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נאספה מאתר אינטרנט
24/04/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
we are looking for a technical engineer with knowledge in the IT and software worlds who is willing to join a fast-paced, high-energy escalation team working on resolving customer issues, designing large complex deployments, improving company products, and training other tiers. Successful candidates will need to have excellent organizational, communicational, self-management and self-learning skills.

Essential Functions:

Troubleshooting complex software modules based on written and verbal descriptions provided by technical support, sales, account managers, and customers.
Participation in internal and external calls to provide technical insight into the issue experienced by the customer and provide fixes and workarounds.
Work with QA and development teams to recommend resolutions, provide insights, and make sure issue fixes are being implemented into the products.
Creation and delivery of training materials for technical support and sales engineers.
Participation in the creation of internal knowledge base articles.
Participation in the software early availability activities, deploying beta code, troubleshooting, and delivering feedback.
Requirements:
Good troubleshooting skills and methodological approach.
Previous experience with customers (working remotely and/or on-site visits).
Experience working with cloud and on-premises software.
Ability to effectively communicate technical and non-technical concepts to both technical and non-technical audiences.
Ability to learn modern technologies and adapt to changes in requirements or technology stack.
Excellent team player.
Capability to prioritize tasks and manage time effectively.
Ability to pay attention to details in issue descriptions, documentation, and requirements.
Demonstrated experience in writing code projects with Python major advantage.
Knowledge in networking technologies: HTTP, SMTP, SSL, TCP/IP, DNS, network components (routers, switches, firewalls, proxies).
Demonstrated knowledge in Microsoft products: Windows servers and workstations, Active Directory, Exchange, SharePoint.
Demonstrated knowledge in MS SQL advantage.
Demonstrated knowledge in working with Linux environments installing, configuring networking, writing bash scripts, and more.
Prior experience working as software integrator or professional services major advantage.
IT experience in SMB or Enterprise organizations advantage.
Experience with cloud platforms such as AWS, Azure, or GCP advantage.
This position is open to all candidates.
 
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פורסם ע"י המעסיק
09/05/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Deep Instinct, the first cyber security company to apply Deep Learning to cyber security is looking for a Senior DevOps Cloud Engineer. Deep instinct is an innovative start-up that has a unique and game-changing software solution to protect Fortune 500 End-Point users against Zero Day & APT cyber-attacks. This is an incredible opportunity to get in early at a Pre-IPO Cyber Security company that is poised to do huge things! We're on a mission to disrupt the cyber security market and the time is NOW! You will take part in Developing, maintaining, and optimizing our products and their production environments. Play a key role in designing our transformation from a single tenant service to a high scale multi-tenant HA cloud native solution. Influence and optimize our software delivery lifecycle, Infrastructure as code, container orchestration, artifact managers, monitoring, and more while working closely with development and research teams.

Office Location:
TLV Office

Region:
Israel

Responsibilities::
What kind of things we do? Streamline the software development lifecycle by identifying pain points and productivity barriers and determining ways to resolve them. Collaborate closely with development teams to understand their current build and release processes and make recommendations for improvement. Partner with cross-functional stakeholders, including development, research, operations, quality assurance and security, to streamline processes. Provide guidance to development teams to improve performance and operability of the solutions they develop. Build and maintain the CI/CD pipelines to improve developer productivity, agility, and code quality. Develop and continuously improve automation solutions to enable teams to build, deploy and test code efficiently and consistently. Ensure that systems meet business and customer needs for reliability and availability. Monitor and manage application performance and service quality, including initial troubleshooting, identification of root cases and issue resolution. Work closely with cross-functional stakeholders to analyze and troubleshoot complex production issues.


