לוח משרות דרושים הייטק AI

As part of the GenAI Protect group at our company, youll join a pioneering team building cutting-edge security solutions for the new world of AI-driven workflows, and protect organizations from risks introduced by generative AI tools across browsers, desktops, and managed control points.
Youll play a critical role in designing and scaling the cloud infrastructure that powers GenAI Protect, ensuring reliability, performance, and secure operations at scale.
This position is ideal for an experienced DevOps engineer who thrives in fast-paced, innovation-driven environments and wants to shape our companys next-generation security platform.
Key Responsibilities
Design, implement, and maintain CI/CD pipelines across multiple teams.
Architect secure, scalable infrastructure on AWS (EKS, ECS, EC2, RDS, CloudFront, IAM).
Automate provisioning using Terraform, CloudFormation, and GitOps.
Implement observability, logging, and alerting best practices (Prometheus, CloudWatch, ELK).
Drive reliability, scalability, and cost efficiency across environments.
Mentor engineers and establish DevOps culture and practices.

The AI Transformation Architect plays a central role in driving our companys enterprise-wide AI transformation. Reporting to the VP of AI Transformation, this role defines and builds the technical and architectural foundations that power our AI-driven software organization.
The Architect leads the design and implementation of scalable Generative AI platforms and central services for AI, creating shared capabilities, tools, and frameworks that transform how our company builds, delivers, and operates products.
Beyond architecture, this role drives strategic, high-impact projects with powerful ROI that positively disrupt operations and elevate customer outcomes, improving efficiency, innovation, and product value across the company.
Strategic Objectives
Accelerate AI Transformation across the SDLC by designing and operationalizing central AI services and a unified platform framework that powers key transformation initiatives, including Agentic Workflows.
Institutionalize AI Engineering and Governance Standards through common architecture, services, and enablement frameworks ensuring scalability, security, quality, and compliance.
Deliver measurable transformation outcomes through strategic, ROI-driven projects that reshape how our companys products are built and operated, directly benefiting customers and business performance.
Drive sustainable transformation at scale, balancing rapid innovation with operational excellence and long-term maintainability.
Key Responsibilities
Architect the AI Transformation Framework
Design and own the end-to-end architecture that enables the companys AI Transformation vision - spanning data, models, pipelines, APIs, and governance layers.
Define blueprints and integration standards to embed AI and automation throughout the SDLC, from ideation to delivery.
Build Generative AI Platforms and Central Services
Lead the design and implementation of the AI Enablement Platform and central AI services powering transformation initiatives such as Agentic Workflows and the Knowledge Hub.
Create scalable, secure, and modular AI components that can be leveraged across product lines and engineering domains.
Partner with infrastructure, platform, and security teams to operationalize LLM-based services, retrieval systems, and agentic automation flows.
Drive Strategic Transformation Projects
Lead cross-functional initiatives that deliver tangible operational and business impact - improving speed, quality, and cost-efficiency across the product organization.
Develop strong business cases and ROI frameworks to prioritize and communicate transformation value at the executive level.
Translate successful outcomes into reusable playbooks and AI cookbooks that scale across teams, roles, and product domains.
Technical Leadership and Enablement
Act as the senior technical authority and coach for AI transformation initiatives, guiding teams through architecture reviews, proofs of concept, and scale-up phases.
Mentor internal architects and tech leads to develop AI-native architectural competencies.

Were looking for a hands-on, tech-savvy team member to help manage and improve our Customer Care AI chatbot. You'll maintain the chatbot, enhance workflows and prompts, monitor performance, and work closely with cross-functional teams to deliver a smooth, optimized experience for both users and agents.

What am I going to do?:

* Maintain and manage the AI chatbot instructional conversations
* Optimize workflows and prompts to improve deflection rate and CSAT
* Manage and monitor AI agent behaviors and logic
* Monitor and analyze conversations and chatbot performance metrics
* Collaborate with customer-facing and product teams to align AI behavior with business goals
* Stay ahead of the curve with the latest in AI, automation, and chatbot best practices
* Maintain clear and up-to-date technical documentation

Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.