דרושים » תוכנה » Salesforce Business Analyst

As a Sr. Business Applications Analyst, you will be critical in driving process improvements, developments and optimization of our Salesforce platform and other business applications. This hybrid position combines proven technical development understanding with business process analysis, allowing you to bridge the gap between business needs and technology solutions. Your primary focus will be on enhancing our systems to support business objectives, streamline processes, and improve operational efficiency.
You will work closely with cross-functional teams to understand our current Salesforce setup, identify areas for improvement, and implement scalable solutions that align with industry best practices and business goals.
Key Responsibilities:
Salesforce Development: Design, develop, and maintain Salesforce-based solutions, including custom applications, automation, and integrations with third-party tools.
Ensure best practices in Salesforce development, adhering to security, scalability, and maintainability standards.
Business Process Analysis: Collaborate with business stakeholders to evaluate and improve existing processes, identifying inefficiencies and proposing Salesforce-based solutions to ensure best practices in development, adhering to security, scalability, and maintainability standards.
Solution Design and Implementation: Develop technical specifications and implement thoughtful, high-quality solutions that meet business requirements, ensuring alignment with best practices.
Cross-Platform Solutions: Act as the technical point of contact for designing and implementing complex, cross-platform solutions, supporting all Information Systems (IS) initiatives.
Agile Development: Work in an Agile environment, contributing to user stories, continuous integration, and test-driven development to deliver high-impact solutions.
Documentation and Collaboration: Maintain clear and thorough documentation for all technical designs, processes, and solutions. Foster strong collaboration between technical teams and business users to ensure successful project outcomes.

The Director will oversee the MIS GTM Business Applications team, responsible for managing and optimizing Salesforce (SF) and other essential business applications that drive operational success. This role will partner closely with Revenue Operations, Business Operations, Marketing Operations, and other Ops teams to deliver strategic projects, drive ongoing improvements, and ensure seamless integration of business tools. The Director will own the maintenance, performance, and evolution of these platforms, directly managing a team of Business Analysts, Project managers and Systems Administrators to enhance their expertise.

Why This Role is Exciting

Lead transformative projects that drive innovation, enhance operational efficiency, and directly contribute to business growth across our GTM (Go-To-Market) and Operations teams.
Lead innovative technology initiatives that integrate AI, automation, and advanced analytics into core business processes.
Foster a culture of growth, empowering teams to develop new skills, pursue innovation, and elevate their technical and business acumen.
Key Responsibilities

Strategic Leadership: Define and execute the vision for GTM-related business applications in alignment with GTM and Ops teams, ensuring technological solutions drive business growth and efficiency.
Salesforce & Business Applications: Oversee the architecture, configuration, and optimization of Salesforce and integrated platforms, ensuring scalability, reliability, and performance.
Project Execution: Lead the delivery of major cross-functional projects, leveraging automation, AI, and advanced technologies to drive innovation and efficiency.
CPQ Ownership: Manage and improve the CPQ (Configure, Price, Quote) processes, ensuring it aligns with sales, finance, and operations requirements.
Operational Excellence: Establish and track KPIs for project success, application performance, and team growth, fostering a results-driven culture.
Team Management & Development: Directly manage, mentor, and coach the GTM-focused team of Business Analysts and Systems Administrators, creating growth opportunities and enhancing their skills in business analysis, application development, and project management.
Collaboration: Collaborate with cross-functional Ops teams (Revenue, Business, Marketing) and business leaders to ensure seamless integration, continuous improvement, and strategic alignment of tools and processes

The global Revenue Operations Manager is responsible for optimising and scaling revenue-generating processes across the company. This role will collaborate with Sales, Marketing, Finance, and Customer Success teams to ensure operational efficiency, data accuracy, and strategic alignment. The primary focus is to drive predictable revenue growth by analysing performance, optimising tools and processes, and providing insights for CRO.

Key Responsibilities:

Optimise B2B sales processes, identify inefficiencies, and present data-driven solutions to enhance revenue growth.

Process Optimization:
*Streamline and improve sales processes to improve sales cycles and conversion rates performance.
*Develop and manage standardized workflows to increase efficiency across all sales operations.

Tool Mastery:
*Ensure proficiency and optimal use of systems such as Salesforce, Salesloft, ZoomInfo, DocuSign, power BI and LinkedIn Sales Navigator to support sales goals.

Data-Driven Decision Making:
*Utilise data analytics to provide insights, improve forecasting, and inform revenue strategies.
*Implement performance metrics and dashboards to monitor and enhance sales performance.
*Analyse market trends, customer behaviour, and revenue data to provide insights for business planning and strategy.

