-Providing remote Tier 3 support for our embedded information security solutions to ensure exceptional service delivery to our valued customers.
-Identifying and efficiently resolving technical issues with a high level of professionalism, ensuring optimal client satisfaction.
-Collaborating closely with the IT and information security teams of our clients, fostering strong working relationships, and meeting their specific needs.
-Acquiring an in-depth understanding of security solutions from various manufacturers, enabling you to offer specialized expertise and guidance to customers.