We are looking for a talented and experienced Sr. IT Expert to help us develop our Global IT team, lead the global IT activity, and bring it to new heights.
This position combines hands-on and management tasks.
Description:
Maintain and develop our global IT assets:
Systems, laptops, licenses, networks, cloud-based applications, meeting rooms, etc.
Work closely with our suppliers, make orders, and manage the inventory.
Run a high-class efficient help desk to support our hardworking end-users
and delight them with everything they need.
Work closely with Cloud Ops and Security teams to implement our access policy
MDM (Jamf, Intune): configure users & devices policy, compliance policy, etc.
Monitor network performance (availability, utilization, throughput, QoS, latency, etc.)
Systems implementation projects.
Our technology stack includes:
Office 365, AD (Hybrid with Azure AD), Mac OS, Windows, Office 365, networks (VLAN, NPS, VPN, RADIUS, firewall), WSUS, WDS, Wi-Fi, Ubuntu, Virtualization VMWare.

We are looking for a talented and diligent IT Operations & Helpdesk Engineer to provide fast and efficient technical support to our global users and lead the daily IT Operations and Helpdesk tasks.
The ideal candidate will become a critical part of an extremely technical team and work closely with cross-organizational units.
This is an amazing opportunity to challenge yourself and grow professionally.
Responsibilities:
Manage IT support tickets through their full-service lifecycle while ensuring the SLA is met.
Handle global end-user equipment and support software and hardware issues.
On-going support for global corporate technical equipment such as monitors, printers, conference rooms, IP telephony, and other IT peripherals.
Be the focal point for onboarding and offboarding activities.
Assist SecOps team in security operations.