Why Work With Us::
Deep Instinct , is the first cyber security company to apply Deep Learning as a platform. We are the only cyber security company harnessing the power of deep learning to prevent 99% of known and unknown attacks from malware and zero-day threats. Deep Instinct Prevention for Endpoints . Prevention of malicious files at the endpoint is critical. Deep Instinct prevents known, unknown, zero-day, and ransomware from executing on the endpoint Deep Instinct Prevention for Applications. is an agentless, on-demand, anti-malware solution for the enterprise that is device and system agnostic. With our unique, industry-leading deep learning ap
Requirements:
What are we looking for? +6 years of relevant DevOps experience. Hands-on experience with designing, building, and managing production-grade infrastructure on GCP +3 years of hands-on experience writing and managing automated Infrastructure as code. +3 years of experience writing automations with one of the following scripting languages: Ansible, Python, Groovy. +2 years of Hands-on experience building and managing Kubernetes clusters in production environments. +2 years of hands-on experience designing and building CI/CD for containerized based applications (Jenkins, GitHub actions, ArgoCD, Cloud Build & Deploy) Strong collaboration skills, with a demonstrated ability to work well as part of a team. Experience with agile development and a strong understanding of DevOps principles. Ability to investigate and analyze information, and to draw conclusions. Flexibility, adaptability, and desire to learn new languages and technologies. Strong verbal and written communication skills. B.Sc. (or equivalent) in Computer Engineering, Computer Science, or related technical discipline – Advantage
This position is open to all candidates.
 
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נאספה מאתר אינטרנט
17/04/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are currently in search of an Escalations Engineer to join our R&D team. As an Escalations Engineer, your primary responsibility will be to assist our R&D team with resolving and handling technical issues raised by our support team. You will be working closely with both R&D and support, deep dive into the code and have a direct impact on customer satisfaction and product improvement. Youll have hands-on experience with our tech stack and become an expert on the product.

Responsibilities
Be the first line of contact for bugs raised by customer support and run a thorough analysis of complex technical issues.
Serve as a focal point and work closely with various teams, including R&D, product, and customer support, to increase customer satisfaction and improve our product.
Work with technical teams, including DevOps and engineering, to build an arsenal of internal tools and automations to be used by various customer-facing teams.
Know the product inside and out and provide training for the customer-facing teams.
Contribute to both customer-facing and internal documentation manuals
Requirements:
Minimum of 2 years of experience in Tier 3 support. Alternatively, a degree in software development or a related field
Active directory, azure, analyzing packet captures, infrastructure related hands-on experience major advantage
Knowledge and hands-on experience with part of our tech stack - Go, Python, react, bash, PowerShell, Linux, NoSQL
Familiarity with security and identity protection concepts a plus
Excellent communication and collaboration skills with the ability to present and explain complex technical concepts in a simplified way
Strong analytical skills and details oriented with the ability to see the bigger picture from a limited set of data
Ability to work independently and prioritize multiple projects in a fast-paced environment
This position is open to all candidates.
 
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נאספה מאתר אינטרנט
17/04/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We're looking for Technical Support Engineer as part of the Support Team, based at our technically advanced R&D Center located in Tel Aviv. As a member of the world wide support team, the Technical Support Engineer will provide product support services to Impervas customers and prospects.
Requirements:
Minimum 3 years of experience in one of the following fields:
Technical Support
Networking
Excellent communication (written and verbal) and interpersonal skills - English
Excellent analytical and problem solving skills with a strong sense of customer commitment
Solid understanding in networking (e.g. TCP/IP, routing protocols)
Hands-on experience with Traffic Analysis (Wireshark/tcp dump)
Good understanding of computer systems and other tech products
Experience in working with Worldwide customers- Advantage
Experience as TAM and\or technically managing high profile accounts\customers- Advantage
Hands-on experience with:
HTTP protocol
Various SQL Databases (such as Oracle and MSSQL)
Unix-like operating systems
Virtual and/or Cloud based Environments (such as VMWare and AWS\Azure)
Installation, configuration and maintenance of Web Servers such as IIS / Apache
Load Balancers, Application / Network Firewalls, and similar technologies
Knowledge in SSL and PKI fields
Advanced certifications such as CISSP/CCNP/DBA etc.
Degree in Computer Science or related field
Must Be:
Team player and positive personality person
Enthusiastic about problem solving
Coachable and open to learn from feedback
Eager to learn new technologies
Fast thinker
Analytical thinker
Self-learner, Autodidact
Striving for excellence
This position is open to all candidates.
 