Forecasting & Planning:
* Provide revenue forecasting and pipeline analysis to support decision-making.
* Work with Finance to ensure the accuracy of revenue forecasting and alignment with overall business goals.

Process Improvement:
*Identify bottlenecks and inefficiencies in the sales and revenue lifecycle.
*Develop and implement processes that increase operational efficiency and improve scalability.
*Ownership of enforcement of execution of Sales playbooks among BDRs and AEs.
*Pipeline management - building definitions

Cross-Departmental Alignment:
*Facilitate collaboration between sales, marketing, and operations to align with overall company goals.
* Manage sales operations manager with broader business objectives to drive revenue growth.

As a Customer Success Business Analyst, you will serve as a bridge between business stakeholders and technology teams, helping to translate business needs into technical solutions and play a key role in helping leadership to make data-driven decisions. You will analyze processes, deep dive into our entire customer success domain (Upsells, Downsells, Uplift, Downlift and Churn), gather requirements, and contribute to the development of strategies and solutions that improve operational efficiency and drive business growth.
What will you do?
Collaborate with business stakeholders to understand their objectives and requirements.
Develop and maintain dashboards to monitor CS KPIs and performance (individual/department level).
Prepare executive summaries and presentations to communicate findings and recommendations to CS management
Assist in analyzing productivity, looking at measures like attainment, NDR, GDR, renewal rate and many more to help our CS team reach their goals
Analyze data to identify trends, patterns, and insights that can inform decision-making.
Create detailed documentation of business requirements, processes, and workflows.
Communicate insights effectively to stakeholders using data visualization tools.
Provide regular updates on project status and issue resolution.
Maintain effective communication with business stakeholders and project teams.
Collaborate with cross-functional teams to identify and implement process improvements.

Were looking for a CRM Implementation Specialist to support the technical aspects of CRM system implementations. This is a growth-oriented role, ideal for someone early in their career whos eager to develop expertise in CRM systems, technical architecture, data management, and business processes. Youll work closely with cross-functional stakeholders to ensure the CRM solution meets organizational needs and delivers maximum value.

What You'll Do:

System Configuration:
Configure CRM system settings and workflows to meet the organization's specific requirements.
Customize the CRM interface and user experience.
Test and validate system configurations to ensure they are functioning as intended.
Technical Leadership:
Provide technical guidance and expertise throughout the CRM implementation process.
Oversee the design, development, and testing of CRM system components.
Ensure that the CRM solution aligns with the organization's technical architecture and standards.
Technical Support:
Provide technical support to users and administrators of the CRM system.
Diagnose and resolve technical problems.
Document and maintain technical documentation.
Data Migration:
Develop and execute data migration plans to transfer data from existing systems to the CRM system.
Ensure data quality and integrity during the migration process.
Troubleshoot and resolve any data migration issues.
Project Coordination:
Coordinate with project managers and product owners to ensure that the CRM implementation aligns with project timelines and objectives.
Provide technical input and recommendations for project planning and execution.

Were looking for a HRIS Analyst to join our People Analytics team and spread the power. In this role, you will collaborate with our operations team to ensure system requirements are met, updates are implemented, and users are effectively trained. You will work closely with multiple stakeholders, including IT and HR teams, to understand and address business needs.
WHAT YOULL DO
Act as the HRIS system expert, leveraging your expertise in design, configuration, testing, training, and implementation, with an emphasis on Time Tracking & Absence, Talent, and Payroll modules.
Identify opportunities for process improvements and optimization in key functional areas.
Gather business requirements, document user stories, identify gaps, and translate business needs into functional design specifications.
Collaborate with People Operations, HR, Talent Management, and Operations teams to understand business needs and deliver solutions that align with overall strategies.
Maintain, support, and enhance the HRIS system, staying updated on the latest features and functionalities.

A SaaS B2B solution that tackles one of the biggest challenges in financial departments: the overflowing amount of data that, up until now, was managed by tons of Excel sheets. We take this scattered and unstructured data and consolidate it into a single source of truth enabling finance professionals to follow it, manage it, and create the ever-needed order within the realm of finances.
If you are excited about improving the way people work with technology and innovation? If so, you've found the perfect opportunity!

seeking an experienced senior product manager that will take a pivotal role in our collaboration, data visualization, and analytics initiatives. We're searching for someone with approximately 5 years of experience in driving impactful solutions that cater to the unique needs of finance teams in small and medium-sized businesses.

