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We're looking for a Support Lead to build our company's customer support function from the ground up, working on site in Tel Aviv offices.
You'll be the founding member of our support organization, designing the processes, tooling, and team that will sit between our enterprise customers and our Product and Engineering teams. You'll report to the VP Product Growth and work closely with Product and Engineering to ensure issues are resolved fast, with full ownership, and with as little engineering drag as possible.
This is a rare opportunity to define what great support looks like at an AI-first company serving some of the world's largest enterprises, and to build it your way.
What you'll do
Build the support function from scratch: processes, workflows, escalation paths, SLAs, tooling, and internal playbooks.
Lead day-to-day support operations for global enterprise customers, owning prioritization, escalations, and customer communication.
Hire and grow a team of Support Engineers who are technical enough to investigate issues independently, reducing reliance on Engineering for first and second-line resolution.
Design an AI-first support model: leverage AI tooling for log analysis, issue investigation, and knowledge retrieval to help the team punch above its weight across a fast-growing set of diverse customer solutions.
Build and maintain a living knowledge base that enables support engineers to ramp quickly on new solutions and handle complex issues without deep product expertise from day one.
Partner with Product and Engineering to surface recurring issues, drive root cause fixes, and close the loop between customer feedback and product improvement.

We're looking for a Group Product Manager (GPM) to lead a team of Product Managers and own a portfolio of enterprise AI solutions delivered on the company platform.
This is a highly ambiguous, fast-paced environment where many problems are not predefined. Working directly with customers, you'll deeply understand their needs, identify the right problems to solve, and lead your team in building solutions that deliver meaningful business value. We work on-site from our offices in Tel Aviv.
You will operate as a product leader with end-to-end ownership, shaping opportunities and driving 0→1 products and POCs from first idea to deployed solution.
What youll do
Lead a team of Product Managers working on complex, high-impact AI solutions for enterprise customers
Work closely with customers to find the right problem to solve (the use case with the clearest ROI) and define the success metrics before building
Operate in high ambiguity, shaping opportunities where requirements are not clearly defined
Drive the delivery of new solutions from early stages to production, making key product and trade-off decisions across speed, stability, and scope
Own a portfolio of solutions across one or more enterprise customers, setting priorities across multiple parallel engagements
Support your PMs in the day-to-day of running their solutions across different customers: help them prioritize, make trade-offs, and unblock them so product implementations and solutions push forward
Balance speed of execution with long-term quality, reuse, and product thinking
Identify patterns across solutions and push for reuse and productization, working closely with the Platform team
Mentor and develop your PMs, growing their product judgment and helping them operate effectively in a fast-paced, ambiguous environment.

Join our growing Company that is revolutionizing the banking industry with a cutting-edge platform.
As a Software Engineer, you will play a critical role in designing, delivering, and maintaining software that powers the bank's core financial logic-where reliability, precision, and performance are paramount.
You will have the opportunity to work on industry-defining technology, implement robust processes, and contribute to a culture of excellence.
Responsibilities
Design, implement, and validate robust financial business prosseses and testing infrastructure, primarily using typescript.
Provide technical guidance, mentorship, and code reviews to team members.
Collaborate with customers and internal stakeholders to transform ambiguous requirements into clear, actionable functional specifications.
Work with the team to establish and promote a culture of quality and engineering excellence.
Troubleshoot and resolve issues, ensuring solutions are delivered effectively both independently and as part of a team.

As a Forward Deployed Engineer at our company, you'll work at the intersection of Engineering, Product, and our customers. You'll use your engineering experience to help enterprise customers deploy AI systems into production, solve complex technical challenges, and deliver solutions with real business impact.
What youll do:
Work directly with enterprise customers to understand their business and technical challenges.
Translate open-ended problems into practical AI solutions.
Build production-grade integrations, workflows, and automations across customer systems, APIs, and data sources.
Build and ship customer-facing solutions, not just prototypes or technical designs
Deploy, test, and iterate in real customer environments.
Own customer implementations from discovery through production.
Partner closely with Product and Engineering to improve the platform.
Design and implement LLM-powered workflows and agentic systems for real enterprise use cases.

We're looking for an Infrastructure Engineer with a strong backend engineering mindset - someone who treats infrastructure as software.
In this role, you won't just operate infrastructure - you'll design systems, write code, and build controllers and automation that power our Kubernetes-native platform.
You'll work closely with platform, DevOps, and backend teams to create scalable, reliable infrastructure abstractions used by hundreds of developers.
What Youll Do:
Design and build backend-driven infrastructure workflows using Kubernetes controllers and declarative patterns.
Develop automation and tooling in Go or Python to manage infrastructure at scale.
Manage AWS resources through Kubernetes-native approaches (ACK or similar controller models).
Develop internal APIs, scripts, or services that improve developer workflows and platform capabilities.
Operate and evolve multi-cluster Kubernetes environments with a focus on automation and reliability.
Implement observability patterns and integrate monitoring signals into infrastructure logic.
Collaborate with backend engineers to design infrastructure that behaves like software - versioned, testable, and automated.

As a Full Stack Software Engineer, youll work across the stack to design, implement, and ship high-quality workflows that solve real problems for real users. Youll collaborate directly with product and enterprise customers, see your code in production within days, and be part of a team that values ownership and thoughtful execution.
What youll do:
Develop and deliver full-stack AI-powered applications on top of our companys platform.
Work closely with customers and internal teams to tailor solutions.
Extend the platform and UI/UX layer as needed.
Collaborate with platform and research teams to integrate AI capabilities into production use.
Write clean, tested, and maintainable code.

As a Senior Software Engineer you'll help build and evolve our AI Agent platform for IT Service Management. You'll take end-to-end ownership of product features, collaborate closely with cross-functional teams, and deliver AI-powered capabilities for enterprise customers.
What you'll do:
Build and scale full-stack features across frontend, backend, and AI agents.
Develop AI agents using Claude, Gemini, and OpenAI APIs.
Design reliable, scalable, and cost-efficient agent workflows using context management, prompt caching, and tool use.
Define engineering standards and contribute to architecture decisions.
Work closely with product, engineering, and research teams.