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נאספה מאתר אינטרנט
09/05/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for an experienced Tier 3 Support Engineer to provide excellent customer service .
What youll do:
Provide technical support within the desired SLA while ensuring that customer satisfaction goals are achieved
Take ownership of customer issues and follow problems through to resolution
Manage escalations
Evaluate root cause analysis to eliminate recurring customer issues
Provide follow the sun service
Handle incoming tickets through the Support portal independently and in a professional way
Troubleshoot our Platform issues reported by our Customers, including Functionality, usability related issues, and complex issues
Interact effectively with a wide variety of customers with different requirements and backgrounds, including the Customers development teams to understand the nature of the issue, communicate steps to resolve, and provide consultation on best practices
Should be able to quickly replicate customer issues in the support test environment (Lab)
Collaborating with Engineering and Product team.
Requirements:
At least 3-4 years of technical Support engineering experience
Experience in working with multi tier and complex applications
Experience working with ticketing systems such as Salesforce
Hands on experience in on-prem as well as SaaS customer Support
Strong analytical and troubleshooting skills
Service-oriented personality with a can-do attitude
Excellent interpersonal and communication skills both written and verbal English
BS/BA in Information Technology, Computer Science, or a related discipline; professional certification is an advantage
Experience with monitoring tools (Datadog or others)
Experience supporting REST API (API Gateway)
Familiar with SaaS and Cloud environments like Salesforce, GCP (& GSuite), Azure, AWS
Familiar with web-based products - different OS browsers (Cookies, local storage, incognito)
Knowledge on authentication technologies such as FIDO-based biometrics
Knowledge on Authentication, Federation SSO protocols and specifications: OIDC (2.0), OAuth, SAML, etc.
Public Key Infrastructure (PKI), X.509 certificates, SSL/TLS
Good knowledge on Mobile Platforms (IOS, Android)
A team player with the ability to work independently.
This position is open to all candidates.
 
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נאספה מאתר אינטרנט
21/04/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
We are looking for a Software Engineer to join the Cluster team.
Why would you love this job?
As a member of the Core Platforms group, you will be responsible for the software behind the fastest NoSQL clusters on earth, supporting more than 200 million ops/sec at sub-millisecond latency with true linear scalability.
​Our ideal candidate is a strong individual that loves to work with a diverse team of bright and ambitious people.
You are passionate about technology in general and specifically the challenges around cloud, performance, and distributed computing. You are a quick learner, always eager to learn and improve.
You are able and willing to share your knowledge and guide other team members.
If youre all that, fun to work with, and want to make an impact while contributing to a wildly successful startup, then this is the right challenge for you.
What youll do:
Develop the next generation of our Cluster products and solutions.
Own and lead our Cluster features end-to-end, from design through development and deployment.
Debug, maintain, and improve the Cluster infrastructure, enhancing its ability to handle many thousands of databases with millions of requests per second.
Provide technical leadership and guidance to other team members.
Participate in various open source projects that we maintains and/or contributes to.
Work closely with team members, Product, DevOps, Support, Customer Success, and other R&D teams.
Requirements:
4 or more years of hands-on backend development experience working on a large-scale production-grade system (preferably in PythonGo)
Excellent coding skills with a good understanding of large-scale architecture and design patterns
Experience with cloud computing and operating systems (specifically Linux)
A B.Sc. in Computer Science or Software Engineering/equivalent experience
Self-directed, ambitious, and eager to learn new things. Passionate about technology (always learning about new tech)
Extra great if you have:
Experience designing and implementing distributed systemsa BIG advantage
Experience with NoSQL databases
Experience with Python
Experience with at least one of the big cloud platforms
Have participated in an end-to-end big data and/or large scale performance challenge
This position is open to all candidates.
 
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נאספה מאתר אינטרנט
09/05/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a Senior DevOps Cloud Engineer.
This is an incredible opportunity to get in early at a Pre-IPO Cyber Security company that is poised to do huge things! We're on a mission to disrupt the cyber security market and the time is NOW!
You will take part in Developing, maintaining, and optimizing our products and their production environments.
Play a key role in designing our transformation from a single tenant service to a high scale multi-tenant HA cloud native solution.
Influence and optimize our software delivery lifecycle, Infrastructure as code, container orchestration, artifact managers, monitoring, and more while working closely with development and research teams.
RESPONSIBILITIES:
What kind of things we do?
Streamline the software development lifecycle by identifying pain points and productivity barriers and determining ways to resolve them.
Collaborate closely with development teams to understand their current build and release processes and make recommendations for improvement.
Partner with cross-functional stakeholders, including development, research, operations, quality assurance and security, to streamline processes.
Provide guidance to development teams to improve performance and operability of the solutions they develop.
Build and maintain the CI/CD pipelines to improve developer productivity, agility, and code quality.
Develop and continuously improve automation solutions to enable teams to build, deploy and test code efficiently and consistently.
Ensure that systems meet business and customer needs for reliability and availability.
Monitor and manage application performance and service quality, including initial troubleshooting, identification of root cases and issue resolution.
Work closely with cross-functional stakeholders to analyze and troubleshoot complex production issues.
Requirements:
+6 years of relevant DevOps experience.
Hands-on experience with designing, building, and managing production-grade infrastructure on GCP
+3 years of hands-on experience writing and managing automated Infrastructure as code.
+3 years of experience writing automations with one of the following scripting languages: Ansible, Python, Groovy.
+2 years of Hands-on experience building and managing Kubernetes clusters in production environments.
+2 years of hands-on experience designing and building CI/CD for containerized based applications (Jenkins, GitHub actions, ArgoCD, Cloud Build & Deploy)
Strong collaboration skills, with a demonstrated ability to work well as part of a team.
Experience with agile development and a strong understanding of DevOps principles.
Ability to investigate and analyze information, and to draw conclusions.
Flexibility, adaptability, and desire to learn new languages and technologies.
Strong verbal and written communication skills.
B.Sc. (or equivalent) in Computer Engineering, Computer Science, or related technical discipline Advantage
This position is open to all candidates.
 
