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We are looking for Customer Support Engineer in our site in Netanya with a strong data background, who can provide ongoing support to our client while monitoring our production pipeline ensuring we deliver within the agreed SLA . You will be an essential part of the frontline support team responsible for providing prompt and efficient support and service to end-users experiencing technical issues with software. The primary responsibility is to ensure the timely resolution of data-related problems and to facilitate effective communication between end-users and higher-level support teams. The ideal candidate has relevant experience in data engineering. This role involves coordinating with various teams, managing schedules, and ensuring that production processes run smoothly and efficiently.
Work schedule:
The employee will be required to work 5 days a week, spread across the entire week, including Saturday and Sunday, with off-days during weekdays if shifts fall on weekends. The job is shift-based, with shifts occurring both during the day/evening/night and on weekends.
What You'll Do:
You will be responsible for maintaining and monitoring data pipelines that power our data science workflows while developing and maintaining production schedules.
Identify potential production issues and work proactively to resolve them.
Communicate any production delays or issues to relevant stakeholders and customers.
Maintain accurate records of production activities, including schedules, bugs and project status.
Coordinate with various departments (e.g., Data, DE, PO) to ensure timely completion of tasks.
Serve as the frontline support and provide prompt and efficient support to end-users experiencing technical issues with the platform.
Troubleshoot problems and offer effective solutions to maintain optimal user experiences.
Collaborate with other teams, including R&D and product management, to resolve customer issues.

We are looking for an SVP of Product to own and lead our product function. This is a hands-on leadership role for a strong product operator who can drive strategy and execution in equal measure - managing a growing team of Product Managers and different domains SMEs, working closely with customers and internal stakeholders, and delivering complex AI-driven products that create measurable value for the world's leading airlines. This role reports directly to the CEO.
What You'll Do:
Lead and execute our product strategy and roadmap, ensuring alignment with company goals, customer needs, and commercial priorities.
Manage, mentor, and grow a team of Product Managers, setting clear expectations, building strong product practices, and driving accountability.
Own the full product lifecycle - from discovery and definition through delivery and iteration - working hands-on with Engineering, Data, and Design.
Be the product voice in customer relationships: lead roadmap reviews, gather requirements, and present product direction to enterprise stakeholders.
Partner with Sales and Customer Success to support onboarding, renewals, and expansion by ensuring the product delivers on its promise.
Translate complex AI and algorithmic capabilities into clear, user-friendly experiences and compelling value propositions.
Collaborate with company leadership on business priorities, surfacing product insights that inform strategy and investment decisions.
Drive execution discipline - managing timelines, trade-offs, and delivery in a fast-moving, resource-conscious environment.

Were looking for a System Architect to own the technical foundation of the Labs product end to end, from the whiteboard to production on Azure. Working closely with our Chief AI Officer, youll translate complex research assumptions and decisioning methodologies into clean, self-service products. You will port the right pieces of our engine into a lean new stack, make it integrate cleanly across the business environments our customers already run, and lead the coding yourself. This is a hands-on architect role, not an oversight role: you set the design and youre in the codebase every day.
A core part of the mandate is a fully agentic SDLC, building the product with AI coding agents end to end, not just building an agentic product. We expect a small team to ship like a large one by making agent-driven development the default way we design, write, and review code. Youll define how we do that.
What youll do:
Translate methodology into product. Partner with the Chief AI Officer to turn complex assumptions, math, and decisioning methodologies into clean, self-service products a customer can run without a data-science team.
Own the architecture. Design a scalable, cloud-native system on Azure, covering services, data flow, model-serving and the end-to-end decision pipeline, and keep it coherent as it grows.
Lead the coding. Set the standards, make the hard build-vs-buy calls, and write the core code yourself. Youre the technical center of gravity for the team. You will guide and work shoulder-to-shoulder with the other engineers through the architecture and the code, without managing them directly. Leadership here is by design and example, not by org chart.
Stand up a fully agentic SDLC. Establish how we design, generate, review, and ship code with AI agents end to end: the tooling, guardrails and CI gates that let a small team punch far above its size.
Stand up the environment. Establish a fresh, greenfield Azure environment for Labs on a Kubernetes-native, Everything-as-Code foundation: IaC (Terraform, Helm), GitOps (ArgoCD or similar) and CI/CD from day one. In the early days that means rolling up your sleeves on the platform groundwork (subscriptions, networking, environments), working hands-on alongside Microsofts teams to get us live.

We are looking for a high-energy, experienced Payroll Manager to own local payroll operations and oversee our global payroll ecosystem. You will be a key player at the intersection of Finance and HR, balancing hands-on Israeli payroll management with international entity controls in a fast-paced, high-growth environment.
What Youll Do:
Lead end-to-end monthly Israeli payroll processing, ensuring accurate, compliant, and timely execution using Hashavim / Hilan systems.
Supervise global payroll operations, international pay stations, and global entities using Papaya Global and international PEO/EOR solutions (e.g., ADP, TriNet).
Perform thorough global payroll audits, controls, and reconciliations across all international pay stations to ensure local accuracy and compliance.
Prepare, calculate, and post monthly payroll journal entries, accruals, liabilities, and social benefit allocations into the general ledger.
Manage and update pension and benefit-related payroll data in close collaboration with our pension insurance broker, performing ongoing reconciliations.
Collect, review, validate, and update employee payroll records for new hires, role changes, and terminations, including Form 161 and severance calculations.
Review and process attendance, vacation, sick leave, and absence data, ensuring full alignment between HR systems and payroll engines.
Handle regulatory annual forms and tax filings, including Forms 101 and 106.
Partner closely with HR, Finance, and external global payroll providers to streamline workflows and drive continuous process improvements.
Identify discrepancies or complex payroll issues, investigate root causes, and resolve them efficiently while maintaining exceptional employee service orientation.

We are looking for a proactive, experienced, and strong-minded IT Team Lead to build, lead, and elevate our global IT function. In this role, you will lead a team of IT professionals responsible for supporting our workforce worldwide, while designing, maintaining, and scaling our core infrastructure, SaaS ecosystem, and security systems.
You will combine hands-on technical expertise with strategic vision and leadership-driving IT operational excellence, scaling internal processes, managing vendor relationships, and ensuring an exceptional user support experience across the organization.
Key Responsibilities:
Leadership & Strategy:
Lead & Mentor: Manage, coach, and develop the IT support and systems team, fostering a high-performance, user-centric culture.
IT Operations & Scaling: Set IT strategy, policies, and operational workflows to support company growth across global office locations and remote environments.
Project Management: Plan, execute, and oversee complex, cross-departmental IT projects, system migrations, and infrastructure upgrades.
Budget & Vendors: Manage IT procurement, vendor relationships, hardware/SaaS licensing, and budget allocation to optimize IT expenditure.
Infrastructure, Systems & Security:
System Architecture: Oversee the architecture, configuration, and security of company IT infrastructure, SaaS applications (Google Workspace, M365, Atlassian, MDM), and network security systems.
Reliability & Security: Ensure system uptime, data privacy, disaster recovery readiness, and adherence to information security standards.
Asset & Lifecycle Management: Drive global hardware/software asset management, automated deployment workflows, and lifecycle tracking.
Service Delivery & Governance:
Support Excellence: Define and monitor IT SLAs, support queues, and escalation pathways to resolve complex technical issues swiftly.
Documentation & Compliance: Establish and maintain comprehensive IT documentation, compliance protocols, user guides, and IT onboarding/offboarding processes.