If you are passionate about solving customers problems and excel at collaborating closely with talented teams to deliver meaningful solutions, then this role is the perfect fit for you! Join us in transforming how finance teams work and helping businesses thrive.

What You'll Do
Own features and product development through a full life cycle (e.g., ideation, design, implementation, launch).
Engage with customers and our customer success teams to identify and prioritize our customers' problems and needs, gather feedback to iterate on existing products, and identify opportunities to drive solutions that best solve these problems while advancing our business goals.
Dive into data and conduct market research to identify trends and understand the competitive landscape to inform product development decisions.
Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to drive successful product development and launches.
Create and maintain a comprehensive product roadmap, ensuring alignment with business stakeholders.
Create and maintain product documentation, including user guides and training materials.

We are looking for a Risk Analyst to help us build, design, and manage risk analytics & reporting for our existing portfolio of merchants across all operating countries. Youll be responsible for developing, publishing, and fine-tuning the analytics and reporting requirements for our Global business for the Risk team.
The role requires strong Data Analytics, Business Intelligence, and Visualization skills and the ability to explain complex situations and concepts through data-driven storytelling.
This role also has scope for building risk models for our existing portfolio of merchants to mitigate the existing financial risk. Modelers will be taking the responsibility of defining the problem statement, building the solution, and offering an optimal strategic approach to implement the solution within the existing ecosystem and showcase value addition.
The role will require coordination with teams within Risk and across and managing senior stakeholders within the Risk function. You will need to work with Risk team members to understand their analytics and reporting requirements and build the same. You will be a key member of the team working in a fast-paced environment on impactful assignments with the exposure to work directly with senior management across the company.
Key Responsibilities:
Own (Build and maintain) the Risk reporting area for the Global Risk team and publish reports aligning with the requirement timeline
Perform analysis throughout the entire customer lifecycle, including acquisition, portfolio management, and collections providing actionable MI on all aspects of portfolio performance
Provide support to the business by addressing inquiries and offering ad hoc insights into portfolio and strategies.
Develop and maintain the Risk models used to manage customer credit and fraud risk including exposure and default methodologies and associated behavioral measures.
Design, Development, and maintenance of analytical solutions related to risk.
Providing the business and other stakeholders with advice and support on model use, model impact, and model implementation
Supporting external engagement and internal governance in relation to risk models and model frameworks
Requirements
Were looking for someone with moderate experience (Minimum 2-3 years) of working in a financial services / bank or fintech company with exposure to solving risk-related problems equipped with analytical and relevant skill sets.

We are an ever-evolving company, driven by our passion for video.
Weve grown from a small start-up to a thriving business,
and have been a part of the biggest global ad agency for ten years.
Our main priority is maintaining our fun and determined environment
and keeping our employees engaged in their work.
We need people that are as passionate about video and the ad tech industry
If you are ambitious, hardworking, and motivated, we want to get to know you
About the Position
We are looking for a detail-oriented and proactive Data Analyst who is passionate about transforming data into actionable insights.
This role involves working closely with cross-functional teams to support data-driven decision-making in a fast-paced environment.
Youll play a key role in shaping data strategy and delivering insights that impact global business decisions.
Key Responsibilities:
Collect, process, and analyze data from various sources to drive business performance.
Design and build interactive Power BI dashboards and reports.
Collaborate with business stakeholders to understand data needs and translate them into analytical solutions.
Identify trends, correlations, and insights to inform strategic decisions.
Maintained and optimized data models, reporting pipelines, and documentation.

We are an ever-evolving company, driven by our passion for video.
Weve grown from a small start-up to a thriving business,
and have been a part of the biggest global ad agency for ten years.
Our main priority is maintaining our fun and determined environment
and keeping our employees engaged in their work.
We need people that are as passionate about video and the ad tech industry.
If you are ambitious, hardworking, and motivated, we want to get to know you
We are looking for a detail-oriented and proactive Data Analyst who is passionate about transforming data into actionable insights. This role involves working closely with cross-functional teams to support data-driven decision-making in a fast-paced environment. Youll play a key role in shaping data strategy and delivering insights that impact global business decisions.
Key Responsibilities:
Collect, process, and analyze data from various sources to drive business performance.
Design and build interactive Power BI dashboards and reports.
Collaborate with business stakeholders to understand data needs and translate them into analytical solutions.
Identify trends, correlations, and insights to inform strategic decisions.
Maintained and optimized data models, reporting pipelines, and documentation.