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נאספה מאתר אינטרנט
15/04/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking to hire a talented and experienced Backend Software Engineer for our Data Detection & Response product to join us and be a part of the companys early stage core team.

The Detection team is composed of talented Backend Engineers and is responsible for building our real-time threat detection product, analyzing events at hyper-high scale and looking for malicious activity that can harm users. You will be working with other R&D teams, researchers, product managers, and designers.

RESPONSIBILITIES
Designing and implementing core components within the detection architecture, including microservices, ETLs, and core libraries
Planning and implementing the rollout, testing and monitoring of features deployed to production end to end
Conducting design and code reviews with the other team members
Analytical approach for scale, optimizations and data-driven decisions
Drive and passion for pushing cross R&D-product workflows and initiatives
Requirements:
4+ years experience in software development with Python, Typescript, or Javascript
In-depth understanding of modern SaaS application architecture and best practices
Proficient experience with relational database management systems
Demonstrated capability in working within a microservices architecture and cloud-native environments, preferably with AWS
Strong organizational skills with the ability to prioritize tasks effectively
A Bachelors degree in Computer Science, Engineering, or equivalent experience is required
Self-motivated with a passionate approach to work
Familiarity with frameworks such as Nest.JS and FastAPI - an advantage
Knowledge in the Cyber Security or Data Security domain - an advantage
Experience with detection and response platforms, like XDR or EDR - an advantage
This position is open to all candidates.
 
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נאספה מאתר אינטרנט
06/05/2024
Location: Tel Aviv-Yafo
Job Type: Full Time
As a Program Manager, you'll be responsible for directly and fully supporting and engaging in the work and projects of the Falcon Application Security Posture Management (ASPM) team whose mission is to enrich Falcon Cloud Security by helping make cloud environments and applications secure and resilient.

Your primary focus will entail driving the scheduling, scoping and execution of projects for the teams you support, working directly with the Engineering Developers, the Product Managers, and the Dev Managers in order to ensure timely delivery against the roadmap. Youll work closely across functional teams and across geo-locations in Israel, Europe, the United Kingdom, and the United States to collaborate and ensure dependencies are well known, critical issues are identified and driven to resolution.

What You'll Do:

Partnering and direct facilitation with teams at all levels; from deeply engaged with developers on projects to summations at the executive level.

Demonstrates the ability to learn and communicate technical context and align it with business objectives to help drive project deliverables, resources, and timelines.

Creating and driving the project schedule, working with dev management task assignments, plus managing schedule progress; from large phases through to detailed tasks, including understanding and managing dependencies within and across Product Groups.

Collaborating with staff and management of multiple worldwide business units (including subject matter experts, product management, design teams, and technology teams) to clearly identify, explain, and communicate their project involvement, project goals, expectations, and tasks.

Proactively tracks the status of project activities and ensures that schedules and priorities are being met.

Ensures critical issues are identified, tracked through resolution, and escalated if necessary.

Proactively manages daily/weekly project communication and status reporting.

Leads Scrum meetings and creates and follows up on meeting minutes/action items.

Flexibly working across timezones to help coordinate and follow up on work (from the UK; to Israel to the West Coast, US).

Willingness and ability to travel internationally several times a quarter.
Requirements:
Must be proficient in the use of Jira (query/ticket creation, board creation and facilitation)

7+ years of experience working in a program/project management capacity for software development.

