release schedule and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates.
Make improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management.

Join our companys Harmony SASE - a game changing hybrid SASE platform
We are looking for a talented Full stack Team Leader with a strong backend and UI orientation and exceptional leadership skills to join our Harmony SASEs forefront team at our company, which building cutting-edge, large-scale solutions that redefine cloud security and network management.
As part of our team, youll work with the latest technologies, solve complex engineering challenges, and play a key role in developing scalable and resilient Full Stack systems. If youre passionate about innovation, cloud security, and high-performance architecture, this is your opportunity to make an impact!
About us:
we are a key player in the network security field, striving to provide the leading SASE platform in the market. Our innovative approach, merging cloud and on-device protection, redefines how businesses connect in the era of cloud and remote work.
Key Responsibilities
Oversees End-to-end features development including research, design, testing, deployment and monitoring
Promotes technological and architectural decisions
Develop testable, reusable, and effective code to create high performance application
Analyze and improve efficiency, scalability, and stability of various components in our system and the team
Collaborate with Designers, Product Managers, Program Managers, Architects and Software Engineers to deliver the best product to our customers
Mentor team members, providing guidance and support to enhance their skills and career growth
Manage projects, ensuring timely delivery and alignment with business goals
Handle production incidents, ensuring quick resolution and minimal impact on users.

We looking for a hands-on Team Lead to head our talented Architects Team.
This role is perfect for a seasoned software architect with a strong development background, proven leadership capabilities, and deep expertise in system design, networking, and cloud architecture.
As the Architects Team Lead, youll manage and mentor a highly skilled team, set the architectural vision, and drive the design of our next-gen Firewall-as-a-Service and Zero Trust solutions. You'll collaborate closely with engineering leadership, product, and other tech leads to ensure scalable, secure, and high-performance systems.
About Us
we are a key player the network security field, striving to provide the leading SASE platform in the market. Our innovative approach, merging cloud and on-device protection, redefines how businesses connect in the era of cloud and remote work.
Key Responsibilities
Lead and mentor a team of software architects.
Own the architectural roadmap and ensure alignment with business and R&D strategy.
Guide hands-on design, POCs, and critical architecture decisions.
Partner with R&D leadership on planning, innovation, and execution.
Promote engineering excellence, security, and scalability best practices.
Collaborate with cross-functional groups to ensure architectural consistency across the org.

Join our companys Harmony SASE - a game changing hybrid SASE platform.
We are looking for a talented Full stack Technology Leader with a strong backend and UI orientation and exceptional leadership skills to join our Harmony SASEs platform team at our company, which building cutting-edge, large-scale solutions that redefine cloud security
As part of our team, youll work with the latest technologies, solve complex engineering challenges, and play a key role in developing scalable and resilient Full Stack systems. If youre passionate about innovation, cloud security, and high-performance architecture, this is your opportunity to make an impact!
About us:
we are a key player in remote access security solutions, striving to provide the leading SASE platform in the market. Our innovative approach, merging cloud and on-device protection, redefines how businesses connect in the era of cloud and remote work.
Key Responsibilities
Lead the design and development of impactful features throughout their entire lifecycle.
Explore and integrate emerging technologies to ensure our product remains at the forefront of the industry.
Continuously optimize system performance, scalability, and reliability through thoughtful analysis and improvement of key components.
Collaborate cross-functionally with Designers, Product Managers, Program Managers, Architects, and Engineers to deliver cohesive and high-quality solutions.
Mentor and empower team members to grow their technical skills and advance in their careers through knowledge sharing and supportive guidance.