A modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
About The Position
Solution Architects/Engineers in are key in meeting our customers expectations and helping them utilize their observability and security data. We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Our architects are trusted advisors and consult our customers upon their monitoring, security & observability journey.
Solution Architects/Engineers are senior-level roles and are expected to professionally and accurately present technical presentations across different personas, from software engineers and DevOps all the way to the C-suite.
Key Responsibilities
Collaborate with account executives to strategize, prepare, and execute on complex, technical sales cycles.
Deliver compelling presentations and product demonstrations that highlight our unique value proposition and the solutions we provide.
Oversee the technical aspects of the sales process, including sizing, discovering and Proof of Concepts.
⁠Develop custom solutions to bridge any gaps and enhance the core offerings of our product.
⁠Possess a thorough understanding of the Observability market, advising customers on best practices and the most appropriate solutions for their needs.

we are looking for a Sales Engineer

Responsibilities
Technical owner of the sales cycle alongside the Account Executive, responsible for the technical win. The sales cycle's main responsibilities are technical scoping, demos, and carrying out POCs.
Carry out demo sessions with prospects and potential partners, including on-site sessions/events in front of crowds.
Customer-facing domain expert in charge of discovering customers' needs and unlocking the full value of product in a consultative manner.
Sales teams technical point of contact. Managing the behind-the-scenes technical orchestra (inc. Product, R&D, etc.) to secure sales team goals. Work closely with the sales team on strategies and processes to improve customer qualification, risk mitigations, objection handling, etc.
Project manager of customer engagements (such as POCs). Responsible for defining and monitoring KPIs, identifying issues, and finding creative solutions to secure the technical win.
Maintain a close feedback loop with the Product, R&D, and CS team.
Collaborate with Marketing on technical-focused initiatives and collaterals such as webinars, demos, case studies, etc.