Experience with/exposure to large scale platforms (cloud technologies), complex inter-dependent technologies.

Seasoned team coach that manages and alleviates (instead of running from) persistent obstacles.

Experience with Systems Development Lifecycle and Project Management Methodologies, specifically Agile/Scrum. Experience with Scaled Agile Framework methodology a plus.

Experience owning a program/ portfolio of products/features, scoping requirements, planning milestones, and being an active resource for technical teams.

Excellent written and verbal communication skills are required.

Must enjoy consensus-driven environments where collaboration, honest and open

communications are paramount.

Must work effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team.

Must exhibit meticulous attention to detail, and have the ability to make logical, timely decisions.

Excel at proactively and independently driving results in small team environments.

Demonstrate self-learning capabilities, taking initiative in a fast pace/quickly changing environment.

Ability to extrapolate context from complex technical conversations, provide teams w/ valuable summations around action items and next steps.

Full professional proficiency in English.

Candidates in Israel must be fluent in Hebrew.
This position is open to all candidates.
 
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נאספה מאתר אינטרנט
17/04/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
As our Technical Support Engineer, you will have the opportunity to work with our customers to resolve technical issues and help them successfully use the product. You will also work closely with R&D, Customer Success and Sales teams to improve our product and technical processes.

Responsibilities
Be first in line to analyze and troubleshoot incoming technical issues from our customers via Email and Zoom sessions.
Provide technical know-how and best practices to ensure proper implementation of product, you will own and monitor issues from the start to resolution
Work closely with the R&D, Field & Sales Engineers, Customer Success, and other teams to ensure smooth onboarding, deployment, and on-going relationships with customers all around the world
Provide timely information to customer-facing teams to improve overall customer satisfaction
Create and improve internal knowledge base articles
Work directly with management to create and improve current support procedures
Requirements:
Minimum of 3 years of experience in global technical support.
Excellent knowledge of networking a must
Background in Cyber Security or Identity/Authentication preferred
Ability to independently comprehend and resolve technical issues.
Proven knowledge of working with Linux and Windows environments
Experience working with Active Directory - a big advantage
Experience working with ticketing and support systems
Excellent communication and problem-solving skills
Excellent English both written and spoken must
Ability to work in a fast-paced and changing environment alongside demonstrating initiative and adaptability.
Creative thinker and an amazing team player
Ability to perform under pressure within a positive work culture, with flexibility for varied working hours and days when necessary.
This position is open to all candidates.
 
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נאספה מאתר אינטרנט
21/04/2024
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
We are looking for a Software Engineer to join the Cluster team.
Why would you love this job?
As a member of the Core Platforms group, you will be responsible for the software behind the fastest NoSQL clusters on earth, supporting more than 200 million ops/sec at sub-millisecond latency with true linear scalability.
​Our ideal candidate is a strong individual that loves to work with a diverse team of bright and ambitious people. You are passionate about technology in general and specifically the challenges around cloud, performance, and distributed computing. You are a quick learner, always eager to learn and improve. You are able and willing to share your knowledge and guide other team members.
If youre all that, fun to work with, and want to make an impact while contributing to a wildly successful startup, then this is the right challenge for you.
What youll do:
Develop the next generation of ourr Cluster products and solutions.
Own and lead our Cluster features end-to-end, from design through development and deployment.
Debug, maintain, and improve the Cluster infrastructure, enhancing its ability to handle many thousands of databases with millions of requests per second.
Provide technical leadership and guidance to other team members.
Participate in various open source projects that we maintains and/or contributes to.
Work closely with team members, Product, DevOps, Support, Customer Success, and other R&D teams.
Requirements:
At least 6 years of hands-on backend development experience working on a large-scale production-grade system (preferably in PythonGo)
Excellent coding skills with a good understanding of large-scale architecture and design patterns
Experience with cloud computing and operating systems (specifically Linux)
A B.Sc. in Computer Science or Software Engineering/equivalent experience
Self-directed, ambitious, and eager to learn new things. Passionate about technology (always learning about new tech)
Extra great if you have:
Experience designing and implementing distributed systemsa BIG advantage
Experience with NoSQL databases
Experience with Python
Experience with at least one of the big cloud platforms
Have participated in an end-to-end big data and/or large scale performance challenge
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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עדכון קורות החיים לפני שליחה
7700745
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